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Review Of Nilgiris Inn - Ooty

Kandal, Ooty | 1.7 km drive to Ooty Lake

    User Rating & Reviews

    • everyone
    • group
    • family
    2.5
    Average

    40 Ratings, 18 Reviews

    excellent
    5%
    very good
    23%
    average
    23%
    poor
    15%
    bad
    35%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 1
    • 1
    • 4
    • 1
    • 3
    • 1
    • 1
    • 4

    Rating Categories

    • Location2.9
    • Cleanliness2.1
    • Value For Money1.9
    • Facilities2.0
    • Checkin Experience2.9
    • Wifi1.5
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    Review Summary

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    Guests have expressed their dissatisfaction with the property, highlighting dirty rooms, unhelpful staff, and inadequate facilities like unreliable hot water and poor housekeeping. Many find the cleanliness unacceptable, with issues like smelly washrooms and stained linens. While a few appreciate certain aspects, overall, the experience seems to fall short on various fronts, leading to disappointment for many visitors.

    Sort by:

    Positive first
    1.0

    Horrible experience, never book this hotel

    awanti s.group

    Horrible experience, we left a day early because we couldn’t spend another night in that hotel. The rooms were dirty, the staff was rude. Never ever book this hotel, it will ruin your entire trip

    Travel Month: May 2025

    Room: SUITE ROOMS

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    4.0

    Good Stay

    suresh r.

    Nilgiris inn hotel looks nice and they have a restaurant also good and outing plan they provide cab looks fine

    Travel Month: Nov 2023

    Room: DELUXE ROOM

    1.0

    Worst ambience

    d t.family

    Not at all advisable for family. Hot water will not come by time. Also no proper food. Also boys are not functioning properly.

    Travel Month: Nov 2023

    Room: DELUXE ROOM

    1.0

    The hotel is pathetic.

    swati j.family

    Hotel was not clean, all the walls have seepage issue because of which rooms were so smelly. washrooms were not clean either. no toiletries were provided.

    Travel Month: Oct 2023

    Room: DELUXE ROOM

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    1.0

    Terrible Stay

    mohammed.

    Facilities was not nice the water was not coming at morning time there is no hot water for 24 hours house keeping was not available at a time bed sheet was not clean and there was no telephone for calling there was no cable connection available fridge also not working lights not working in dressing table. it was worst experience 😞

    Travel Month: Jun 2023

    Room: Super Deluxe room

    1.0

    Additional charge

    chandrasekar n.family

    They told that you have booked with wrong and we need to cancel your ticket but you came with family with the child so we are giving you another but you have to pay additional charge of 1000 somethinf

    Travel Month: Apr 2023

    Room: Super Deluxe room

    4.0

    As-mi singh

    asmi s.

    Overall good experience in hotel

    Travel Month: Oct 2022 (3-Night Stay)

    Room: Standard Room

    2.0

    Rooms not cleaned

    shan a.loyalty-icon

    Dinner food not arranged chekin time rooms not cleaned very bad smell

    Travel Month: Jun 2022

    Room: SUITE ROOMS

    3.0

    Nilgiris inn

    suresh.

    Stayed for two nights there. First day. They provided a room. In that they not even changed a bed spread, cot was damaged. Not provided towels. Asked several times. Atlast they send a unwashed towel. We seen full of stains in one towel. How careless they're handled.

    Travel Month: May 2022

    Room: DELUXE ROOM

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    2.0

    Nothing

    rasheed m.

    Nothing to describe about the property

    Travel Month: May 2022

    Room: DELUXE ROOM

    4.0

    Good Stay

    shabaz k.

    The Stay @ hotel Was Gud but there was few minus points too There was no Water bottle, Flasks / Thermos, & WiFi Too more over TV Connection also was disconnected. it might be amazing we all above fecility was available @ hotel

    Travel Month: May 2022

    Room: Standard Room

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    2.0

    Worst hotel i have seen yet

    lalit s.loyalty-icon

    Roome was smelling, the amount charge for room is not worthy, with 25% of the charged amount i can get lot of nice rooms

    Travel Month: May 2022

    Room: Standard Room

    1.0

    Bad experience, waste of money

    ajay s.loyalty-icon

    Totally disappointed, they didn't even provide you hot water in such a cold weather of ooty, totally disappointed, washrooms are dirty, bedsheets and towels are too much dirty. A 500 rupees hotel is much better than this hotel

    Travel Month: May 2022

    Room: SUITE ROOMS

    3.0

    Average Stay

    uma s.

    Room maintenance & facilities are not good as per the charges. Nothing else

    Travel Month: Apr 2022

    Room: DELUXE ROOM

    5.0

    Excellent Stay

    kumaresan k.

    It's very nice hotel and very hygiene clean n clear. And room facilities it's very nice nice response from hotel. Car parking is very less place.

    Travel Month: Apr 2022

    Room: DELUXE ROOM

    2.0

    Not worth for 4. 5k

    naga r.

    Waste of money. Don’t choose this hotel not worth for 4. 5k. Its like as mansion

    Travel Month: Apr 2022

    Room: DELUXE ROOM

    4.0

    Ok property

    anand s.loyalty-icon

    Nontood option in the hotel, linen was not clean, housekeeping had to be called for anything was nit proactive

    Travel Month: Apr 2022

    Room: Family suite

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    1.0

    Terrible stay

    raghavendra.

    The property caretakers doesn't care about customers. They have mentioned hot and cold water is available. But when we asked they told it will be available for 3 hrs only in the morning from 6 am to 9 am. But hot water completely stopped at 8 am while i was taking bath. The bed spreads had stain marks all over, blanket was torn there was no mat to dry your feet also. They gave a old bath towel when we requested for floor mat.

    Travel Month: Apr 2022 (3-Night Stay)

    Room: Standard Room

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