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Review Of Nilgiris Inn - Ooty

Kandal, Ooty | 1.7 km drive to Ooty Lake

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    User Rating & Reviews

    2.4
    Average

    39 Ratings, 18 Reviews

    excellent
    5%
    very good
    21%
    average
    23%
    poor
    15%
    bad
    36%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 4
    • 1
    • 3
    • 1
    • 1
    • 4
    • 1

    Rating Categories

    • Location2.9
    • Safety2.2
    • Facilities2.0
    • Host3.1
    • Caretaker2.7
    • Checkin Experience2.9
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    Reviews Summary

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    The property has a few appealing aspects like a decent restaurant and outing plans with cab services. However, guests faced numerous issues including delayed hot water, unclean rooms, and poor hygiene, with many reporting seepage and bad smells. Basic amenities like toiletries, clean linens, and housekeeping were often lacking, leading to a disappointing experience, particularly for families. The overall sentiment leans towards dissatisfaction due to the inadequacies in maintenance and service.

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