The property boasts a prime location right opposite Matunga Railway Station, making it very accessible. While some guests appreciated the cooperative and friendly staff, many found the rooms to be small, poorly maintained, and lacking basic amenities. Room cleanliness and comfort were often criticized, with reports of broken fixtures and insufficient toiletries. It's recognized as a budget option suitable for solo travelers, but several reviews highlighted concerns about noise and safety, indicating it's not ideal for families.