The property has issues with cleanliness and maintenance. Guests complained about old rooms, dirty corridors, and subpar amenities. Food quality was a common concern, with many mentioning average taste and overpriced meals. Service received mixed reviews, with some guests praising staff politeness while others criticized slow service and unprofessional behavior. Location was a drawback for some, being situated in an industrial zone. Overall, the property needs improvement in various areas to enhance guest experience.