The property offers a great location with a nice ambience and spacious rooms. However, it struggles with maintenance issues, as several guests reported poor conditions in rooms, including dirty bathrooms, ineffective air conditioning, and malfunctioning amenities like Wi-Fi and TVs. Service also appears to be inconsistent, with many guests mentioning unhelpful staff and a lack of responsiveness. The food quality is a highlight for some, but dissatisfaction regarding breakfast options and restaurant service was common.