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Review Of Mountain Trail Resort0123401234

Bhatelia-Mukteshwar Road, Mukteshwar | 4.1 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    4.0
    Very Good

    29 Ratings

    excellent
    41%
    very good
    34%
    average
    10%
    poor
    7%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 4
    • 4
    • 4
    • 5
    • 5
    • 4
    • 3

    Rating Categories

    • Location4.4
    • Cleanliness3.8
    • Room3.5
    • Food3.7
    • Hospitality4.0
    • Value For Money3.7
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests appreciate the warm, friendly staff and the beautiful location surrounded by nature. Highlights include clean rooms, delicious food, and a serene atmosphere perfect for relaxation. The property features lush gardens, fruit trees, and a charming library. Many love the tasty aloo paratha and mouth-watering brownies. A few guests noted mobile network issues and the need for better maintenance.

    5.0

    Good service

    gaurav m.couple

    Good familiar staff and very good atmosphere

    Travel Month: Dec 2019

    Room: Deluxe Room valley view

    4.0

    Worth it!

    thripta r.family

    Pros: Great location and scenic view. Good service with clean rooms and quality food. Cons mobile network issue. No wifi available in rooms.

    Travel Month: Nov 2019 (3-Night Stay)

    Room: Deluxe Room valley view

    5.0

    Awesome stay

    neelu w.group

    The property is very well located and it has the best aloo paratha. The staff is very helpful and kind

    Travel Month: Sep 2019

    Room: Deluxe Room valley view

    Mountain Trail Resort has replied on Fri Oct 11 12:43:07 IST 2019

    Dear Ma'am, Thank you very much for visiting Mountain Trail Resort & supporting our endeavor in promoting tourism in this off beat hill station. When you book the resort you contribute to the livelihoods of several local families so we'd also like to Thank You on their behalf. We look forward to having you as our guests again or if you'd wish you could refer our nature retreat to your friends and family and we assure you that we'd take good care of them as well. Best wishes from the entire Mountain Trail Team.

    4.0

    Good hotel for short trip

    amit r.family

    This hotel is approx 6 km before Mukteshwar and it is situated on road. Parking facility is available. Staff is good. There was no swipe machine nor wallet payments work, so keep cash in hand. Overall experience is good.

    Travel Month: Sep 2019

    Room: Deluxe Room valley view

    • user photos

    Mountain Trail Resort has replied on Fri Oct 11 13:50:57 IST 2019

    Dear Sir, Thank you very much for visiting Mountain Trail Resort and supporting our endeavour in promoting tourism in this offbeat hill station. When you book the resort you contribute to the livelihoods of several local families so we'd also like to Thank You on their behalf. We look forward to having you as our guests again or if you'd wish you could refer our nature retreat to your friends and family and we assure you that we'd take good care of them as well. Best wishes from the entire Mountain Trail Team.

    4.0

    Nice stay

    sagar d.loyalty-iconcouple

    Place was good and had lot of fruit trees in hotel like plum, apple, apricot. Dinner buffet was good. Place was very calm and quite.

    Travel Month: Jun 2019

    Room: Deluxe Room valley view

    1.0

    Never book for stay

    ran v.family

    Food water supply electric supply not good

    Travel Month: Jun 2019 (3-Night Stay)

    Room: Deluxe Room valley view

    2.0

    Need for better cleanliness

    monika p.loyalty-iconfamily

    Better maintenance required to complement makes war's natural beauty to make this hotel a perfect stay

    Travel Month: May 2019

    Room: Deluxe Room valley view

    5.0

    Excellent service, nice location, an enjoyable weekend we had

    rajiv p.loyalty-iconcouple

    Courtesies staff. Excellent service. Polite workers. Great cook. Altogether a combination of excellent staff and good leadership. This combination made our stay a memorable one. One of the best services I had in my life. Awesome location. Nice cozy rooms. A must visit place inn summer. Recommended.

    Travel Month: May 2019 (3-Night Stay)

    Room: Deluxe Room valley view

    5.0

    Nice staff, good food and location

    charu p.couple

    Good food, nice staff and resort location. Recommended. All in all a very good stay.

    Travel Month: Apr 2019

    Room: Deluxe Room valley view

    4.0

    Pleasant experience

    smitha m.group

    Nice view, Eco friendly Resort. Good, verity food. Great garden with a lot of different plants and trees. A library with a thousand books, a gift shop with cute items. And best thing. Mouth watering yummy brownies.

    Travel Month: Apr 2019

    Room: Deluxe Room valley view

    5.0

    Excellent Stay

    anand k.couple

    Great place to be in. Excellent location and courteous staff. Big heads up to the place. Highly recommended

    Travel Month: Mar 2019

    Room: Deluxe Room valley view

    5.0

    Excellent Stay

    umasankar p.group

    Great staff, delicious food, wonderful facilities. Recommend

    Travel Month: Mar 2019

    Room: Deluxe Room valley view

    4.0

    Good Stay

    devika t.

    Everything was great. Even two persons who was helping us in every facilities has provided great service. But the only thing I didn't like is that they not provided us room service. Else everything was great.

    Travel Month: Dec 2018

    Room: Deluxe Room valley view

    5.0

    Excellent Stay

    piyush s.loyalty-icon

    Like the place. Good for relaxation.

    Travel Month: Oct 2018

    Room: Deluxe Room valley view

    1.0

    Highly dissatisfied

    ambika.family

    It was really a bad stay. Though the rooms were fine but the food was pathetic. 2 of us had a bad food poisoning after having there first meal. Staff members were good and Happy to serve but food quality was poor. Not even kids friendly environment. Kids playing room was not maintained. Booking through Make my trip and getting this quality of stay is worthless. A big disappointment from MMT

    Travel Month: Apr 2018

    Room: Deluxe Room valley view

    2.0

    Good place but for food. Keep minimum expectations

    anjani k.group

    Stayed for one night in this resort. Although the property is good and conveniently located, it badly needs maintenance. The hospitality is also not good, and it has untrained staff. Some notices placed in room and restaurant speaks volumes, the same are attached. The facilities mentioned were also closed. Food was pathetic, and after two tries for lunch and dinner, we settled for simple bread-egg option in breakfast. It seems the cook is not trained properly . . The condiments supplied for making tea were past expiry date. This can be seen on milk powder packet (Sept’17 expiry in 6 months). Shampoo supplied had manufacturing date of 11/16, expiry in 12 months. Soap, manufacturing date of 4/16, expiry 3/18 (this although within expiry, was too hard to be used Check for don't take this for granted. NO QUALAITY ASSURANCE.

    Travel Month: Mar 2018

    Room: Deluxe Room valley view

    5.0

    Amazing experience

    satyaki b.couple

    Amazing place nestled in the hillside. Staff are very warm friendly and courteous and took great care of us. Every item on the menu has prepared thoughtfully and the chicken sizzler which was prepared by the chef for our last dinner couldn't have been done better

    Travel Month: Dec 2017 (3-Night Stay)

    Room: Deluxe Room valley view

    3.0

    Friendly and responsive staff.

    sandeep j.loyalty-iconcouple

    We stayed for one night in the resort. Although this is the only resort in Mukteshwar it needs serious Maintenance and Makeover. Most of the common facilities were closed. There is no TV and in place like Mukteshwar, with no TV, there is nothing much to do in evening. Most of the common facilities were also closed. Otherwise it is very conveniently located. Staff is very friendly and responsive. Food is simple and home like. Room décor is old. Bathrooms also need makeover. Lots of trees and flowers in garden but needs proper upkeep.

    Travel Month: Oct 2017

    Room: Deluxe Room valley view with Breakfast and Dinner

    3.0

    Great concept- needs renovation

    swati s.couple

    The resort is a mini orchard, very green, great location, good service, activity centre is fun. But - the rooms are very basic, bathrooms are quite bad- (we literally dreaded using it), food is below average. The worst thing- you can hear every word being spoken, whispered or shrieked in the rooms next to you. The couple next to our room had a 2 year old that cried through the night, and I think nobody in the entire resort could sleep. Has potential- but in dire need of renovation and some bit of modernisation.

    Travel Month: Jun 2016

    Room: Deluxe Room Valley Facing

    5.0

    Excellent Stay

    puneet a.

    It is an amazing property. If you go Mukhteshwar stay in Mountain Trail only. It has a nice view, very quiet, peaceful and relaxing Chocolate shop is their USP. We bought loads of varieties from there

    Travel Month: Jun 2013

    Room: Deluxe Room Valley Facing

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