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Review Of Master Farm Resort0123401234

Zirakpur, Zirakpur | 17.9 km drive to Chandigarh International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    3.0
    Good

    33 Ratings, 15 Reviews

    excellent
    9%
    very good
    39%
    average
    18%
    poor
    6%
    bad
    27%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 4
    • 4
    • 4
    • 3
    • 3
    • 1
    • 4
    • 4

    Rating Categories

    • Location3.1
    • Cleanliness2.1
    • Room3.0
    • Value For Money1.6
    • Facilities2.8
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    Review Summary

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    Guests appreciate the cozy tree houses and the excellent location, which is peaceful yet accessible. While the staff is generally polite, many reviews highlight that service needs improvement, particularly regarding communication and cleanliness. Complaints include dirty washrooms and inconsistent water supply. Food received mixed feedback, with some enjoying it while others found it lacking. Overall, the property shows potential but requires better management and maintenance.

    Sort by:

    Positive first
    1.0

    Worst Experience ever till date // Master Farm Reso

    sahil b.family with 1 kid

    1. No Proper Room Details provided by manager hence confusion in room selection. finally room was allotted but after 20 minutes of check in, manager again asked to change the room by saying it was family room & huge extra charges to be paid. So we re managed in new small room. 2. Washroom was extremely dirty & smelling. Most taps were able to dispense hot water but normal/cold water unavailable even after complaining many times. 3. Food Was Good & rest staff behaviour was also ok 4. Again at time of check out, extra money was asked even for smaller room & No Bills/Invoice provided for extra Mattress charges & room service food.

    Travel Month: Aug 2025

    Room: Classic (2X)

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    jatinder k.family

    It's an excellent location but lacks good service. I had to go to reception to ask for each and everything. I would like to tell you genuinely that they don't care about mm t bookings. I have shared feedback with them. They didn't even say that we will improve our services. They replied that we do get bookings every day for parties. Mm t bookings are not on priority. Do you think rs. 2500 is not good amount for 1 night stay ? it was really unexpected.

    Travel Month: Dec 2023

    Room: Classic (2X)

    1.0

    No cleanliness at all

    jagdeep s.business

    Even water for sanitisation not available

    Travel Month: Jun 2020

    Room: Deluxe Room

    2.0

    Poor Stay

    shyam t.couple

    That hotel Around nature is good but at that time we rich there was no water and ac is not working and not much cleanliness as we Apescted

    Travel Month: Jun 2019

    Room: Deluxe Room

    Master Farm Resort has replied on Mon Jun 10 18:10:02 IST 2019

    Dear Shyam, thank you very much for your candid review about your recent stay at V Resorts Master Farms Zirakpur. We apologize for the inconvenience caused to you during your stay. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case, we fell short. I greatly appreciate your comments about aspects of improving the resort. I hope that I can convince you to change your mind about another visit to our property. Please contact me at email if you want to discuss this further.

    3.0

    Average Stay

    harpinder b.loyalty-iconcouple

    Location is good but need to improve service no body in morning to pick phone call

    Travel Month: May 2019

    Room: Treehouse With Terrace

    Master Farm Resort has replied on Mon May 20 12:34:40 IST 2019

    Dear Harpinder, thank you very much for your candid review about your recent stay at V Resorts Master farm Zirakpur, Chandigarh. We apologize for the inconvenience caused to you during your stay. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case, we fell short. I greatly appreciate your comments about aspects of improving the resort. I hope that I can convince you to change your mind about another visit to our property. Please contact me at email if you want to discuss this further.

    1.0

    Terrible Stay

    akanksha d.couple

    The tree house was very nice. Very cozy in winters. Just the problem of water. Overall we had a good stay.

    Travel Month: Feb 2019

    Room: Treehouse With Terrace

    5.0

    Awesome location

    nitish a.loyalty-icon

    Nice staff with sports zone. Really liked this place and recommending others too.
    Perfect location with nice view.

    Travel Month: Nov 2018

    Room: Super Deluxe Room

    4.0

    Good Stay

    rishabh l.

    Location is Zirakpur about half an hour from Chandigarh. It's on the highway so gets a little dark after sunset around. The staff is polite and the manager is quite responsive. A little more efforts are required in keeping the geyser ready and water supply running.
    The room was cosy and clean. Little services can be increased to make the stay more comfortable.

    Travel Month: Dec 2018

    Room: Treehouse With Terrace

    5.0

    Location

    manjeet s.

    Location was nice. No disturbance at all. Loved the stay.
    No dental kit was included with the room. That's not fine. It must be included.

    Travel Month: Nov 2018

    Room: Treehouse With Terrace

    3.0

    Location was OK, food we didn't order but the water was not clean

    nidhi s.

    The stay was OK but only after I decorated the room myself it was not clean plus they tried to enter the room even after we said we are going out.
    There was an intrusion in our room when we were out and also water was not clean.

    Travel Month: Nov 2018

    Room: Treehouse With Terrace

    4.0

    All over

    avjeet s.

    I have good experience while staying in V resorts.

    Travel Month: Sep 2018

    Room: Super Deluxe Room

    4.0

    Memorable stay

    anandita g.

    We enjoyed the stay. Couldn’t enjoy the food but yes the coffee was nice and the staff was also welcoming. Would definitely like to visit again.
    I really liked the concept of tree houses. The rooms were really nicely maintained. but I would suggest them to maintain the surrounding.

    Travel Month: Aug 2018

    Room: Treehouse With Terrace

    5.0

    Excellent Stay

    karan c.

    OK experience.

    Travel Month: Jul 2018

    Room: Treehouse With Terrace

    1.0

    Bad experience of life

    dr s.family

    Service is very poor. The food quality is bad and smelly room. Everyone don't stay here. It's my bad experience of life.

    Travel Month: Jan 2018

    Room: Deluxe Room

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