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Review Of HOTEL HELIOS CHANDIGARH

Gazipur, Zirakpur | 10.8 km drive to Chandigarh International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    164 Ratings, 56 Reviews

    excellent
    37%
    very good
    27%
    average
    15%
    poor
    9%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 5
    • 4
    • 2
    • 3
    • 2
    • 1
    • 5
    • 3

    Rating Categories

    • Location4.1
    • Cleanliness3.6
    • Food3.9
    • Value For Money3.4
    • Facilities3.0
    • Child Friendliness2.6
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    Review Summary

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    Guests appreciate the clean and spacious rooms, friendly and helpful staff, and tasty food options. The property boasts a convenient location with good access to nearby attractions and ample parking. Many note the excellent pricing for the quality offered. However, a few have pointed out that maintenance can improve, particularly regarding some amenities.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    gaurav v.group

    We stayed one day and left the hotel although we booked 2 rooms for 2 nights . we tried to connect with MMT to refund this extra amount but till date no solution

    Travel Month: Sep 2025

    Room: Executive Room

    3.0

    Average Stay

    ashish k.solo

    It's a good property but space for improvement. When I woke up there was leakage from the wall mount, mostly looks like leakage from ac pipe which is behind the wall mount. The size of the room is fine but the space between washroom door and glass divider is very tight . It had black mould on right side of wall. The staff watched meme on loud speaker in restaurant. It's a nice property but it will work on its full potential if managed properly.

    Travel Month: Sep 2025

    Room: Executive Room

    5.0

    Cozy Sta

    sarthak k.family

    The room was clean and spacious. The room amenities were nicely done. The room also had furniture in it. The hotel price was convenient according to the quality of the room offered. The restaurant’s food was tasty and freshly made, and there were various options. The staff is helpful and attentive. The hotel has an excellent parking spot. The hotel is in a convenient location, with good access to the town centre, the sights and the shops.

    Travel Month: Sep 2025

    Room: Premium Room - Double Bed

    5.0

    Cozy Stay

    sarthak k.family

    The room was clean and spacious. The room amenities were nicely done. The room also had furniture in it. The hotel price was convenient according to the quality of the room offered. The restaurant’s food was tasty and freshly made, and there were various options. The breakfast and main course didn’t quite meet my expectations. Snacks recommended. The staff is helpful and attentive. The hotel has an excellent parking spot. The hotel is in a convenient location, with good access to the town centre, the sights and the shops.

    Travel Month: Sep 2025

    Room: Premium Room - Double Bed

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    5.0

    Excellent Stay

    sukhnandan s.solo

    Everything is very good. staff behaviour was good. cleaning was very good. overall my experience is very best than other on same lane.

    Travel Month: Sep 2025

    Room: Executive Room

    4.0

    Recommended

    himanshu g.solo

    Comfortable stay, good service ,delicious food, location is great, rooms are clean, parking is available

    Travel Month: Aug 2025

    Room: Executive Room

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    5.0

    Excellent Stay

    maninder c.solo

    The stay at this property was very pleasant and all the negativity in the reviews was totally unfounded. The staff was pleasant and helpful and food in the cafe was less oily and more palatable. Strongly recommended for your stay in tricity.

    Travel Month: Apr 2025 (5-Night Stay)

    Room: Executive Room

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    HOTEL HELIOS CHANDIGARH

    Thank you for your wonderful feedback! We're delighted to know your stay was pleasant and that our team and café exceeded your expectations. It’s great to hear you enjoyed the food and felt well taken care of. Your recommendation means a lot to us, and we look forward to welcoming you again in the future!

    4.0

    Good Stay

    vishal s.business

    Here's a polished version: "We recently stayed at the Ronta world (Zirakpur) , which is conveniently located near our exhibition center that is palm banquet resort. The food was excellent, and the staff were cooperative and friendly. However, we did experience a few issues with the rooms: - Mobile phone network coverage was unavailable in the rooms. - Although WiFi passwords were provided, the internet connection was not working in the rooms. Overall, the hotel has potential, but these connectivity issues need to be addressed. Best regards Vishal shah

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Premium Room - Twin Beds

    HOTEL HELIOS CHANDIGARH has replied on Thu Mar 20 11:49:03 IST 2025

    Thank you for your feedback! We're glad you enjoyed the food and found our staff friendly. We apologize for the network and WiFi issues and will work on improving them. hope to welcome you again!

    5.0

    Excellent Stay

    manish s.couple

    It was a very comfortable stay n the room was very clean The food quality was also good the behaviour of the staff is very polite

    Travel Month: Feb 2025

    Room: Executive Room

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    HOTEL HELIOS CHANDIGARH

    Thank you for your kind feedback! We're delighted to hear that you had a comfortable stay, enjoyed the clean rooms, good food quality, and polite staff. We look forward to welcoming you again! 😊✨

    4.0

    Hot water not available

    raghav s.couple

    Hot water unavailable overall great experience room are good staff is polite and welcoming. I can stay next time again

    Travel Month: Jan 2025

    Room: Executive Room

    HOTEL HELIOS CHANDIGARH

    Thank you for your feedback! We're glad you had a great experience We apologize for the hot water issue and will work on improving it. We look forward to welcoming you again! 😊✨

    5.0

    Excellent Stay

    sarvjeet s.couple

    Everything was perfect like food, room, staff, check in, check out. The experience was good. I would recommend it to others also.

    Travel Month: Jan 2025

    Room: Executive Room

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    HOTEL HELIOS CHANDIGARH

    Thank you for your wonderful feedback! We're delighted to hear that you had a perfect experience Your recommendation means a lot to us! We look forward to welcoming you again. 😊✨

    4.0

    Good Stay

    arzoo c.

    It was a awesome stay

    Travel Month: Dec 2024

    Room: Executive Room

    HOTEL HELIOS CHANDIGARH has replied on Thu Jan 02 23:40:12 IST 2025

    Dear Ms. Arzoo Charak, Thank you so much for your lovely feedback! We are thrilled to hear that you had an awesome stay with us. Your satisfaction is our top priority, and it’s incredibly rewarding to know we met your expectations. We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon for another wonderful experience. Warm regards,

    5.0

    Excellent Stay

    sarvjeet s.couple

    Everything was perfect. Very well maintained rooms and food is also delicious. I would love to stay again.

    Travel Month: Dec 2024

    Room: Executive Room

    HOTEL HELIOS CHANDIGARH has replied on Thu Jan 02 23:41:47 IST 2025

    Dear Mr. Sarvjeet Singh, Thank you for your kind words and positive feedback! We’re delighted to know that you found everything perfect, from our well-maintained rooms to our delicious food. It’s always our goal to provide our guests with a memorable experience, and we’re thrilled we could do that for you. We look forward to welcoming you back soon and ensuring another exceptional stay. Warm regards,

    2.0

    Poor Stay

    nilesh k.

    Service was pathetic, toilets were not clean and towel were torn out with holes in it

    Travel Month: Dec 2024

    Room: Executive Room

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    4.0

    Gr8 stay

    rahul s.solo

    Good experience. Good rooms, staff was courteous. Food was also very good. Rooms were very decent. Overall good

    Travel Month: Dec 2024

    Room: Executive Room

    HOTEL HELIOS CHANDIGARH has replied on Thu Jan 02 23:46:04 IST 2025

    Dear Mr. Rahul Sharma Thank you for sharing your positive experience with us! We’re glad to hear that you enjoyed our rooms, courteous staff, and delicious food. It’s wonderful to know that you found everything to your satisfaction and had a pleasant stay. We hope to have the pleasure of welcoming you back for another great experience soon. Warm regards,

    4.0

    Excel

    sarvjeet s.couple

    The room was neat and clean. But there was no tissue paper in the washroom and not even given a towel. However, they provided tea, coffee and electric cattle which is commendable.

    Travel Month: Nov 2024

    Room: Executive Room

    HOTEL HELIOS CHANDIGARH has replied on Thu Jan 02 23:47:46 IST 2025

    Dear Mr. Sarvjeet Singh, Thank you for taking the time to share your feedback with us. We’re glad to know you appreciated the cleanliness of the room and the amenities like tea, coffee, and the electric kettle. However, we sincerely apologize for the oversight regarding the lack of tissue paper and towels in the washroom. This is not the standard of service we strive to provide, and we will address this with our team to ensure such issues are resolved promptly in the future. Your feedback is invaluable to us, and we hope to have the chance to welcome you back and provide you with an improved experience. Warm regards,

    1.0

    HORRIBLE AND PATHE

    anil s.loyalty-iconfamily

    My experience at Ronta hotel, Zirakpur was the WORST experience I have ever had. First I checked in on 1st November and had to check out on 2nd as I was traveling further to Himachal Pradesh. The receptionist, Mansi(if she told her real name) was so rude and her attitude was beyond pathetic. She denied sending staff to even bring our luggage to the room. For everything we asked her response was horrible and she doesn't have the basic courtesy to even talk to senior citizens. Then I spoke to the manager on call and raised a complaint. I was assured that this shall not happen again so while returning from Himachal on 8th November, I chose to continue with my booking at Ronta. This time some bell boy was at the reception who again was so rude, made us ask him 10 times to take the luggage to our rooms. On top of that there were no towels in the rooms, bathrooms smelled pathetic, leakage all over the basins. I called at the housekeeping number but nobody picked up so I called at the Reception to ask for towels. so the same person sitting there gave me the personal numbers of housekeeping staff that you can call them, they're not picking up my calls. I mean how do you deal with such a pathetic staff. Then again I had to call the manager, who by the way is never present at the property. No wonder the staff is such a horrible one. Anyway, my suggestion - DO NOT CHOOSE THIS PLACE FOR YOUR STAY.

    Travel Month: Nov 2024

    Room: Premium Room - Double Bed

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    3.0

    Average Stay

    vishal b.

    Yes i m interested. No i don't want to upload any pics. But the hotel room was average and not clean properly. . Where is my discount which is 6 %

    Travel Month: Oct 2024

    Room: Suite Room

    5.0

    Excellent Stay

    nankinga l.

    Yes sure am interested. Ok. Thank you

    Travel Month: Sep 2024

    Room: Executive Room

    HOTEL HELIOS CHANDIGARH has replied on Mon Oct 07 14:41:56 IST 2024

    Dear Ms. Nankinga Latifah, Thank you for your wonderful review and rating! We're delighted to hear you had a great experience, and your feedback means a lot to us. We look forward to welcoming you again soon! Best regards,

    1.0

    Terrible Stay

    family with 4 kids

    this hotel is worth only 500 rupee they don't have towels in room no clean washroom no staff food bill was added without any bigger order don't have details of food bill horrible stay third class hotel

    Travel Month: Sep 2024

    Room: Premium Room - Double Bed

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