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Review Of Mansa Club and Resort Ujjain
Ujjain, Ujjain | 13.7 km drive to Mahakaleshwar Jyotirlinga
User Rating & Reviews
- everyone
- couple
- family
- group
- solo
- business
Good
182 Ratings, 76 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 2
- 3
- 1
- 1
- 4
- 5
- 3
- 5
- 5
Reviews Summary
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The property has spacious rooms and offers a decent breakfast spread, with a nice swimming pool and garden area. While some guests appreciated the responsive staff and serene ambiance, many pointed out issues like cleanliness, poor maintenance, and limited dining options. The location is quite far from the city, which may be a hassle. Some found the stay economical, but others highlighted significant service deficiencies, including unkempt rooms and inadequate facilities.
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Positive first
4.0
Good Stay
aditya k.group
Nice hotel but the approach road is in pathetic condition. rooms are big and spacious. realised that it's a new property so the work is still going on.
Room: Premium Room with Garden View
2.0
Poor Stay
divya s.couple
Property is huge but ill-maintened. dusty room, torn bedsheets, poor service and management even they don't have proper team for housekeeping
Room: Super Deluxe
4.0
Good Stay
ashok.group
It was osm place nd nice hostility service
Room: Super Deluxe
5.0
Excellent Stay
ishan a.solo
Such a beautiful property rooms were big and cleaned , breakfast is tasty with a lot of options ....
Room: Super Deluxe
5.0
amazing place
shrey s.family
it was a great stay and an amazing place to relax and chill. good for family and friends and nice swimming and view
Room: Premium Room with Garden View
4.0
Good Stay
navneet k.group
Ok
Room: Premium Room with Garden View
5.0
Awesome place I have seen ever in my life
aniket y.family with 2 kids
Awesome place I have seen ever in my life.
Room: Super Deluxe
1.0
Terrible Stay
sunil p.
I stayed in Junior suite room which was in very bad condition. The resort has not very adequate restaurent, no meals as per ur choice. After 7 pm they will not provide Tea or Coffee. Service is in very bad condition. Unprofessional staff.
Room: Junior Suite Room
Mansa Club and Resort Ujjain has replied on Fri Aug 29 14:16:21 IST 2025
Dear Valued Guest, Thank you for sharing your feedback. We sincerely regret that your recent stay did not meet your expectations. At Mansa Club and Resort, we strive to maintain high standards of comfort and service, and it is disappointing to learn that you felt otherwise. We would like to clarify that our Junior Suites are regularly maintained, and most of our guests find them comfortable and well-kept. However, we acknowledge that individual preferences may vary, and we will review your concerns with our housekeeping team to ensure there are no lapses. Regarding the restaurant, our menu is carefully curated to cater to a wide variety of guests, and our chefs do their best to accommodate special requests whenever possible. While tea and coffee service is limited after restaurant closing hours, we usually encourage guests to place their requests in advance so we can serve them better. We also take your comments about staff behavior seriously. Our team is usually appreciated for being courteous and attentive, and we will certainly reinforce training to ensure consistent professionalism. Your observations have been noted, and we will work on strengthening our services further.
3.0
Average Stay
navneet k.family with 1 kid
Overall the infrastructure was so good. The ambience and look wise was wonderful. The grand view of the swimming pool is full of greenery. About service & food, it was not good. They don't provide a number of varieties in breakfast. They have a very common breakfast menu. About service, they're very slow in response.
Room: Premium Room with Garden View
Mansa Club and Resort Ujjain has replied on Fri Aug 29 14:17:07 IST 2025
Dear Valued Guest, Thank you for sharing your detailed feedback. We are delighted to know you appreciated our infrastructure, ambience, and the grand view of the swimming pool amidst greenery. Your kind words about the property mean a lot to us. We regret to hear that our food variety and service response did not meet your expectations. Our breakfast menu is designed to cover popular and healthy options preferred by most guests, though we understand that preferences may vary. We are also working with our service team to ensure faster response times, as guest comfort is always our top priority. Your observations have been noted and will certainly help us improve further. We hope to welcome you back again and provide you with a more satisfying overall experience. Best Regards, Management Team Hotel Mansa Club and Resort
1.0
Terrible Stay
garima y.group
Very non welcoming staff. We were told that there is no lift for us and the reason to this was that the lift is there for premium rooms and not for the deluxe room booking. The tap in the washroom was leaking when we tried to use. Tge table in the room had stains. The pool was dirty.
Room: Super Deluxe
Mansa Club and Resort Ujjain has replied on Fri Aug 29 14:22:25 IST 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We truly regret that your stay did not meet your expectations. Regarding the lift facility, we would like to clarify that it is available for certain room categories as per our property design, and we apologize if this was not clearly communicated at the time of booking. Your concerns about the washroom tap and room furniture have been noted, and our maintenance and housekeeping teams have been instructed to ensure such issues are immediately attended to. We are also sorry to learn that the pool cleanliness was not up to standard during your visit. Our team usually maintains it regularly, but we will be reviewing schedules more closely to avoid any inconvenience to our guests. Our staff is generally appreciated for being welcoming and courteous, and we regret that your experience was different. Please be assured that your observations will help us improve both our facilities and services. We hope you will allow us another opportunity to provide you with a much better experience in the future. Best Regards, Management Team Hotel Mansa Club and Resort
5.0
nice property
nandu d.family
Nice resort food are good 😊 best swimming pool 🫶🏽breakfast is also nice staff are good ...............♥️
Room: Super Deluxe
Mansa Club and Resort Ujjain has replied on Fri Aug 29 14:22:57 IST 2025
Dear Valued Guest, Thank you so much for your wonderful feedback. We’re delighted to know you enjoyed our resort, food, breakfast, swimming pool, and the hospitality of our staff. Your kind words motivate our team to keep delivering memorable experiences to all our guests. We look forward to welcoming you again soon for another relaxing stay. Best Regards, Management Team Hotel Mansa Club and Resort
2.0
Poor Stay
ajay k.family with 3 kids
Hotel rooms are not well managed. Bathroom was dirty and showers are not working properly. Doors were not getting locked properly. We have given dirty blankets and walls were dirty. Not worthy to stay even at free cost. Very bas breakfast experience. I believe they are more of banquet than hotel. Hotel staff was available only after 8am for tea. Tea was offered in paper cups during breakfast. Worst stay experience after many years. Pathetic experience .
Room: Super Deluxe
Mansa Club and Resort Ujjain has replied on Fri Aug 29 14:23:28 IST 2025
Dear Valued Guest, We regret to hear that your stay did not meet expectations. Our rooms, bathrooms, and breakfast are generally well appreciated by most guests, though we acknowledge your concerns and will review them with our team to avoid any lapses. Your feedback is valuable, and we will work on improving further. Best Regards, Management Team Hotel Mansa Club and Resort
2.0
Poor Stay
ajay k.family with 3 kids
Hotel rooms are not well managed. Bathroom was dirty and showers are not working properly. Doors were not getting locked properly. We have given dirty blankets and walls were dirty. Not worthy to stay even at free cost. Very bas breakfast experience. I believe they are more of banquet than hotel. Hotel staff was available only after 8am for tea. Tea was offered in paper cups during breakfast. Worst stay experience after many years. Pathetic experience with first booking from MakeMyTrip. We didn’t find it as shown at your website. We will not use makemytrip again if no action were made . Thanks
Room: Super Deluxe
Mansa Club and Resort Ujjain has replied on Fri Aug 29 14:23:45 IST 2025
Dear Valued Guest, We are truly sorry to know your experience did not meet expectations. Our rooms, cleanliness, and breakfast are generally appreciated by guests, though we regret that you felt otherwise. Please be assured your concerns have been noted, and our team is reviewing them to avoid such lapses in the future. Best Regards, Management Team Hotel Mansa Club and Resort
1.0
Terrible Stay
gourav.group
very bad management there all staff is uneducated and no any good manager who guide staff bathroom also worst condition there are very less option in breakfast and breakfast is not sufficient compared to rate for hotel included breakfast and dinner is also very bad ..my all my waste very bad management there all staff is uneducated and no any good manager who guide staff bathroom also worst condition there are very less option in breakfast and breakfast is not sufficient compared to rate for hotel included breakfast and dinner is also very bad ..my all my waste
Room: Premium Room with Garden View
Mansa Club and Resort Ujjain has replied on Fri Aug 29 14:24:04 IST 2025
Dear Valued Guest, We are sorry to hear that your stay did not meet expectations. Our staff is usually appreciated for their hospitality and our food and facilities are well received by most guests. However, we value your feedback and will review the points raised to further improve our services. Best Regards, Management Team Hotel Mansa Club and Resort
2.0
Poor Stay
family
1. NO PROPER SERVICE REGARDING MORNING TEA IN ROOM 2. NO READY TO BREAKFAST -8:30AM 3. ROOM ARE NOT AVIALBLE TO TOWAL AND KIT 4. NOT PROPER CORDINATE TO REPRESENTATIVE
Room: Super Deluxe
Mansa Club and Resort Ujjain has replied on Fri Aug 29 14:24:23 IST 2025
Dear Valued Guest, Thank you for sharing your concerns. We regret the inconvenience caused regarding tea service, breakfast timing, and room amenities. Our team usually ensures proper coordination and guest comfort, and we will review these points with the staff to avoid such lapses in the future. Your feedback is valuable for us to improve further. Best Regards, Management Team Hotel Mansa Club and Resort
5.0
good and best
ankit m.family with 1 kid
Best hotel berry good stay nice staff enjoyble good atmosphere, food is alao good , nice view . All over best
Room: Super Deluxe
Mansa Club and Resort Ujjain has replied on Fri Aug 29 14:24:47 IST 2025
Dear Valued Guest, Thank you so much for your kind words. We’re delighted to know you enjoyed your stay, food, staff hospitality, and the atmosphere at our resort. Your appreciation motivates us to keep delivering memorable experiences. We look forward to welcoming you again soon. Best Regards, Management Team Hotel Mansa Club and Resort
1.0
horrible
vishal r.family
Very horrible and very disappointed pls refer below. 1. No wifi network 2. No bucket in room, they charge the extra payment for water bottle. Duper deluxe room was not good
Room: Super Deluxe
Mansa Club and Resort Ujjain has replied on Fri Aug 29 14:24:58 IST 2025
Dear Valued Guest, We regret to hear that your stay did not meet expectations. Our WiFi and room amenities are generally well maintained and appreciated by most guests, though we acknowledge your concerns and will review them with our team. Your feedback is valuable and will help us improve further. Best Regards, Management Team Hotel Mansa Club and Resort
5.0
Excellent Stay
patel m.family with 4 kids
Very excellent service,and good staff and well management and healthy food experience in mansa resorts
Room: Super Deluxe
Mansa Club and Resort Ujjain has replied on Fri Aug 29 14:25:10 IST 2025
Dear Valued Guest, Thank you for your wonderful feedback. We’re delighted to know you enjoyed our service, staff hospitality, management, and food at Mansa Club and Resort. Your kind words encourage us to continue delivering the best experiences to our guests. We look forward to welcoming you again soon. Best Regards, Management Team Hotel Mansa Club and Resort
5.0
Superb - Go for it
atul k.group
Excellent hotel with Excellent view with Excellent Staff. This is a very good hotel for the FAMILY....
Room: Super Deluxe
Mansa Club and Resort Ujjain has replied on Fri Aug 29 14:25:24 IST 2025
Dear Valued Guest, Thank you so much for your kind words. We’re delighted to know you enjoyed the view, our hospitality, and found our hotel suitable for families. Your appreciation means a lot to our team and motivates us to keep delivering memorable experiences. We look forward to welcoming you and your family again soon. Best Regards, Management Team Hotel Mansa Club and Resort
3.0
Average Stay
vipul b.group
I recently visited Mansa Club and Resort. While the ambiance and setting were fine, unfortunately, the food did not meet expectations. The taste and quality were disappointing. I hope the management takes this feedback seriously and works on improving the food standards.
Room: Super Deluxe
Mansa Club and Resort Ujjain has replied on Fri Aug 29 14:25:42 IST 2025
Dear Valued Guest, Thank you for sharing your experience with us. We’re glad you appreciated the ambiance and setting of our resort. However, we regret to hear that the food did not meet your expectations. Our culinary team usually receives positive feedback for both taste and quality, but we understand that preferences may vary. Your comments have been shared with our chefs, and we will certainly work on enhancing our food standards further. We truly value your feedback and hope to welcome you again for a more satisfying experience. Best Regards, Management Team Hotel Mansa Club and Resort
