I am very disappointed with my recent experience using makemytrip. It seems the platform lacks quality control when it comes to listing good properties. Upon checking into our rooms, we found that none of the toilets in our three rooms had working flushes. No communication from the property management was provided on when this would be resolved. Additionally, we had booked our stay with breakfast included, yet when we inquired about breakfast options, the caretaker initially told us it was chargeable. After we clarified, he agreed to include it as per our booking. However, the next morning, we were surprised to find that "breakfast" consisted only of a single serving of poha with one cup of tea. We were then informed that any additional tea or breakfast items would incur extra charges. Overall, the experience did not meet the basic standards one would expect, and i believe makemytrip should improve its quality checks to ensure better customer satisfaction.