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Review Of Lux Suite - Gagal Home

Andheri East, Mumbai | 2 km drive to T2 - Chhatrapati Shivaji Airport

    User Rating & Reviews

    • everyone
    • family
    • group
    • business
    3.0
    Good

    46 Ratings, 20 Reviews

    excellent
    33%
    very good
    17%
    average
    7%
    poor
    9%
    bad
    35%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 1
    • 5
    • 2
    • 2
    • 1
    • 4
    • 2
    • 5

    Rating Categories

    • Location2.4
    • Cleanliness3.1
    • Value For Money2.4
    • Facilities2.4
    • Checkin Experience2.6
    • Information Accuracy2.9
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    Reviews Summary

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    Overall, guest experiences at this property highlight major issues. Many were disappointed with the lack of promised accommodations, receiving fewer rooms than booked, and complaints about noise disturbances. Communication with caretakers and management was often poor, with delays in responses leading to frustration. Basic amenities like functional toilets and proper breakfast options were lacking, leaving several guests dissatisfied. Some guests did appreciate cleanliness and a friendly caretaker, but overall, issues related to service and transparency overshadowed their stay.

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