Chill

Chill has replied on Wed Oct 22 12:42:36 IST 2025

Thank you for your kind words! We’re so happy to know you had a great time and enjoyed both the rooms and our service. It was a pleasure hosting you, and we look forward to welcoming you again soon. Warm regards, Zenia Hospitality

Chill has replied on Thu Sep 18 08:58:36 IST 2025

Thank you for your feedback. We’re glad you had an overall good stay, but we sincerely apologize for the lapse in housekeeping and linen cleanliness. This is not the standard we aim to provide. We’ve addressed this with our housekeeping team to ensure fresh and spotless linens are always provided. We appreciate your input and look forward to hosting you again with a much better experience. Thanks and Best Regards, Zenia Hospitality

Chill

Thank you for sharing your feedback. We’re truly sorry to hear that your experience was disappointing and that you felt our response was not timely. We have received your video on email and are reviewing it with our team to understand the issues in detail. Guest comfort and prompt communication are very important to us, and we regret falling short this time. Your feedback will help us take corrective measures so future stays are much smoother. We value your input and hope you might give us another chance to host you with the standards of hospitality we strive to provide. Thanks and Best Regards, Zenia Hospitality

Chill has replied on Sat Aug 02 21:18:33 IST 2025

Thank you for the fantastic rating, Kashyap! We're thrilled you had a great experience and found the property clean, well-organized, and well-equipped. Your appreciation means a lot to us. It was wonderful hosting you, and we’d love to welcome you back soon! Thanks and Best Regards

Chill has replied on Sat Aug 02 21:18:55 IST 2025

Thank you for the kind words! We're so glad you enjoyed the cozy vibe, good food, and overall ambience. It’s always a pleasure to host guests who truly appreciate the space. Looking forward to having you back! Thanks and Best Regards

Chill has replied on Sat Aug 02 21:19:24 IST 2025

Thank you, HVS Prasad, for your honest and generous rating. We're glad to hear you found the property very clean and had a satisfying overall stay. We appreciate your feedback regarding the surroundings and will do our best to make the arrival experience more seamless. It was a pleasure hosting you, and we hope to welcome you again soon! Thanks and Best Regards

Chill

Thank you so much for this lovely review! “JUST A WOW experience” — that means a lot to us. We’re really happy you felt cozy and at home, and that the little things like the projector, games, kitchen, and jacuzzi added to your stay. We hear you on the check-in part — and we’ll make sure it’s smoother next time. You’re always welcome back. Hope to see you again soon. Thanks and Best Regards, Chill by Zenia

Chill has replied on Fri May 23 15:29:34 IST 2025

Thank you for the wonderful review! We’re delighted to know you had a pleasant stay and found it to be good value for money. Feedback like yours encourages us to keep delivering great experiences. Looking forward to hosting you again soon. Thanks and Best Regards, Team Chill by Zenia

Chill

Thank you so much for the amazing review! We're so glad to hear that Chill by Zenia in Powai made such a great impression. It means a lot to know you found the space cozy, clean, and perfect for a relaxing break — that’s exactly the vibe we aim for. A big thank you from our side as well to Raja ji — we’ll be sure to pass on your kind words to him. Looking forward to welcoming you back again soon! Thanks and Best Regards, Team Chill by Zenia

Chill has replied on Thu Mar 27 21:47:48 IST 2025

Thank you so much for taking the time to share your experience at Van Gogh's Dream. We're thrilled to hear that you had an excellent stay and found the room terrific. It’s designed to feel immersive and calming, just like stepping into a dream. Delighted that the spacious layout and dining experience made an impression. We’ve tried to blend comfort with creativity in every detail. Looking forward to hosting you again whenever you feel like stepping into another dream. Thanks and Best Regards, Team Zenia

Chill

Thank you for your kind words! We’re really happy to hear that you found the stay extremely comfortable and the amenities up to the mark. It’s also wonderful to know you felt well taken care of — we always aim to be as helpful and responsive as possible. Hope to host you again soon! Thanks and Best Regards, Team Chill by Zenia

Chill has replied on Thu Mar 27 23:32:20 IST 2025

Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet expectations. We regret that the locality and food did not live up to your comfort or taste. We're continuously working to improve both quality and perception, and your input helps us do that. We also apologize for any inconvenience caused by our management or organizational flow. We'll be looking into this seriously. That said, we appreciate your kind words about our cooks and staff. It’s good to know their efforts stood out and brought some warmth to your stay. Thanks and Best Regards, Team Zenia

Chill has replied on Thu Mar 27 23:33:44 IST 2025

Thank you for your feedback and for choosing to stay with us! We're glad to hear that you had a good stay overall and that you appreciated the support provided by Ricky Bhaiya for dish-washing and cleaning. He'll be happy to know his efforts were recognized. We do apologize for the inconvenience caused by the hot water supply in the Jacuzzi. We understand how important that is for a relaxing experience, and we're working on improving our geyser capacity to resolve this issue for future guests. Looking forward to hosting you again with an even better experience. Thanks and Best Regards, Team Zenia

Chill has replied on Thu Mar 27 23:34:18 IST 2025

Thank you for the lovely review! We're so happy to hear that your honeymoon stay was a pleasant and memorable one. It's wonderful to know you enjoyed the amenities, leisure spaces, and overall vibe of the place. We’ve designed it to feel special for moments just like this. Appreciate your kind words about the staff and the ambience — both are important to us in creating a warm, welcoming environment. Wishing you all the best in your new journey together, and hope to welcome you back soon! Thanks and Best Regards, Team Zenia

Chill has replied on Fri May 23 15:33:27 IST 2025

We’re truly sorry to hear that your experience didn’t meet expectations. This is certainly not the kind of feedback we hope to receive, and we’d really appreciate the opportunity to understand what went wrong. If you’re open to it, please feel free to reach out to us directly so we can address your concerns and work on improving. Thanks and Best Regards, Team Chill by Zenia

Chill has replied on Thu Mar 27 23:35:49 IST 2025

Thank you for your kind and detailed review! We're so glad to hear that your stay at Chill by Zenia was a wonderful experience. It’s great to know you found the space clean, cozy, and true to its description. We’ve designed it to offer both comfort and versatility — whether you’re looking to unwind or celebrate with friends. We understand the route can be a bit tricky the first time, and we appreciate your patience. Happy to hear it felt worth it once you arrived. A big thank you for acknowledging Ricky Singh’s support — he’ll be delighted to know his efforts made a difference during your stay. Looking forward to hosting you again soon! Thanks and Best Regards, Team Zenia

Chill

Thank you so much, Sohail, for the wonderful feedback! We're glad to hear that Harikishan and Deepali made your experience smooth and pleasant. It’s great to know the space worked perfectly for your makeup and photoshoot — we’d love to have you back anytime! Thanks and Best Regards

Chill has replied on Thu Mar 27 23:37:56 IST 2025

Thank you so much for your thoughtful and detailed review! We're really glad to hear that your stay at Chill by Zenia was such a memorable experience. It’s heartening to know our team made you feel welcomed and taken care of throughout your trip. We believe hospitality is all about the little things, and we're glad it showed. Happy to hear that you found the rooms spacious, clean, and well-equipped — and that the ambience and cozy lighting stood out during your stay. We’ve designed Chill to feel like a perfect mix of comfort and charm. Also appreciate you pointing out the convenient location — being well-connected is something many of our guests enjoy when exploring Mumbai. We’d love to host you again on your next visit! Thanks and Best Regards, Team Zenia

Chill has replied on Thu Mar 27 23:38:32 IST 2025

Review Excellent Stay The place was really cute and beautiful. There was security outside the villa throughout the stay and were really helpful in arranging everything we asked for. Its a perfect spot for a party of 10-15 ppl. Its in the middle of the city and a perfect getaway from the noise

Chill has replied on Thu Mar 27 23:39:18 IST 2025

Thank you for sharing your experience with us! We're really happy to know that you had a good stay. It's wonderful to hear that you loved the interiors — it means a lot to us that you found it to be one of the best you've stayed in. We’ve put a lot of thought into the design to make it feel unique and comfortable. Glad to know the staff was polite and responsive — your appreciation keeps the team motivated to keep delivering their best. We understand that the approach to the property can be improved, and we’ll definitely keep working on making it better. Looking forward to hosting you again soon! Thanks and Best Regards, Team Zenia