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Review Of Chill

Vikhroli West, Mumbai | 1.9 km drive to Hiranandani Business Park

    User Rating & Reviews

    • everyone
    • couple
    • family
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    4.2
    Very Good

    49 Ratings, 20 Reviews

    excellent
    59%
    very good
    20%
    average
    10%
    poor
    6%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 5
    • 4
    • 2
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.4
    • Cleanliness4.3
    • Value For Money4.4
    • Food4.2
    • Facilities4.2
    • Checkin Experience4.5
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    Reviews Summary

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    Chill by Zenia in Powai is a fantastic getaway offering cozy, clean spaces with a vibrant vibe. Guests raved about the top-notch service, attentive staff, and well-maintained amenities, making it perfect for relaxation or parties. The location provides easy access to local spots, enhancing your stay. Special mentions go to the helpful staff, ensuring a smooth experience. Just a minor note, the approach to the property can be a tad confusing, but the overall charm makes it worth it!

    Sort by:

    Positive first
    4.0

    Good Stay

    ankit j.family

    Overall good but housekeeping service could be better. The bed sheets and all were not clean

    Travel Month: Sep 2025 (4-Night Stay)

    Chill has replied on Thu Sep 18 08:58:36 IST 2025

    Thank you for your feedback. We’re glad you had an overall good stay, but we sincerely apologize for the lapse in housekeeping and linen cleanliness. This is not the standard we aim to provide. We’ve addressed this with our housekeeping team to ensure fresh and spotless linens are always provided. We appreciate your input and look forward to hosting you again with a much better experience. Thanks and Best Regards, Zenia Hospitality

    2.0

    Poor Stay

    nethan k.family

    Very very bad experience from ur side won’t recommend again to anyone no proper response from ur side even my experience about room shared a video to ur mail also

    Travel Month: Jul 2025 (3-Night Stay)

    Chill

    Thank you for sharing your feedback. We’re truly sorry to hear that your experience was disappointing and that you felt our response was not timely. We have received your video on email and are reviewing it with our team to understand the issues in detail. Guest comfort and prompt communication are very important to us, and we regret falling short this time. Your feedback will help us take corrective measures so future stays are much smoother. We value your input and hope you might give us another chance to host you with the standards of hospitality we strive to provide. Thanks and Best Regards, Zenia Hospitality

    5.0

    perfect workation within the city

    kashyap m.group

    a great experience, the property was clean and well organised. a lot of things available at the venue.

    Travel Month: Jun 2025

    Chill has replied on Sat Aug 02 21:18:33 IST 2025

    Thank you for the fantastic rating, Kashyap! We're thrilled you had a great experience and found the property clean, well-organized, and well-equipped. Your appreciation means a lot to us. It was wonderful hosting you, and we’d love to welcome you back soon! Thanks and Best Regards

    5.0

    review

    om w.couple

    Good cozy and excellent vibe good food and ambience

    Travel Month: Jun 2025

    Chill has replied on Sat Aug 02 21:18:55 IST 2025

    Thank you for the kind words! We're so glad you enjoyed the cozy vibe, good food, and overall ambience. It’s always a pleasure to host guests who truly appreciate the space. Looking forward to having you back! Thanks and Best Regards

    5.0

    Excellent Stay

    hvs p.

    Chilli people are competitive, Property is very clean, out side atmosphere is not so comfortable , Food outside. a little uncomfortable Overall our stay is satisfied Thankyou

    Travel Month: Jun 2025

    Chill has replied on Sat Aug 02 21:19:24 IST 2025

    Thank you, HVS Prasad, for your honest and generous rating. We're glad to hear you found the property very clean and had a satisfying overall stay. We appreciate your feedback regarding the surroundings and will do our best to make the arrival experience more seamless. It was a pleasure hosting you, and we hope to welcome you again soon! Thanks and Best Regards

    5.0

    Amazing!

    roshni k.couple

    It was such a cozy and lovely place, JUST A WOW experience, clean and hygienic place with all the amenities, projector, theatre feel seating, dining area, kitchen, cooking essentials, all sorts of utensils, indoor games, bean bags, jacuzzi, toiletries, and what not!! Thank you Mr Aftabi for such a wonderful place.

    Travel Month: Apr 2025
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    Chill

    Thank you so much for this lovely review! “JUST A WOW experience” — that means a lot to us. We’re really happy you felt cozy and at home, and that the little things like the projector, games, kitchen, and jacuzzi added to your stay. We hear you on the check-in part — and we’ll make sure it’s smoother next time. You’re always welcome back. Hope to see you again soon. Thanks and Best Regards, Chill by Zenia

    5.0

    Good one near Powai

    boopala s.business

    Worth money and had a pleasant stay.

    Travel Month: Apr 2025 (4-Night Stay)
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    Chill has replied on Fri May 23 15:29:34 IST 2025

    Thank you for the wonderful review! We’re delighted to know you had a pleasant stay and found it to be good value for money. Feedback like yours encourages us to keep delivering great experiences. Looking forward to hosting you again soon. Thanks and Best Regards, Team Chill by Zenia

    5.0

    Excellent Stay

    mayank s.group

    Chill by Zenia in Powai is one of the best places I’ve stayed at—super cozy, clean, and perfect for a relaxing break. The vibe is amazing and the service is top-notch. Big shoutout to Raja ji for making the whole experience smooth and memorable!

    Travel Month: Apr 2025
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    Chill

    Thank you so much for the amazing review! We're so glad to hear that Chill by Zenia in Powai made such a great impression. It means a lot to know you found the space cozy, clean, and perfect for a relaxing break — that’s exactly the vibe we aim for. A big thank you from our side as well to Raja ji — we’ll be sure to pass on your kind words to him. Looking forward to welcoming you back again soon! Thanks and Best Regards, Team Chill by Zenia

    5.0

    Excellent Stay with Great Service!

    ayush u.group

    My stay was amazing! The property was well-located, with easy access to local attractions. The amenities were top-notch. The staff was very helpful and made the experience even better.

    Travel Month: Mar 2025

    Chill has replied on Thu Mar 27 21:47:48 IST 2025

    Thank you so much for taking the time to share your experience at Van Gogh's Dream. We're thrilled to hear that you had an excellent stay and found the room terrific. It’s designed to feel immersive and calming, just like stepping into a dream. Delighted that the spacious layout and dining experience made an impression. We’ve tried to blend comfort with creativity in every detail. Looking forward to hosting you again whenever you feel like stepping into another dream. Thanks and Best Regards, Team Zenia

    5.0

    Excellent Stay

    gauri m.group

    Extremely comfortable, the amenities were on point and they host was extremely cooperative.

    Travel Month: Mar 2025
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    Chill

    Thank you for your kind words! We’re really happy to hear that you found the stay extremely comfortable and the amenities up to the mark. It’s also wonderful to know you felt well taken care of — we always aim to be as helpful and responsive as possible. Hope to host you again soon! Thanks and Best Regards, Team Chill by Zenia

    2.0

    Poor Stay

    archana s.group

    Below average arrangement... locality is absolutely shady ... food was bad... management and organisation was bad too.. but cooks and other staff were cooperative

    Travel Month: Jan 2025
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    Chill has replied on Thu Mar 27 23:32:20 IST 2025

    Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet expectations. We regret that the locality and food did not live up to your comfort or taste. We're continuously working to improve both quality and perception, and your input helps us do that. We also apologize for any inconvenience caused by our management or organizational flow. We'll be looking into this seriously. That said, we appreciate your kind words about our cooks and staff. It’s good to know their efforts stood out and brought some warmth to your stay. Thanks and Best Regards, Team Zenia

    4.0

    Good Stay

    shristi p.

    Stay was good only issue was hot water in zaccuzi as they had low capacity of geyser. We have to wait a long time to fill the zaccuzi with hot water. Help was available for dish-washing and cleaning ricky bhaiya was available for anything we need

    Travel Month: Feb 2025

    Chill has replied on Thu Mar 27 23:33:44 IST 2025

    Thank you for your feedback and for choosing to stay with us! We're glad to hear that you had a good stay overall and that you appreciated the support provided by Ricky Bhaiya for dish-washing and cleaning. He'll be happy to know his efforts were recognized. We do apologize for the inconvenience caused by the hot water supply in the Jacuzzi. We understand how important that is for a relaxing experience, and we're working on improving our geyser capacity to resolve this issue for future guests. Looking forward to hosting you again with an even better experience. Thanks and Best Regards, Team Zenia

    5.0

    Honeymoon home stay!

    hitesh v.couple

    Everything about the space is good. From amenities to leisure. Well maintained staff with ambience.

    Travel Month: Feb 2025 (3-Night Stay)

    Chill has replied on Thu Mar 27 23:34:18 IST 2025

    Thank you for the lovely review! We're so happy to hear that your honeymoon stay was a pleasant and memorable one. It's wonderful to know you enjoyed the amenities, leisure spaces, and overall vibe of the place. We’ve designed it to feel special for moments just like this. Appreciate your kind words about the staff and the ambience — both are important to us in creating a warm, welcoming environment. Wishing you all the best in your new journey together, and hope to welcome you back soon! Thanks and Best Regards, Team Zenia

    1.0

    Terrible Stay

    rajan a.

    Terrible.

    Travel Month: Jan 2025

    Chill has replied on Fri May 23 15:33:27 IST 2025

    We’re truly sorry to hear that your experience didn’t meet expectations. This is certainly not the kind of feedback we hope to receive, and we’d really appreciate the opportunity to understand what went wrong. If you’re open to it, please feel free to reach out to us directly so we can address your concerns and work on improving. Thanks and Best Regards, Team Chill by Zenia

    4.0

    Good Stay

    tulesh g.

    Our stay at chill by zenia was wonderful. The place was clean, cozy, and exactly as described. The route to villa was confusing, however once you’re at the place it was worth it. The host was responsive and made sure we had everything we needed. A perfect spot for a relaxing getaway as well as hosting parties with friends. Special thanks to rick y singh who was very helpful whenever we need any kind of assistance.

    Travel Month: Jan 2025

    Chill has replied on Thu Mar 27 23:35:49 IST 2025

    Thank you for your kind and detailed review! We're so glad to hear that your stay at Chill by Zenia was a wonderful experience. It’s great to know you found the space clean, cozy, and true to its description. We’ve designed it to offer both comfort and versatility — whether you’re looking to unwind or celebrate with friends. We understand the route can be a bit tricky the first time, and we appreciate your patience. Happy to hear it felt worth it once you arrived. A big thank you for acknowledging Ricky Singh’s support — he’ll be delighted to know his efforts made a difference during your stay. Looking forward to hosting you again soon! Thanks and Best Regards, Team Zenia

    5.0

    Excellent Stay

    sohail s.

    The gourd harikishan was cooperative, the manager deepali helped me was polite. The homestay is too good. I booked it for makeup and photoshoot. Everything was perfect

    Travel Month: Jan 2025

    Chill

    Thank you so much, Sohail, for the wonderful feedback! We're glad to hear that Harikishan and Deepali made your experience smooth and pleasant. It’s great to know the space worked perfectly for your makeup and photoshoot — we’d love to have you back anytime! Thanks and Best Regards

    4.0

    Good Stay

    siddhesh m.couple

    I recently stayed at chill, during my trip to mumbai; and i must say it was an exceptional experience. The staff was incredibly welcoming and attentive, ensuring that every aspect of my stay was comfortable. The rooms were [describe: spacious, clean, well-equipped, etc, with [mention any standout features, e. G, a beautiful view, modern amenities, or comfortable bedding. The hotel’s ammunition and cozy lights were a highlight of my stay. I particularly enjoyed which made the experience even more memorable. Its location is also ideal, as it’s [mention proximity to local attractions, transport, etc. This made exploring mumbai very convenient. Overall, i highly recommend chill for anyone visiting chill. I would definitely return for another stay!

    Travel Month: Jan 2025

    Chill has replied on Thu Mar 27 23:37:56 IST 2025

    Thank you so much for your thoughtful and detailed review! We're really glad to hear that your stay at Chill by Zenia was such a memorable experience. It’s heartening to know our team made you feel welcomed and taken care of throughout your trip. We believe hospitality is all about the little things, and we're glad it showed. Happy to hear that you found the rooms spacious, clean, and well-equipped — and that the ambience and cozy lighting stood out during your stay. We’ve designed Chill to feel like a perfect mix of comfort and charm. Also appreciate you pointing out the convenient location — being well-connected is something many of our guests enjoy when exploring Mumbai. We’d love to host you again on your next visit! Thanks and Best Regards, Team Zenia

    5.0

    Excellent Stay

    anmol b.

    The place was really cute and beautiful. There was security outside the villa throughout the stay and were really helpful in arranging everything we asked for. Its a perfect spot for a party of 10-15 ppl. Its in the middle of the city and a perfect getaway from the noise

    Travel Month: Dec 2024

    Chill has replied on Thu Mar 27 23:38:32 IST 2025

    Review Excellent Stay The place was really cute and beautiful. There was security outside the villa throughout the stay and were really helpful in arranging everything we asked for. Its a perfect spot for a party of 10-15 ppl. Its in the middle of the city and a perfect getaway from the noise

    4.0

    Good Stay

    varadharajan v.

    I started for 3 nights. Interior is very well done - one of the best i have stayed in. Staff are very polite and attend to any calls immediately the approach to the property is not that good. Dine

    Travel Month: Dec 2024 (3-Night Stay)

    Chill has replied on Thu Mar 27 23:39:18 IST 2025

    Thank you for sharing your experience with us! We're really happy to know that you had a good stay. It's wonderful to hear that you loved the interiors — it means a lot to us that you found it to be one of the best you've stayed in. We’ve put a lot of thought into the design to make it feel unique and comfortable. Glad to know the staff was polite and responsive — your appreciation keeps the team motivated to keep delivering their best. We understand that the approach to the property can be improved, and we’ll definitely keep working on making it better. Looking forward to hosting you again soon! Thanks and Best Regards, Team Zenia

    5.0

    Aaaamazing

    nasar a.couple

    It was an amazing experience. Hospitality is on point. People behaviour was on point. No regrets no complaints. Pure magic.

    Travel Month: Dec 2024

    Chill has replied on Thu Mar 27 23:39:57 IST 2025

    Thank you for such an energetic and heartwarming review! We're thrilled to know that your experience with us was nothing short of amazing. Hospitality is something we truly care about, and it's wonderful to hear that it stood out to you. Your kind words about the team’s behavior mean a lot — we believe genuine warmth makes all the difference. No regrets, no complaints — just pure magic. We couldn’t ask for more! Thanks and Best Regards, Team Zenia

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