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You are booking hotel for more than 30 days

Comfortable homestay with a dining area, Wi-Fi & parking

Review Of Lily Guest House | Rooms and Restaurant

Kench's Trace, Shillong

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    255 Ratings, 102 Reviews

    excellent
    45%
    very good
    29%
    average
    15%
    poor
    4%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 2
    • 4
    • 1
    • 4
    • 4
    • 2
    • 5
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness4.2
    • Value For Money3.9
    • Facilities3.8
    • Checkin Experience4.2
    • Information Accuracy3.7
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    Reviews Summary

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    Lily Guest House offers great value for money with cozy, clean rooms and warm, hospitable staff. Guests appreciate the polite service and prompt assistance, especially for families with kids. Food quality receives positive notes, though there's a mention of limited options. It’s situated in a peaceful area, conveniently close to transportation and shops. While some amenities could be better, overall it's a solid choice for budget seekers looking for a comfortable and friendly stay in Shillong.

    Sort by:

    Positive first
    2.0

    Poor Stay

    business

    there is no power backup,and the electricity is not available for 12 hr in a day. room service is very poor there is no power backup,and the electricity is not available for 12 hr in a day. room service is very poor.

    Travel Month: Aug 2025 (5-Night Stay)

    Room: Deluxe Room with Wifi

    • user photos
    4.0

    Good Stay

    r-o r.family with 2 kids

    Good enough, but needs improvement, should provide toiletries. Better food is another thing, should make their breakfast and other stuff better. Mostly assamese staff, so will feel more at home.

    Travel Month: Jul 2025

    Room: Deluxe Room with Wifi

    2.0

    Poor Stay

    sudeep j.solo

    Except staff behaviour everything was bad, the hotel like toiletries, dental kit, shaving kit, even though they don't have ceiling fan, . location is very far away than market

    Travel Month: Jul 2025

    Room: Deluxe Room with Wifi

    5.0

    Excellent Stay

    rubul d.group

    It’s clean and stafff were very friendly

    Travel Month: Jul 2025

    Room: Deluxe Room with Wifi

    4.0

    Nice guest house

    kabir u.family with 1 kid

    my experience was quite good with the guest staff and I love the location

    Travel Month: Jul 2025

    Room: Deluxe Room with Wifi

    4.0

    Average stay

    dibyendu b.family with 2 kids

    It is an average budget place to stay. No towel or toiletries provided. Although the room was clean, big with 2 king size beds in the suit room. Food cost was also a little bit high. Limited space for parking It is an average budget place to stay. No towel or toiletries provided. Although the room was clean, big with 2 king size beds in the suit room. Food cost was also a little bit high. Limited space for parking.

    Travel Month: Jul 2025

    Room: Suite room

    5.0

    Excellent Stay

    v r.

    the foods are little expensive and the location is fine the facilities are fine and the hospitalities were great

    Travel Month: Jun 2025

    Room: Suite room

    5.0

    Cozy and pleasant stay

    r a.family with 2 kids

    I stayed 3 days in month of last May 2025. The staff is so humble and helpful. Rooms are spacious and well maintained. Only breakfast and dinner available through room service, but food is good in taste and quantity as well. Highly recommend in budget hotels.

    Travel Month: May 2025 (3-Night Stay)

    Room: Suite room

    2.0

    Poor Stay

    kaberi c.family with 1 kid

    Not satisfied . There was not enough space . Room service was very poor . Yet, their behaviour was nice and welcoming .

    Travel Month: May 2025

    Room: Standard Triple Bed

    4.0

    good hotel with some issues...

    arpan s.group

    overall ok ok experience the issue we faced is there was no power supply since midnight geyser is not working the water is very cold......rest is fine

    Travel Month: May 2025

    Room: Tripple Bedded Room

    • user photos
    • user photos
    • user photos
    • user photos
    2.0

    Average stay

    ramkumar j.family with 1 kid

    very small room - booked as a deluxe room fan doesn't cover the room restaurants are expensive for the quality breakfast average

    Travel Month: May 2025

    Room: Deluxe Room with Wifi

    3.0

    Average Stay

    dilipkumar a.couple

    THERE WAS NO FAN IN ONE ROOM, ALSO BED SHEET AND TOWEL WAS NOT CHANGE FOR 2ND DAY STAY.

    Travel Month: May 2025

    Room: Deluxe Room with Wifi|Tripple Bedded Room

    5.0

    Excellent Stay

    ranajit m.family with 2 kids

    Rooms were clean and well maintained food was ok staffs were very nice and helpful.Manager was very nice and helpful person .

    Travel Month: May 2025

    Room: Suite room

    5.0

    Excellent Stay

    prateek s.family with 1 kid

    very good service provided by the staffs,room was very clean, staff was very co operative,price is very affordable,Food was outstanding, everything is ok

    Travel Month: May 2025

    Room: Suite room

    5.0

    Excellent Stay

    srinivas m.couple

    Nice ambiance Good weather and good staff

    Travel Month: May 2025

    Room: Deluxe Room with Wifi

    Lily Guest House | Rooms and Restaurant has replied on Mon May 05 18:27:47 IST 2025

    thank you for choosing Lily guest house

    4.0

    value for Money

    jignesh k.group

    It is value for money. It lacks certain amenities but it is expected so I can say if you are looking for budget hotels, you will not be disappointed..

    Travel Month: Apr 2025 (4-Night Stay)

    Room: Deluxe Room with Wifi|Standard Triple Bed

    5.0

    Excellent Stay

    makemytrip c.family with 1 kid

    Our stay at Lily Guest House was truly heartwarming. The room was cozy and perfect, and the service exceeded our expectations. The reception staff were incredibly attentive, arranging everything we needed in no time. What touched us the most was their kindness in providing warm milk for our child whenever we asked. It felt like home away from home. A heartfelt thank you to the entire team!

    Travel Month: Apr 2025

    Room: Tripple Bedded Room

    Lily Guest House | Rooms and Restaurant has replied on Fri Apr 18 13:56:32 IST 2025

    Thank you for choosing Lily Guest House, and for your heart warming and genuine reviews. God Bless

    5.0

    Excellent Stay

    hemanth c.

    The stay was very good and the guests are treated with great hospitability

    Travel Month: Apr 2025

    Room: Tripple Bedded Room

    Lily Guest House | Rooms and Restaurant has replied on Wed Apr 16 11:16:27 IST 2025

    thank you so much for choosing Lily Guest House and for your kind review, God bless.

    5.0

    wonderful experience

    jeet a.family

    Courteous and attentive staff with neat and clean room. The food tasted awesome. Would definitely book again whenever I’m in Shillong

    Travel Month: Apr 2025

    Room: Standard Triple Bed

    Lily Guest House | Rooms and Restaurant has replied on Tue Apr 15 12:45:44 IST 2025

    thank you for your Ratings and review sir. Hope you enjoyed your stay with us

    5.0

    Excellent Stay

    ritika n.family

    Very well behaved and friendly staffs. Room was big n provided with all the required amenities. Property is 3-4km away from police bazar. Over all the two day stay was comfortable.

    Travel Month: Mar 2025

    Room: Standard Triple Bed

    Lily Guest House | Rooms and Restaurant has replied on Tue Apr 15 12:47:37 IST 2025

    thank you for your Ratings and review sir. Hope you enjoyed your stay with us

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