The property features friendly staff and great food, making for a pleasant environment. While the location is convenient, there are frequent complaints about cleanliness and maintenance issues, including dirty bathrooms and inadequate room facilities. Room service is highlighted positively, but the breakfast menu seems limited and frequently lacks variety. Guests have noted noise disturbances due to its busy road proximity, which can hinder a restful stay. Overall, the service is decent, with room for improvement in several areas.