Property was at a very nice location some 4km from the city center. It is in the middle of a small tea plantation and the views are very nice. Staff (Mr. Johnson) was very supportive. We were two families and were provided the two rooms on the first floor with an open common living area, which was private to these rooms. It was a nice experience sitting in the open area, enjoying the greenery and rain while having food with family. They provide food at the property but have to inform them well. Service needs improvement. They didn't provide towel in one room. When asked for a towel, they said they would provide but didn't. So we had to use the ones we were carrying, which was a bit inconvenient as it was raining heavily and we had to carry the wet ones back.