We booked La Cresta Inn for 5 nights and paid the full amount in advance. What we got in return was beyond disappointing.
To start with, the room entrance was extremely narrow, and the rooms themselves were tiny and suffocating. The layout made it feel like one big hall had been clumsily partitioned into rooms, with a reception desk awkwardly attached on the same floor. It didn’t feel like a hotel .At the reception, there were no staff, no bell, and no way to get anyone’s attention. We had to stand around for 15 minutes hoping someone would show up. Even when they did, the staff seemed disinterested and completely unbothered, as if guests were a distraction from their day. No warm welcome, no help, no communication.
There was no drinking water, no restaurant, and no hospitality of any kind. For a hotel that’s advertised as “great for families” and “value for money,” it was shockingly underwhelming and poorly managed.We couldn’t imagine staying even one night, so we checked out within 2 hours and shifted to a better, more professionally-run hotel.Would not recommend this place to anyone looking for basic comfort, service, or even common courtesy.