I chose this resort because I stayed here with my extended family 4 years ago and the experience was nice.
This time it was the exact opposite. The staff were of bad behavior, we had to carry our luggage all the way to the room, which involves a lot of steps and sloppy surfaces wet because of the rain.
The room was smelly and not clean, bedsheets were dirty and stained, bathroom was dirty and wash basin and closet were stained.
After complaining they changed us to another room which was also very similar and again to another room which was atleast livable to some extent.
The terrible thing is that the staff behavior was still very stubborn and unapologetic, as if we are getting the room for charity.
The breakfast was ok ok, average.
If you are travelling with family, I would strongly suggest you to look for other better places.
Cheers.