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Entire villa featuring a kitchen, caretaker, sit-out area & parking

Review Of Kiara Cottage | 2 BHK Villa

Elk Hill, Ooty | 920 m drive to Lovedale Railway Station

    User Rating & Reviews

    • everyone
    • family
    4.5
    Excellent

    8 Ratings

    excellent
    75%
    very good
    13%
    average
    0%
    poor
    13%
    bad
    0%

    Rating Categories

    • Location4.0
    • Cleanliness4.7
    • Value For Money4.0
    • Facilities4.2
    • Checkin Experience4.3
    • Caretaker3.7
    5.0

    Gem of a place

    bhanu t.loyalty-iconfamily

    The place is awesome and the location is scenic. Mr & mars sawlani have made is even more perfect. They have practically become a family. They made sure everything was available for us.

    Travel Month: May 2023

    Kiara Cottage | 2 BHK Villa has replied on Thu May 18 19:30:30 IST 2023

    Thank you for your great review and glad to know you enjoyed your stay with us. Looking forward to hosting you again

    2.0

    W

    raghavendran r.

    Very worst service when we reach by 9 pm hotel refuse to allot room even we are booking prior and made the full payment. After that we search another resort. Very poor attitude towards the customer. I recommend strongly to everyone don't ever book that hotel. Please refund the full amount on priority

    Travel Month: Mar 2022
    • user photos

    Kiara Cottage | 2 BHK Villa has replied on Mon May 23 17:05:08 IST 2022

    You contacted us at 9. 30 pm which was way beyond the latest check in time of 8pm being a homestay by then the caretaker wasn't available. By your conversation and your review you don't even understand the difference between an homestay and an hotel reflecting your poor understanding and attitude. Still i assured you to cope-rate in helping you get your refund from mm t which you eventually got due to my word. As a matter of fact i have been debited with 5k more than the payment received.

    5.0

    Excellent Stay

    ravi s.

    Property owner was very accommodating and was understanding during my booking process. As i had in complete info abt property on make my-trip

    Travel Month: Nov 2021
    • user photos

    Kiara Cottage | 2 BHK Villa has replied on Tue May 24 14:21:52 IST 2022

    First of all sorry for the late reply as was down in the third wave of covid and only recently opened up our homestay. Thank you for your positive review and hoping to host you again. Regards kamlesh

    5.0

    Home stay at Kiara Cottage Ooty

    suman r.loyalty-iconfamily

    Have an excellent home stay, in a picturesque location. The Cottage owner couple make our stay pleasant and memorable. Offered excellent guidance and also booked visit to an exotic place.

    Travel Month: May 2019 (3-Night Stay)

    Kiara Cottage | 2 BHK Villa has replied on Tue May 24 14:25:22 IST 2022

    Sorry for the late reply since only recently got to know about how to post reply. (to add we all became rip van winkle for 2 years of the pandemic) thank you for the positive response and hoping to host you again in the near future.

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