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Review Of Kasauli Continental Resort0123401234

Dharampur Kasauli Road, Kasauli

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    358 Ratings, 242 Reviews

    excellent
    29%
    very good
    31%
    average
    22%
    poor
    8%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 2
    • 4
    • 1
    • 2
    • 5
    • 4
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness3.9
    • Room3.9
    • Food4.0
    • Hospitality4.0
    • Value For Money3.8
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    Reviews Summary

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    This property boasts spacious rooms with great views, especially from the balconies. Guests appreciate the courteous and helpful staff. The rooftop restaurant garners praise for its ambiance and good food, though some found the menu limited and prices high. However, cleanliness issues and inconsistent service were frequently noted, with some rooms being in less than ideal condition. The location, while peaceful, is about 8 km from Kasauli, which may be a consideration for those wanting to be closer to the main attractions.

    Sort by:

    Positive first
    1.0

    I'll never ever recommend this hotel to anyone stay away from this hotel, h

    venus d.family with 3 kids

    very very horrible experience inthis hotel, very rude and uncooperative staff,dirty rooms with cockroach n mosquitoes and flies,no ventilation,no cleaning,no dustbin bags,no toiletries,very smelly and dirty washrooms,untidy rooms,very very bad experience,

    Travel Month: Jun 2025

    Room: Deluxe with Balcony (Non AC)|Standard Room Without Balcony (Non AC)

    2.0

    Wrist service

    ashish m.business

    The worst service provided by this hotel.Bed sides and room lights and electrical points are not working in the room and no one takes your luggage to your room. The breakfast timings were not communicated at check-in, it was a bad experience at this hotel, and I would never recommend it to anyone. The worst service provided by this hotel. No one takes your luggage to your room. I know breakfast was paid but breakfast timings were not communicated at check-in, and there was no reminder call for breakfast. Electrical lights in the room and bed side lights and electrical points are not working Overall, it was a bad experience at this hotel, and I would never recommend it to anyone.

    Travel Month: Jun 2025

    Room: Standard Room Without Balcony (Non AC)

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    5.0

    Best

    rajesh s.couple

    Property was nice (Clean and Hygienic). Hotel Staff was very polite and respectful. Really liked the food that was served. All in all had an amazing experience.

    Travel Month: May 2025

    Room: Deluxe with Balcony (Non AC)

    4.0

    Good Stay

    akrsh b.family

    Opted Super Deluxe Room here...Good Stay with excellent Hill side view. .. book only deluxe or super deluxe rooms for best hill side view ... Family & kids enviornment is safe

    Travel Month: May 2025

    Room: Super Deluxe with balcony (AC)

    5.0

    Good Hotel

    family with 1 kid

    Spacious room. Courteous staff. View of Roy train . Very good rooftop restaurant with good music and ambience

    Travel Month: Mar 2025

    Room: Deluxe with Balcony (Non AC)

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    2.0

    Not good as per pic in Google & also home service & food quality is not good

    kapil j.family with 2 kids

    Washroom not prepared & also fluse not working Poor service & not resort ,just like a 1000 rs rooms ,not maintained.well well

    Travel Month: Mar 2025

    Room: Standard Room Without Balcony (Non AC)

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    4.0

    Good Stay

    tina m.family

    Hotel is nice food was good too hygiene missing. Staff at the reception was a bit rude at the time of checkin no proper coordination with hotel and inspite of call them twice on the day of traveling n even before that for checking confirmation of booking. Towels were not clean.

    Travel Month: Dec 2024

    Room: Deluxe with Balcony (Non AC)

    3.0

    Food and Amenities were not good

    neetika j.couple

    location of the resort is good. We did not like the food. basic amenities were also missing. Overall it was not worth to stay there

    Travel Month: Dec 2024

    Room: Deluxe with Balcony (Non AC)

    1.0

    Terrible and overratted Stay

    group

    The services shown on the time of booking like pool, games, spa, not a single one available. service of food is very bad. Room is below average , The rate is very high, recommended rate is only 2k. over all not recommended for booking.

    Travel Month: Sep 2024

    Room: Super Deluxe with balcony (AC)

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    5.0

    Good experience

    sunny s.family

    Location, food and staff behavior was good. Rooms neat and clean. Parking space and security was food

    Travel Month: Jun 2024

    Room: Super Deluxe with balcony (AC)

    1.0

    Very bad experience in all

    aditya.group

    Bad services room are in terrible condition leaky faucet sang us a lullaby all night, joined by a band of yowling alley cats. Woke up feeling like we'd wrestled a gremlin.

    Travel Month: Jan 2024

    Room: Standard Room Without Balcony (Non AC)

    3.0

    Worst food quality and arrangements

    babita j.family

    It was a deluxe standard room n a standard room i didn’t like the food n sweet dish it’s too expensive according to the quality! there is no arrangements in the room no carpet no rolls in the bathrooms! this hotel is only one time visit ! no one will visit there again ! i will definitely not!

    Travel Month: Dec 2023

    Room: Standard Room Without Balcony (Non AC)

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    2.0

    Below expectations.

    chandan j.family

    Only 1 thing is good that this property is on the way to kasauli. Other than that i didn't find anything good in the property.

    Travel Month: Dec 2023

    Room: Deluxe with Balcony (Non AC)

    5.0

    Excellent Stay

    anil r.family

    Nice and clean property with friendly staff. Stay of 2 days was comfortable and peaceful. 20 min drive to kasuali market from here.

    Travel Month: Oct 2023

    Room: Standard Room Without Balcony (Non AC)

    1.0

    Terrible Stay

    shiv p.

    Door lock, led tv, not working washroom hot water not available, tap damage. I don't have photo. Hotel food delay. Not good prapration.

    Travel Month: Oct 2023

    Room: Standard Room Without Balcony (Non AC)

    1.0

    Dr c p bhasin

    chandra p.loyalty-iconfamily

    Terrible experience. The room booked was very poor in lighting, like a box. On payment of 1500 extra the another room was alloted. After paying 3200 hundred to mm t and 1500 to manager of the hotel the room was alright but wash room was very dirty and uncomfortable. No water in hand shower of senetary seat. Restaurant sevices wree too slow and basic things like jam was not available. If mm t can't provide a good hotel even after paying 4700 then the mm t must s tip to book the rooms.

    Travel Month: Aug 2023

    Room: Standard Room Without Balcony (Non AC)

    4.0

    Beautiful views

    meenakshi r.family

    Stay in the kasuali resort was good experience. Hospitality was good. Rooms are well kept. Food experience was ok, too spicy food. Good for spice lovers.

    Travel Month: Jun 2023 (3-Night Stay)

    Room: Deluxe with Balcony (Non AC)

    5.0

    Tar-race

    kapil g.loyalty-iconfamily

    Great for night fun with family and friends, good staff and best property in kasauli good experience

    Travel Month: Jun 2023

    Room: Super Deluxe with balcony (AC)

    5.0

    Excellent service

    ankush m.family

    Stayed with family and had amazing hospitality. The good is amazing and the staff is so helpful. The rooms were cleaned and all services alwete taken care of. Highly recommend

    Travel Month: Jun 2023

    Room: Super Deluxe with balcony (AC)

    4.0

    It was good

    simran k.family

    Stay was good. View from balcony side was awesome. Food was also good except their pulao. The pulao were very dry and hard looks like plastic but it should be soft. Hope they the hotel will consider my review for improvement.

    Travel Month: Jun 2023

    Room: Super Deluxe with balcony (AC)

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