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Review Of Hotel Zam Zam Palace

Umerkhadi, Mumbai | 2.9 km drive to Bombay Hospital & Medical Research Centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    50 Ratings, 25 Reviews

    excellent
    24%
    very good
    22%
    average
    24%
    poor
    8%
    bad
    22%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 5
    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 4

    Rating Categories

    • Location3.8
    • Cleanliness3.4
    • Room3.8
    • Value For Money3.3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Friendly and helpful staff are a highlight of the property.
    • Location is convenient with good eateries nearby.
    • AC cooling quality is good and lifts are operational.
    • Rooms are generally clean, but some guests found them small.
    Read more

    Sort by:

    Positive first
    4.0

    Good Stay

    sangita.solo

    It was good a stay friendly staff somehow food availability was average or else everything was good

    Travel Month: Oct 2025

    Room: Standard Single Bed Room

    1.0

    Unsatisfied

    shefins.solo

    Really bad experience would never recommend anyone . Not at all worth the price . No hygiene no property maintenance.

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Standard AC Room

    5.0

    Excellent Stay

    sudhansu p.solo

    wonderfull staff and manager . mujhe koi bhi dikkat nahi huwa..and the hotel was very clean to stay there

    Travel Month: Sep 2025

    Room: Standard AC Room

    5.0

    best of Zamzam place

    shaikh f.family

    The service staff is really hardworking. ac cooling quality is good. lift working properly, The service staff is really hardworking. ac cooling quality is good. lift working properly,

    Travel Month: Jul 2025

    Room: Standard AC Room

    4.0

    Good Stay

    ali r.family

    room was good location was also good nice staff ... nice room evrything was good

    Travel Month: Jul 2025 (5-Night Stay)

    Room: Standard AC Room

    3.0

    Average Stay

    ayaan a.family

    Overall experience was good the staff was helpful but the rooms were small, but the nearby area was really good specially for food

    Travel Month: Feb 2025

    Room: Standard AC Room

    1.0

    Terrible Stay

    shoaib a.

    Lift not working, very small room, no parking nothing provided properly even though they are not accepting for late checkout for hour also

    Travel Month: Feb 2025

    Room: Standard AC Room

    5.0

    ๐Ÿ˜Š๐Ÿ‘๐Ÿ‘๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™

    naads g.family

    all good plus good location staff friendly and cooperative will always recommend to friends and family

    Travel Month: Nov 2024

    Room: Deluxe AC Room

    5.0

    Excellent Stay

    aslam.

    Ok. Ok

    Travel Month: Nov 2024

    Room: Deluxe AC Room

    3.0

    Average Stay

    hussain f.

    3

    Travel Month: Jun 2024

    Room: Standard AC Room

    3.0

    Unfair hotel cost

    ridwan m.business

    Location is very good hotel staff as well friendly and very helpful. Problem is which i found pictures and when i entered in hotel itโ€™s totally different. I think we paid more for this hotel.

    Travel Month: Feb 2024

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    suman m.loyalty-iconbusiness

    Not at all a good place to stay, rooms are not hygiene, no better resturant to have food. Qulatiy of towel, bed sheet and blanket was very poor.

    Travel Month: Jan 2024

    Room: Standard AC Room

    1.0

    Terrible Stay

    ashpaq a.family

    Booked 3 rooms given only 2 later after requesting provided late, and rooms are not so clean as shown in pictures

    Travel Month: Oct 2023

    Room: Standard AC Room

    3.0

    Not comfortable room

    rameshwar p.group

    The room is very small, enterence also critical due to traffic & parking. But the one thing is too good that receptionist & staff are so polite & cooperative

    Travel Month: May 2023

    Room: Standard AC Room

    1.0

    Amenities not good

    abdul g.business

    Very difficult to stay at zam zam

    Travel Month: Mar 2023

    Room: Standard AC Room

    • user photos
    • user photos
    • user photos
    3.0

    Kaam chalaau

    tasneem h.family

    Its not very good hotel. Its ok to stay one or two days

    Travel Month: Feb 2023

    Room: Standard AC Room

    3.0

    Average Stay

    jyoti d.

    Room size was a bit small but ok. Location was good with good eateries near by. Checkin and checkout was smooth. Main con was the water supply in the bathroom was very slow, that is tap speed was very slow, that didn't got resolved even after complainining

    Travel Month: Dec 2022

    Room: Standard Non AC Room

    4.0

    Zamzam

    mushtaq d.solo

    Location is very convenient. . Room reasonably clean. Staff very helpful

    Travel Month: Oct 2022

    Room: Standard AC Room

    2.0

    Location

    hussain b.family

    Situated in a good location, very good

    Travel Month: Oct 2022

    Room: Standard AC Room

    4.0

    Good Hotel and staffs

    sunil b.group

    Hotel is good Owner I guess and all the staffs were friendly Room was little small not as big as expected.

    Travel Month: Feb 2020

    Room: Deluxe Triple Room

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