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Review Of Hotel White Gate Residency
Pulinchuvadu, Vaikom | 2.1 km drive to Vembanad Lake
User Rating & Reviews
- everyone
- couple
- family
- group
- solo
- business
Very Good
99 Ratings, 38 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 4
- 4
- 5
- 1
- 5
- 4
- 4
- 3
- 4
Reviews Summary
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This property boasts a fantastic location near Vaikom Mahadeva temple and Kumarakom, making it a great spot for exploring. Guests appreciate the spacious, clean rooms and friendly staff who provide excellent service. The ambiance is relaxing, with ample parking available. While the food variety has faced some criticism and can be on the pricier side, many enjoy the quality. Overall, the hospitality and well-maintained facilities make for a memorable experience!
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Positive first
4.0
a fine day in vaikom
vishnu a.group
Present stay and staff where so Friendly . The rooms whre so clean
Room: Executive AC Room
Hotel White Gate Residency has replied on Sun Sep 14 13:03:10 IST 2025
Dear Vishnu Ajay Thank you so much for your kind words! We are so glad to hear that you enjoyed your stay with us and that you found the rooms clean and the staff friendly. We hope to welcome you back again soon! Regards Team White Gate
5.0
it
sujeet j.solo
It was just planned daily airport and being this white getting. I'm really so good and so cool hospitality being an north Indian. I never felt that I am not in the north India. Good food good hospitality from Kerala total in total very good experience and recommend anyone to go and stay there, enjoy healthcare and Mahadeva Temple.
Room: Executive AC Room
Hotel White Gate Residency
Dear Sujeet Jha Thank you so much for your wonderful feedback. We are delighted to know that you felt truly at home with us and enjoyed our hospitality, food, and overall experience. It gives us great joy to hear that our team could make your stay comfortable and memorable, and that you could also enjoy the nearby Mahadeva Temple and local atmosphere. Your kind words and recommendation mean a lot to us, and we look forward to welcoming you again for another pleasant stay at Hotel White Gate Residency. Warm regards, Hotel White Gate Residency
1.0
very disappointing experience
saneesh k.business
I recently stayed at this hotel and had a disappointing experience. The air conditioning in my room was not working. Even after complaining to the staff, the issue was not rectified during my stay, which made it very uncomfortable. The hotel itself feels quite old and lacks proper maintenance. Overall, I did not have a pleasant stay and would not recommend this place unless improvements are made.
Room: Executive AC Room
Hotel White Gate Residency has replied on Tue Sep 09 12:00:07 IST 2025
Dear Saneesh Thank you for sharing your feedback. We sincerely regret the inconvenience you experienced during your stay, especially with the air conditioning and maintenance issues. This is not the standard of service we aim to provide, and we truly apologize for the discomfort caused. Your comments have been shared with our team, and immediate steps are being taken to improve both maintenance and guest support. We value your input as it helps us serve our guests better, and we hope you will give us another opportunity to provide you with a more comfortable and pleasant stay in the future. Warm regards, Hotel White Gate Residency
5.0
excellent and comfortable
roy j.business
Clean and hygienic room. Location is great. Staff are very cooperative. Quality of food is very good.
Room: Executive AC Room
Hotel White Gate Residency has replied on Sun Aug 17 11:37:24 IST 2025
Dear Roy John, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the clean and hygienic rooms, convenient location, cooperative staff, and quality food. Your kind words encourage us to continue delivering the best experience to our guests. We look forward to welcoming you again soon. Warm regards, Hotel White Gate Residency
4.0
Good Stay
amal r.family with 1 kid
Thanks a lot for the support
Room: Executive AC Room
Hotel White Gate Residency has replied on Mon Aug 11 09:57:06 IST 2025
Dear Amal R Thank you so much for your kind words and support. We truly appreciate your feedback and look forward to welcoming you again for another pleasant stay. Warm regards, Team White Gate
1.0
Terrible Stay
athul k.family
Some toothpaste and accessories in the bathroom it was other customer used the hotel’s are not disposed it. Why they are not replacing that everyone paying the same amount why they do like this. Very bad experience at there.
Room: Executive AC Room
Hotel White Gate Residency has replied on Sun Aug 10 11:48:11 IST 2025
Dera Athul Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you faced regarding the bathroom amenities. This does not reflect our usual standards of cleanliness and preparation. Your concerns have been shared with our housekeeping team to ensure such oversights do not occur in the future. We truly value all our guests and believe everyone deserves the same level of comfort and care. We regret that your experience fell short of expectations and hope you will allow us the opportunity to provide you with a much better stay next time. Warm regards, Gm-Operations Hotel White Gate Residency
3.0
Average Stay
sonu.
"Thanks for the feedback opportunity! I'd be happy to share my review. My stay was great, the location was perfect, and the food was delicious. The facilities were top-notch too. Looking forward to earning that discount Thanks again, MakeMyTrip team!"
Room: Executive AC Room
Hotel White Gate Residency
Dear Sonu Xavier Thank you so much for your kind words and thoughtful feedback! We're delighted to hear that you enjoyed your stay, loved the location, and appreciated our food and facilities. Your satisfaction means a lot to us. We truly look forward to welcoming you back soon—and yes, hoping you enjoy that well-deserved discount too! 😊 Warm regards, Team White Gate Residency
5.0
Excellent Stay
bhaskaran n.couple
The hotel is located about 1km away from the famous Vaikom Mahadeva Temple. The rooms are very clean and large enough. Since there are less number of clients, buffet breakfast was not available. However, the South Indian breakfast was super tasty and well prepared. All the staff are friendly and very accommodating. Will definitely return to this hotel if we have to visit Vaikkom again.
Room: Executive AC Room
Hotel White Gate Residency has replied on Sun Jul 13 11:41:45 IST 2025
Dear Bhaskaran Nair, Thank you so much for your wonderful feedback! We’re delighted to hear that you appreciated our convenient location near the Vaikom Mahadeva Temple and found the rooms spacious and well-maintained. It’s also heartening to know that you enjoyed our freshly prepared South Indian breakfast despite the limited occupancy, and that our staffs made you feel welcomed and comfortable throughout your stay. Your kind words truly motivate our team, and we’re thrilled to know you would choose to stay with us again. We look forward to welcoming you back on your next visit to Vaikom! Warm regards, Team White Gate Residency Team, Vaikom
4.0
Good Stay
karthic g.business
Location is good, the room is quite ok in size, the facilities in room are also good. The food is tasty and not very expensive. The staffs are very friendly and well mannered.
Room: Executive AC Room
Hotel White Gate Residency
Dear Karthic G Krishna Thank you so much for sharing your feedback! We’re glad to hear that you found our location convenient, the room comfortable, and the in-room facilities up to your expectations. It's also wonderful to know that you enjoyed our food offerings and found them reasonably priced. Your kind words about our staff’s friendliness and behavior truly mean a lot to us—we’ll be sure to pass on your appreciation to the team. We look forward to welcoming you back soon for another pleasant stay! Warm regards, Management White Gate Residency, Vaikom
2.0
Poor Stay
david s.
business
businessAC is Not worked, changed another Room and there also AC performance is poor. also Room Number 601 there is no space to Bath... and Breakfast is Too Costly Eg: For Buffet breakfast they said 350/- On the other end they said on the next day there is no buffet breakfast today...it seems Assorted Breakfast...they demanded 460rs for Set Dosa and cut Fruits. Juice is separate have to pay 460+ 135 overall not good With management
Room: Executive AC Room
Hotel White Gate Residency
Dear David Simeon Thank you for taking the time to share your feedback. We sincerely regret to hear about the inconvenience you experienced during your stay. We apologize for the issue with the air conditioning in your initial room and are sorry to hear the performance was not up to your expectations in the second room as well. Our maintenance team has been notified and is addressing the matter promptly. Regarding Room 601, we understand your concern about the bathroom space, and we will look into how we can improve guest comfort in that room. We also regret any confusion regarding the breakfast options and pricing. On certain days, due to operational reasons, we offer an à la carte breakfast instead of the buffet, and we understand how this could have been unclear. We are currently working with our team to ensure pricing and offerings are communicated transparently and consistently. Your feedback is valuable to us, and we take it seriously as we strive to improve our services and guest experience. We hope you’ll consider giving us another opportunity in the future to serve you better. Warm regards, Team White Gate
4.0
Hotel experience
captanil k.family
The recption staffs were good. Restaurant staff on 24 january were good. We asked for vegetarian lunch. They did not offer even a second helping. The stsff during dinner time on 24 were excellent. Very nice. Breakfast on 25 jan was awful.
Room: Executive AC Room
Hotel White Gate Residency has replied on Mon Jun 30 20:07:27 IST 2025
Dear Capt. Anil Kumar, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you had a pleasant experience with our reception team and that the restaurant staff during dinner on the 24th made a positive impression. Your kind words will be shared with them and are truly appreciated. We’re sorry to learn that your vegetarian lunch did not meet expectations and that the service fell short in this instance. Please accept our sincere apologies. We have shared your feedback with our food and beverage team to ensure improvements are made and that all guests receive the attentive and thoughtful service we strive to provide. Your feedback is important to us, and we thank you for helping us improve. We do hope to have the pleasure of welcoming you back for a more seamless and enjoyable experience. Warm regards, Team White Gate
4.0
Premium rooms with affordable rates.
arun k.couple
Location is great. Good amenities and services also. Spaces rooms and good ambience except wash rooms. Wash rooms are not spacious.
Room: Executive AC Room
Hotel White Gate Residency has replied on Sun Jan 05 12:02:38 IST 2025
DEAR ARUN KUMAR Thank you for your feedback! We're glad to hear that you enjoyed the location, amenities, and the spacious rooms with a good ambiance. We appreciate your suggestion about the washrooms and will definitely look into ways to improve the space there. Your input is valuable, and we hope to welcome you again soon!
4.0
Good Stay
saji g.
Overall it was goos experience. Room is big, clean and neat
Room: Executive AC Room
Hotel White Gate Residency has replied on Sun Jan 05 12:03:59 IST 2025
DEAR SAJI G Thank you for your positive feedback! We're thrilled to hear that you had a good experience and found the room spacious, clean, and neat. We hope to have the pleasure of hosting you again in the future!
4.0
Good Stay
nandakishore r.
This hotel was very good in terms of room, hospitality, people attitude etc. Vdefinitely we recommend this hotel for stay at vaikom. The problem is only with respect to the f&b. Orders to room took very much time. Even the morning breakfast is minimal and a la carte. However we enjoyed our stay there.
Room: Executive AC Room
Hotel White Gate Residency has replied on Mon Dec 23 10:46:51 IST 2024
Dear Nandakishore Raman Thank you for your feedback! We’re glad to hear that you had a pleasant stay and appreciated the room, hospitality, and the attitude of our staff. We sincerely apologize for the delays in room service and the limited breakfast options. Your comments are valuable, and we will work on improving these aspects to enhance the experience for future guests. We hope to welcome you back soon and provide an even better stay next time!
5.0
Excellent Stay
jagdish n.
It was quite place with all amenities required for the purpose of travel. Close to the town and being on highway you can reach out to the destination required
Room: Executive AC Room
Hotel White Gate Residency has replied on Mon Dec 23 10:48:44 IST 2024
Dear Jagdish Thank you for your feedback! We’re happy to hear that you found the location convenient and that the amenities met your travel needs. Being close to the town and situated on the highway definitely makes it easier to access various destinations. We hope to welcome you again in the future!
1.0
Very bad
narender b.family
Very much bad services. Food is bad cleanliness wise is also bad. Staff also not good terrible hotel to stay.
Room: Executive Room
3.0
Bad experience
g u.family
1. The room was not cleaned and the floors were dirty 2. The promised 24x7 hot water but there was no hot water at 6 am in the morning 3. The a/c vent was not working and finally they put paper ball to make the vent stay. 4. The towels in the bathroom were very dirty with stains
Room: Executive Room
2.0
Not worth the price
cheerath s.couple
coupleNo bath curtain and thus flood the entire bathroom when you take bath. After that your feet get wet if you want to used commode or wash basin. Will never stay their again.
Room: Executive Room
3.0
Great location, good service, needs improvement on cleanliness
amit g.couple
coupleRoom was not convenient, bedsheets & towel were dirty, they changed it when we pointed out. Mattress was hard(if you have back issues. Ac was ok. Food in hotel restaurant was good, but limited menu. Staff was helpful & welcoming. Sufficient parking but in open available.
Room: Executive Room
5.0
everything was great
aditya k.couple
ambience food stay were excellent
Room: Executive Room
