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Grant Road, Mumbai | 10 minutes walk to Mumbai Chowpatty Beach
271 Ratings, 149 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the spacious and clean rooms, with friendly and helpful staff. The location is convenient, close to attractions and eateries. However, many noted issues with cleanliness, particularly related to shared bathrooms and external conditions. There are concerns about the surrounding area and a lack of food options nearby, which could impact the overall experience.
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Terrible Stay
Hotel not properly Clean as well not maintained the hygiene around the hotel. Mosquito are there and not feeling good vibes around the Hotel. Also, not getting veg Food near by location which is make the situation very worst for us.
Room: AC Quadruple Room Non attached bathroom
Hotel Tourister has replied on Thu Aug 28 12:24:19 IST 2025
Greetings from Hotel Tourister ! Dear Guest, Thank you for sharing your concerns. We're deeply sorry to hear that the hotel's cleanliness and hygiene didn't meet your standards, and that you encountered mosquitoes. We apologize for the discomfort. We'll take immediate action to improve our cleaning and maintenance protocols. Regarding the food options, we'll look into providing better recommendations for nearby vegetarian options. Your feedback is valuable, and we hope to serve you better in the future. Regards, Ashlesha.
Good sta
the room was quite spacious and the staff was very sweet and helpful they even provided with extra blankets free of cost and the location is also good as there is a hotel also nearby so you can order from there as well they deliver food to your hotel room. so overall it's a good deal.
Room: Family room with attached bathroom
Hotel Tourister has replied on Sat Aug 23 21:24:46 IST 2025
Greetings from Hotel Tourister! Dear Guest, Thank you so much for your kind words! We're delighted to hear that you enjoyed the spacious room, our friendly staff, and the convenient location. We appreciate your appreciation for the extra blankets and the nearby food delivery option. We're glad you found your stay a good deal. We look forward to welcoming you back! Regards, Ashlesha.
excellent stay
it was great stay , staff was cooperative , reasonable and helped us keep our luggage even after checkpu it was great stay , staff was cooperative , reasonable and helped us keep our luggage even after checkout
Room: AC Quadruple Room Non attached bathroom
Hotel Tourister has replied on Mon Aug 18 18:40:02 IST 2025
Greetings from Hotel Tourister, Dear Guest, Thank you for your wonderful review! We're delighted to hear that you had a great stay with us and appreciated our cooperative staff. The extra effort they put in to store your luggage after checkout is especially appreciated. We're glad you found your stay with us reasonable and enjoyable. We look forward to welcoming you again soon! Regards, Ashlesha.
Excellent Stay
Room was very spacious and the staff was also polite. They offered us extra blankets free of cost and were very helpful there is a restaurant nearby ashoka veg so you can get food also from there they deliver it directly at the hotel so my experience was great with them.
Room: Family room with attached bathroom
Hotel Tourister has replied on Mon Aug 18 18:42:09 IST 2025
Greetings from Hotel Tourister, Dear Guest, Thank you for sharing your wonderful experience with us! We're thrilled to hear that our spacious rooms and polite staff made your stay special. The extra touches, like providing blankets at no extra cost, are appreciated. We're also glad you benefited from the nearby Ashoka Veg restaurant's delivery service. Your kind words mean a lot to us, and we look forward to serving you again soon! Regards, Ashlesha.
Terrible Stay
The hotel as mentioned and in real are complete opposite. It was horrible from outside. Old, broken and very miserable.
Room: AC Quadruple Room Non attached bathroom
Hotel Tourister has replied on Thu Aug 07 22:21:17 IST 2025
Greetings from Hotel Tourister! Dear Guest, We're sorry to hear that our hotel didn't meet your expectations. We'll take your feedback seriously and look into renovating and improving our exterior and overall appearance. We apologize for any inconvenience or disappointment caused. Your input is valuable, and we'll work to bridge the gap between our promise and reality. Regards, Ashlesha.
Poor Stay
I stayed one night only, in the morning not getting water directly, I had to wait for a few minutes after entering the toilet. Over all I am not getting a fair mom I stayed one night only, in the morning not getting water directly, I had to wait for a few minutes after entering the toilet. Over all I am not getting a fair moment
Room: AC Quadruple Room Non attached bathroom
Hotel Tourister has replied on Tue Aug 05 22:45:58 IST 2025
Greetings from Hotel Tourister! Dear Guest, Sorry to hear about the water issue in the morning and the wait time. We'll look into this and work on improving our plumbing and water supply system. We apologize for not meeting your expectations and appreciate your feedback. We'll strive to provide a better experience for our guests. Regards, Ashlesha.
Terrible Stay
lots of bedbugs on both beds and no solution provides by staff as there was no room left
Room: AC Quadruple Room Non attached bathroom
Hotel Tourister has replied on Tue Aug 05 22:47:07 IST 2025
Greetings from Hotel Tourister! Dear Guest, We're deeply sorry to hear about the bedbugs in your room. We'll take immediate action to address the issue, including thorough cleaning and pest control measures. We'll also work on improving our room allocation process to ensure that guests with issues are provided with suitable alternative accommodations. Thank you for bringing this to our attention. Regards, Ashlesha.
😊 good stay in mumbai................ staff members too good communication
Beutiful interior design, good communication for a staff, I love in mumbai stay in hotel tourist
Room: Deluxe room with Attached bathroom
Hotel Tourister has replied on Sun Aug 03 21:23:38 IST 2025
Greetings from Hotel Tourister! Dear Guest, Thank you for your lovely review! We're delighted you appreciated our interior design and our staff's communication. We're glad you enjoyed your stay in Mumbai with us and look forward to welcoming you again! Regards, Ashlesha.
not good
there are bed bug find in bed on first stay night at hotel , and photos shown in at booking time as well not same , and chairs are not available in room. ROOM IS VERY SMALL AS PER REQUIRED FOR 4 PERSON..... not so good
Room: Deluxe room with Attached bathroom
Hotel Tourister
Greetings from Hotel Tourister! Dear Guest, We're deeply sorry to hear about the bed bugs, discrepancies in room photos, and issues with chair availability and room size. We'll thoroughly investigate and take necessary actions to rectify these issues. Your comfort and satisfaction are our top priority. We'll work on improving. Regards, Ashlesha.
Terrible Stay
There were bed bugs in the bed also raised the complaint to the hotel management as well as the make my trip executive they assured they will give me another room but still the same room was alloted making the night terrible
Room: AC Quadruple Room Non attached bathroom
Hotel Tourister has replied on Tue Aug 05 22:48:34 IST 2025
Greetings from Hotel Tourister! Dear Guest, We're extremely sorry to hear about the bed bugs in your room and the disappointment that followed despite your complaint and assurance of a room change. We'll thoroughly investigate this failure and take immediate action to rectify our room allocation process and pest control measures. Please accept our sincerest apologies for the terrible night you had. We'll work on regaining your trust. Regards, Ashlesha.
Terrible Stay
Worst place ever. It’s past 2 AM and I’m still awake killing bedbugs. The cleanliness is horrible, the location is terrible, and the entry to the hotel is pathetic. A complete waste of money — not worth even a single rupee.
Room: Family room with attached bathroom
Hotel Tourister has replied on Tue Aug 19 21:10:06 IST 2025
Greetings from Hotel Tourister! Dear Guest,We're deeply sorry for the horrific experience at our hotel. Bedbugs and poor cleanliness are unacceptable. We'll take immediate action to rectify these issues, including thorough pest control and enhanced cleaning protocols. We apologize for the location and entry issues as well. Your feedback is crucial in helping us improve.Regards,Ashlesha.
Average Stay
Done
Room: Family room with attached bathroom
Hotel Tourister has replied on Tue Jul 15 16:04:07 IST 2025
Dear Guest, Thank you for choosing our hotel and taking the time to share your feedback. We appreciate your review and look forward to serving you again in the future! Regards, Ashlesha.
Hotel is very goo
This Hotel property is very and the staff is also good.. All the services are available and excellent. I really have a good experience in this Hotel
Room: AC Quadruple Room Non attached bathroom
Hotel Tourister has replied on Mon Jun 23 20:45:33 IST 2025
Greetings from Hotel Tourister! Dear Guest, thank you for your kind words. We're glad you found our rooms and staff to your satisfaction and appreciated the affordability. Looking forward to hosting you again!
Good Stay
We were there for one night only. The room was nice and quite spacious. can order wide variety of food from room. Staffs there are very polite and helpful. There was 2 double bed 1 single bed. 5 adult person can easily stay. Only problem was bathroom was not attached, it was outside the room. The hotel is on 2nd floor there is no lift. But during checkout hotel staff helped us to carry luggage to the taxi.
Room: AC Quadruple Room Non attached bathroom
Hotel Tourister has replied on Fri May 30 18:56:15 IST 2025
Greetings from Hotel Tourister! Dear Guest, thank you for your kind words. We're glad you found our rooms and staff to your satisfaction and appreciated the affordability. Looking forward to hosting you again!
Good Stay
Common washroom toilet for all the rooms is something that we did not like.. Though the staff was friendly and helpful, it was still something that we were upset about..
Room: AC Quadruple Room Non attached bathroom
Hotel Tourister has replied on Sat May 10 13:10:26 IST 2025
Greetings from Hotel Tourister! Dear Ashish , thank you for your kind words. We're glad you found our rooms and staff to your satisfaction and appreciated the affordability. Looking forward to hosting you again!
Average Stay
Hotel is good but the owner is not as much as good and also I don't like the outside bathroom it is very difficult to adjust their bur room is above average 😕
Room: AC Quadruple Room Non attached bathroom
Hotel Tourister has replied on Sat Apr 19 14:17:27 IST 2025
Greetings from Hotel Tourister! Dear Guest, we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
Excellent Stay
Location of tourister hotel was Perfect within 5 minutes of walking distance from Railway station, The ambiance was good, Posh & clean Precisely as shown in Photos uploaded by hotel owner with all Facilities like Ac, Hot water for shower & the staff was also polite, friendly & very co-operative Was overall Excellent Experience 🙂👍
Room: AC Quadruple Room Non attached bathroom
Hotel Tourister has replied on Sun Apr 06 13:28:10 IST 2025
Greetings from Hotel Tourister! Dear Satyasen Khedekar, thank you for your kind words. We're glad you found our rooms and staff to your satisfaction and appreciated the affordability. Looking forward to hosting you again!
Good Stay
Room was nice and in good condition it has ac and hot water staff was also nice
Room: AC Quadruple Room Non attached bathroom
Hotel Tourister has replied on Thu Apr 03 20:09:33 IST 2025
Greetings from Hotel Tourister! Dear Guest, thank you for your kind words. We're glad you found our rooms and staff to your satisfaction and appreciated the affordability. Looking forward to hosting you again!
worst place i hv ever seen
World’s worst hotel sorry its not a hotel its a just garbage room. I just look this disgusting place and book other hotel . No one can even breathe their. And charge for this ridiculous place on booking and we didn’t stay their and have to book other hotel.
Room: AC Quadruple Room Non attached bathroom
Hotel Tourister has replied on Tue Mar 04 15:08:47 IST 2025
Greetings from Hotel Tourister! Dear Manish , we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
Good Stay
Very good to stay but attached bathrooms not in quad room and not have left but room service is good
Room: AC Quadruple Room Non attached bathroom
Hotel Tourister has replied on Sat Feb 01 22:00:10 IST 2025
Greetings from Hotel Tourister! Dear Shivam Padhye, thank you for your feedback. We're glad you had a good stay with us. However, we regret to hear that the attached bathrooms were not available in the quad room and that there was no lift access. We're happy to know that our room service met your expectations. We hope to have the opportunity to serve you better on your next visit.
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