Review Of Hotel The Emporio Grand Near Vaishali Metro Station

the rooms were stinking and bathroom was stinking too. there was no one to bring the luggage from the room at the time of check out. the breakfast served was only aloo paratha which were old. my advise is not to order food and infact don't stay there. would have given rating in negative but could not do so because the rating starts from 1

1)Hotel has high volume of check in/out , but Management seems to hv a policy of changing Linen at fixed interval and not on guest in/out basis. It was dirty and used. 2) Geyser was not functional , had to req hot wtr bucket.3)FYI there is no refrigerator in room so pls amend amenities section. 4) Pls define the meaning of Toiletries so that travellers are aware - only hand soap and bathing liq provided. 1)The Emporio Grand management seems to hv a policy of changing linen at fixed interval ( like weekly or 10 days) and not with the change of guest . The linen was definitely used and pillow covers were smelly. 2) Geyser was not working, had to req for hot water in bucket. 3) Rooms do not hv a refrigerator - pls ammend the amnenties section. 4)pls define Toiletries- only hand wash and bathing liq is provided.

amenities & services was very poor. Quality of room is poor. behaviour of staff also not acceptable.

room was not available when we reached at 11:30 PM. they asked us to wait and arranged the room somehow. how was the room not available when we had a full day booking, we don't understand. Also the room was not fully clean.

very good service. iam very happy. next time choosing same hotel. ....................................

I had a wonderful experience staying at The Emporio Grand. The hotel offers an excellent blend of comfort, cleanliness, and warm hospitality. The room was spotless, spacious, and well-equipped with all modern amenities. The staff were extremely courteous and attentive, always ready to help with a smile....!!

Cleanliness and quality of the rooms could be improved. Location is convenient as metro station is nearby.

Property was neat and clean . And hotel staff's behaviour was so nice and they r vry professional , service was good👍👍

Superior Rooms are pathetic . Location is good . Food tastes good .

Property & rooms is good, location is good,but services is average specially fooding

nothing was good..actually this hotel is not suitable for business class person. wall was dirty, washroom was smelly.. mosquitos didn't allow to sleep. this is the story of the premiere room ..cannot explain about delux room. it was a horrible stay. no serviceat all. burst hotel

Upon arrival, I was expecting the high standards and facilities as advertised on your website, but unfortunately, I was greatly disappointed. The following issues were encountered during my stay: No Mini Bar: Despite the listing on your website stating that a mini bar would be available in the room, there was none present. Unhygienic Conditions: The room was not cleaned properly. There were visible stains on the floors and the furniture. Dirty Washroom: The washroom was not up to standard. The cleanliness was questionable, and there were marks and stains on the walls and tiles. Dirty Bucket: The bucket provided in the washroom was visibly dirty, which is highly disappointing. No Kettle for Tea/Coffee: I was surprised to find there was no kettle provided for tea or coffee, even though your website mentioned such a facility would be available. I chose your hotel based on the positive reviews and the facilities listed, but the reality did not match what was promised. I kindly request that you address these issues and take appropriate action to ensure that future guests do not encounter the same problems. I would appreciate a response regarding how this matter will be handled and any compensation or corrective measures you may offer for the inconvenience caused. Thank you for your attention to this matter. I look forward to your prompt response.

Thank you

The Grand Imperial Vaishali on Harshvardhan Marg, Sector 4, is a wonderful blend of elegance and comfort. With spacious rooms, warm hospitality, and excellent service, it creates a memorable and delightful stay experience.

The room were not clean and conditions just ok ok.

Room service of the hotel is extremely bad. Geyser was not working since very first day of my staying . I have asked the management repeatedly to repair the geyser, but they didn't respond my request till last day. They cleaned the room only once during my stay. Inspite of several request ,bedsheet, towel were not changed. Truly very unpleasant experience.

They claim they have premium rooms but its not completely correct. There is seepage on walls. There was no floor mats in the bathroom & the cleaning & maintaince was horrible. There was dust & bathrooms where not clean.

I had booked this property earlier in June and recently booked it again, but this time the experience has been extremely disappointing. Despite booking a superior room, I was given a very basic one. The pillow covers and bedsheets provided were dirty, which is unacceptable for any guest. What shocked me the most was when I asked for just a spoon, and the staff said I would have to pay extra charges for it. This kind of service is highly unprofessional and has left me with a very bad experience.

not a good experience honestly terrible service provided, not even the rooms were cleaned properly just pathetic

I would like to mention here that the room was not in good condition as well as there was a water stain over the wall and no finishing in the washroom its just cemented . Of course, the wallpaper also shows completely scratched and removed from the wall, so the vibe was not in this particular room. As we request to the receptionist to change this they said no room was available. It not like as per pic. And hotel room phone was also not working.