The property has a mix of reviews highlighting its location and friendly staff, appreciated by some guests. However, the downside includes poorly maintained rooms with cleanliness issues, broken amenities, and inadequate services, leading to dissatisfaction among many guests. Problems with hot water, room service, and pest control were commonly noted. While some found food acceptable, others criticized both quality and variety. Overall, it's seen as overpriced for the experience offered, and the facilities do not meet expectations.