Green Palms Hotel, Pacific Mall

My stay was pleasant, and I found the room to be spacious and comfortable. As someone who also works in the hospitality industry, I would like to offer a small suggestion for the Front Office team. A warm, cheerful attitude and genuine greetings go a long way in creating a positive first impression. Engaging with guests in a friendly and welcoming manner can significantly enhance their experience. I believe some additional training in guest communication and service would be beneficial, especially for the Front Desk team, as they are the first point of contact and set the tone for the entire stay.

The Green Palms Hotel, Pacific Mall location is good, facilities are good, food is good. No issues with services as well. All in all I would say everything is excellent. The only issue travellers face is car pick up and drop. Even if a car comes to drop you they charge you Rs 60 for entry. This becomes very difficult when a cab comes to pick you. Either they can’t find the location ( because Green Palms Hotel, Pacific Mall entry and mall entry is same) and then the cabs are also charged 60 Rs for entry. The Green Palms Hotel, Pacific Mall management is requested to find a solution for this.

I had a wonderful stay at the property booked via MakeMyTrip. The location was perfect—easily accessible and close to major attractions. The rooms were clean and well-maintained, and the staff was courteous and helpful. I especially enjoyed the food—delicious and hygienically prepared. Overall, a comfortable and pleasant experience. Would definitely recommend it to others!

Had a great stay at Green Palms Hotel, Pacific Mall. The location was peaceful and well-connected. Rooms were clean and spacious, with all basic amenities. The food was tasty and freshly prepared. Staff was polite and helpful throughout. A comfortable and pleasant experience overall. Would definitely recommend!

Good stay. clean room and courteous staff, overall experience was nice. location was on point where metro station is just around the corne Good stay. clean room and courteous staff, overall experience was nice. location was on point where metro station is just around the corner

Property is really good great rooms good hospitality and food is also awesome but Green Palms Hotel, Pacific Mall is behind pacific mall which is hard to locate that’s the only problem with some construction going on nearby otherwise everything was pretty great !!

It's excellent Green Palms Hotel, Pacific Mall, they offer their best amenities, they always available on first call. And it's food taste is also excellent, full hygeine, supporting staff. I'll visit again.

Very nice stay food is excellent grt hospitality

Very excellent experience and very nice Green Palms Hotel, Pacific Mall and staff and very delicious food and allover my experience are great

Hotel room ambience is good Room service was excellent Room was well maintained At reception Formalities completed immediately no waiting time

good ambience good location overall very good services ll. just behind ambience Mall with lot of shopping and food options they need to have better fragrance options in balconies that can cover rooms, like AromaShop fragrance machine AS-OV-10

Excellent experience and good Green Palms Hotel, Pacific Mall staff food as well , peace full Green Palms Hotel, Pacific Mall , good parking space as well

Excellent

Food was amazing and amenities & services were good and budget friendly and all transportation available in nearby vicinity

This is very good Green Palms Hotel, Pacific Mall , staff are very polite and helpfull. Location was excellent and it's behind the pacific mall , opposite site of Anand Vihar Railway station. Breakfast is supper excellent.