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You are booking hotel for more than 30 days
Vasundhara, Ghaziabad | 8.5 km drive to Hindon Airport, Ghaziabad.
63 Ratings, 28 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property is a solid pick for budget travelers, offering clean and spacious rooms, friendly staff, and a great location for sightseeing. Guests appreciated the efficient service and overall value for money. However, some reviews pointed out that breakfast options are quite limited, and the property needs better upkeep in certain areas, with dusty rooms reported. Overall, visitors found it cozy and suitable for short stays.
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Terrible Stay
Ac was not working properly Bedsheet was very dirty Towel was very dirty Room was smelling very bad Food was tasteless Untrained staff No door bell
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Mon Sep 22 15:15:28 IST 2025
We sincerely apologize for the inconvenience you faced during your stay. We regret that the room conditions, food, and service did not meet your expectations. Your feedback has been shared with the hotel management, and immediate corrective measures have been taken to improve room hygiene, staff training, and overall guest experience.
Excellent Stay
Excellent 👌 location
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Wed Sep 17 21:46:30 IST 2025
Thank you for your kind feedback. We’re delighted to know you liked the excellent location of our hotel. Your appreciation means a lot to us, and we look forward to welcoming you again soon for another comfortable stay with FabHotels.
My Review
Kindly work on giving toiletories to guests Atleast 2 clean towels and remote for the AC. Else it was good
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Mon Aug 11 16:54:38 IST 2025
Dear Guest, thank you for sharing your feedback. We’re glad you enjoyed your stay overall and have noted your suggestions regarding toiletries, towels, and AC remote for future improvement.
not worth the money
The room service was terrible. The complete breakfast came in 1 hour and that with cold tea. The washroom was not clean and taps were sticky
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Thu Aug 07 11:18:25 IST 2025
We sincerely apologize for the inconvenience faced during your stay. We understand how delayed service and hygiene issues can impact your experience. Your feedback regarding the breakfast delay, cold tea, and washroom cleanliness has been shared with the concerned team to ensure prompt corrective action. The issue has now been resolved.
Terrible Stay
very poar service. no cleaning. lift not working.very bed biehvehare .not help for service.l,.........
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Thu Jun 05 12:51:42 IST 2025
We sincerely apologize for the poor service, lack of cleaning, lift issues, and rude behavior you experienced. This is not acceptable and your feedback has been shared with the concerned team for immediate corrective action. The issues mentioned have now been resolved.
Detailed Worst Experience
Worst Experience. Staff are very Rude and they did not allow visitors and ask extra money equal to the original value for extra person stay. My Booking is for the with breakfast and I asked them to bring me the breakfast at 8.30 but they told me that chef are going to the washroom and came after 10:00 am so I don't get the breakfast because my office timing is not as per the Hotel staff. Rooms are also very dirty you can choose to stay between 500- 800 RS room in this room but they charged that's so high for that type of room. Showers have no pressure you have to compromise in bathing yourself by slow water which is very annoying. Overall this is the worst hotel to stay in this price range you get the same amenities and interior of the room at just Rs 500 at any nearby Railway Station.
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Wed May 21 17:55:26 IST 2025
We apologize for the rude behavior of the staff and the inconvenience caused with breakfast and visitor policies. Your feedback on room cleanliness and water pressure is taken seriously and shared with the hotel for improvement. We regret that your experience did not meet expectations and appreciate you bringing these issues to our attention.
must choose
Very clean and hygienic. Big space rooms for families and great room service. Location was easy to locate.
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Tue May 13 16:49:19 IST 2025
Thank you for your wonderful feedback! We’re glad to know you found the rooms spacious, clean, and perfect for families. It's great to hear our room service met your expectations and that the location was easy to find. At FabHotels, we aim to provide a comfortable, hygienic, and convenient stay for all our guests. We look forward to hosting you again soon!
Excellent Stay
"This hotel provides excellent value for the price. The room was clean and spacious, and the staff were always ready to help with anything I needed. The location was perfect for sightseeing, and I felt very safe during my stay. Overall, a great experience, and I highly recommend this hotel for budget travelers."
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Tue Sep 09 15:50:29 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
"The room was simple yet clean, and the staff was extremely polite and helpful. The location was perfect for exploring nearby attractions and shopping areas. This hotel offers excellent value for the price and is perfect for travelers on a budget. I will surely stay here again for my future trips."
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Tue Sep 09 15:50:32 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
"For a budget hotel, this place offered everything I needed and more. The room was clean, the bed was comfortable, and the staff were friendly and helpful. The hotel is centrally located, which made it easy to explore the city. I couldn’t have asked for a better stay at such an affordable price."
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Tue Sep 09 15:50:37 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
"A very clean and affordable hotel with fantastic staff! I was really impressed with how well the hotel was maintained for such an affordable price. The location is also great for exploring the city. The staff went above and beyond to make me feel at home. I would definitely stay here again."
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Tue Sep 09 15:50:43 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
"The hotel offers amazing value for money. The room was clean and had all the basic amenities like a comfortable bed, air conditioning, and a working TV. The location was excellent, and the staff were very friendly and helpful. I couldn’t have asked for a better budget-friendly experience. Highly recommend this place!"
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Tue Sep 09 15:50:51 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
"I was pleasantly surprised by the high standard of this budget hotel. The room was simple but well-maintained and equipped with all the essentials. The location was perfect for sightseeing, and the staff were incredibly helpful and friendly. A great experience overall, and I would definitely recommend it to others."
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Tue Sep 09 15:50:55 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
Decent stay, but breakfast options are very limited.Cozy and clean, but customer service needs improvement.
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Tue Sep 09 15:51:05 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
Great for a short stay, but don’t expect luxury service.Well-located, affordable, and clean. Some properties need renovation.
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Tue Sep 09 15:51:08 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
Budget-friendly, clean rooms, and good service. Some locations need better upkeep.
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Tue Sep 09 15:51:14 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
The ambience was good, staff was very cooperative and the food quality was awesome. rooms were near and clean.
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Tue Sep 09 15:51:17 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
No fooding
No food option was available at the premises though they allow food from outside, else parking was there and was okay experience
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Sat Feb 15 16:11:19 IST 2025
Thank you for sharing your experience. We're glad you found the parking convenient. We understand the importance of food options and regret any inconvenience caused. Your feedback is valuable, and we will work on enhancing guest comfort. We hope to serve you better in the future.
Terrible Stay
Very poor don't suggest any one to hire this property. Invoice
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Tue Sep 09 15:52:07 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Terrible Stay
Oil and blood stains on bed sheets and pillows. Sheets and pillow covers not changed post last guest departure. Hair seen on bed sheets. They showed 3 rooms and each worsen then the previous.
Room: Deluxe Room
FabHotel Black Stone Palace has replied on Wed Dec 18 14:14:51 IST 2024
We deeply regret the unpleasant experience you had during your stay. Cleanliness and hygiene are of utmost importance to us, and it is concerning to hear about the state of the rooms and linens. Please be assured that we will address this issue with the property management to ensure this does not happen in the future. Your feedback is essential in helping us maintain high standards, and we truly apologize for the discomfort caused. We appreciate your understanding.
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