Guests have faced numerous challenges at this property, including unexpected extra charges, rude staff behavior, and poor room conditions. Many reported that the rooms were unclean, with broken facilities and inadequate amenities. Check-in issues and delays were also common, causing frustration. While some mentioned the location as a positive aspect, overall, the sentiment reflects dissatisfaction due to cleanliness, service quality, and a lack of basic comforts. The experience for couples and families appears particularly strained.