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You are booking hotel for more than 30 days

Review Of HOTEL SWAPNO NEER

Diamond Harbour, Diamond Harbour

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    2.9
    Average

    34 Ratings, 18 Reviews

    excellent
    9%
    very good
    29%
    average
    18%
    poor
    26%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 4
    • 5
    • 2
    • 3
    • 2
    • 1
    • 4
    • 4

    Rating Categories

    • Location3.6
    • Cleanliness4.1
    • Room3.0
    • Value For Money3.0
    • Facilities3.5
    • Hospitality4.2
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property has a mix of experiences highlighted by guests. While some appreciated the decent food quality and friendly staff, others faced hygiene issues, unclean facilities, and poor room maintenance. The location received mixed reviews, with some finding it secluded and inconvenient for transportation and dining. Guests complained about extra charges and high pricing, while a few enjoyed the ambiance and decor. Overall, the property struggles with cleanliness and service consistency.

    Sort by:

    Positive first
    4.0

    Good Stay

    biswajit s.

    But price range very high, kindly reduce tha price. In this booking required gst bill, as soon as possible

    Travel Month: May 2024 (3-Night Stay)

    Room: AC Deluxe

    HOTEL SWAPNO NEER has replied on Sun Feb 16 19:33:31 IST 2025

    Dear Sir , we have face some issues from the site of Make My Trip . This has been Resolved . You Can book Our Hotel From Make My Trip Now.

    3.0

    Average Stay

    biswajit s.

    As per hotel condition price is very high

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Non AC Deluxe

    1.0

    Worst experience ever !

    uma k.loyalty-iconfamily

    One of the worst experiences so far. The hotel staff is highly non cooperative and very difficult to deal with. I booked the hotel room with 3 adult occupancy but the extra bed was provided only after escalation. The western toilet doesn't have the jet washer so one is supposed to use a bucket - how disgusting. The location also is one of the greatest disappointments as it seems so secluded. We have to walk for longer distance to find any mode of transportation and as well as food. I had senior citizen with me so it was all so painful experience.

    Travel Month: Jan 2024

    Room: AC Deluxe

    4.0

    Good Stay

    biswajit s.

    Good stay

    Travel Month: Dec 2023

    Room: Non AC Deluxe

    • user photos
    2.0

    Poor Stay

    biswajit s.

    This hotel room is not clean, it's no hygiene maintein wash room not clean insects are running in room. Kindly solved this issue as soon as possible,

    Travel Month: Sep 2023

    Room: Non AC Standard

    • user photos
    1.0

    Terrible Stay

    amit s.

    The room which was provided to me was full of cigarette buds the bathroom is so un hygienic. While booking it was mention that there is free wi-fi but the hotel staff refused to provide me the wi-fi password the hotel staffs are very good. In all in my view this hotel is not for the family plan or gentleman

    Travel Month: Aug 2023

    Room: Non AC Standard

    3.0

    Rent is very high than the room quality.

    swapan m.couple

    Room service is not so good, bad smelling inside the property, area of the property not so good, sleeping bed hard quality.

    Travel Month: Aug 2023

    Room: Non AC Standard

    1.0

    Ganga sagar trip

    umakanta m.solo

    Worst place just like poor dharmshala. No arrangement of tea, hot water and food. Actual cost of room is just rupees 500. 00 but make my trip is charging rupees 1500. 00. Bed smell comes from room and bathroom. No cleanliness, lot of mosquitoes and cockroaches are there.

    Travel Month: Dec 2022

    Room: Non AC Standard

    5.0

    Affordable stay at diamond harbour kolkata

    suman k.group

    Stayed with team and enjoyed it

    Travel Month: Oct 2022

    Room: Non AC Deluxe

    HOTEL SWAPNO NEER has replied on Sun Feb 16 19:35:03 IST 2025

    Thank You

    4.0

    Over all view

    narmada p.family

    They don't have own kitchen. Get food from outside only. Safely is good

    Travel Month: Dec 2021

    Room: Non AC Double Room

    1.0

    Worthless hotel

    krishnendu.couple

    Staff behaviour, basic amenities are like nightmares. Money absolutely gone waste.
    It is a worthless guesthouse only available for some illegitimate issues. So we have been treated like the same way.

    Travel Month: Mar 2021

    Room: AC Room

    3.0

    One night at diamond harbor

    arnab s.family

    Upon arrival temperature checking done, but room cleaning is not up to the satisfactory level. The toilet's are havung peculiar smell which is not good at all. No hot water available for bath. Foods were good and low in cost. I would not recommend my known ones for stay out this hotel.

    Travel Month: Jan 2021

    Room: Non AC Double Room

    5.0

    Nice budget, friendly hotel

    sk s.couple

    Location and budget wise nice hotel. Food is also delicious and hygienic but food cost is little high.

    Travel Month: Feb 2019

    Room: Non AC Single Room

    4.0

    Comfortable stay

    suman s.couple

    Well decorated hotel with well behaved staffed and cleaned room and entertained by t. V in reasonable price. And out of congested area. I am comfortable to stay here. Anyone can stay here in peace and happily.

    Travel Month: Jan 2017

    Room: `standard

    2.0

    Good hotel

    shahnaz a.couple

    Was quite good... Room was okay... Hotel was located near to the beach.. I don't find any facilities. Was expecting more but its fine... You people only have to sit in the train from sealdah to diamond harbor... After reaching to the stn. Take a cab... Or toto... Tell them to take you guys in that hotel.. They will take you there...

    Travel Month: Jan 2017

    Room: `standard

    3.0

    Very Fine

    subhabrata g.couple

    Room facilities and cleaness all are good. Service excellent. I want to go there another time with my wife. And also with my family. Improve the AC facilities and all room facilities also. Very nice to see the place.

    Travel Month: Nov 2016

    Room: `standard

    4.0

    Nice decorated room & supporting staff

    suman s.couple

    At first hotel was exactly situated beside river bank and well decorated and cleaned and air conditioned with cooperative staff. One bad experience was our room's AC was out of electric supply. We will happy to stay there again.

    Travel Month: Oct 2016

    Room: `standard

    4.0

    Good but could be better.

    arijit c.couple

    Location wise not a proper location. The river is not visible. Otherwise the other services are good. Staff are very friendly. Good security. Food is affordable and good. Overall nice experience. Would have given a 5 star if not the location.

    Travel Month: Oct 2016

    Room: `standard

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