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Review Of Hotel Swapnalok

Rao Colony, Lonavala | 2 minutes walk to Maharashtra State Transport Bus Stand

    User Rating & Reviews

    • everyone
    • couple
    • family
    3.1
    Good

    36 Ratings, 14 Reviews

    excellent
    25%
    very good
    14%
    average
    19%
    poor
    25%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 2
    • 3
    • 1
    • 2
    • 3
    • 4
    • 3
    • 5

    Rating Categories

    • Cleanliness3.4
    • Value For Money4.3
    • Child Friendliness3.3
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property has received mixed feedback from guests. While some appreciated the polite staff and good Wi-Fi connectivity, many complained about poor maintenance, cleanliness issues, and inadequate facilities. The bathrooms had leaks, and rooms felt congested. There were reports of poor hygiene and lack of basic amenities, like hangers and proper bedding. Although the location is convenient, the overall experience left much to be desired, leading to negative sentiments from several reviewers.

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