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Review Of Hotel Surya (Laxman Jhula)

Jonk, Rishikesh | About a minute walk to Lakshman Jhula

    User Rating & Reviews

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    3.2
    Good

    224 Ratings, 114 Reviews

    excellent
    18%
    very good
    30%
    average
    21%
    poor
    12%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 3
    • 5
    • 2
    • 3
    • 5
    • 1
    • 3
    • 3

    Rating Categories

    • Location3.4
    • Cleanliness3.3
    • Room3.2
    • Value For Money3.3
    • Facilities2.6
    • Hospitality3.0
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the property’s location near Laxman Jhula and the scenic Ganga views, along with cooperative staff. Clean rooms and good food quality are highlighted, although several reviews mention issues with maintenance and amenities, like non-functioning fans and charging points. Guests also note challenges with access and room cleanliness, impacting their overall experience.

    Sort by:

    Positive first
    4.0

    Good Stay

    harshil s.

    The stay was good the staff was also cooperative the rooms were clean and the location was in between the heart of rishikesh

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Small Double Room with Fan

    1.0

    I have not used this service

    tushar g.couple

    I haven't used this property as there were asking for additional charges. Need to book an new property on spot

    Travel Month: Jun 2023

    Room: Double Bed Non AC Room

    3.0

    Average Stay

    gareja.

    Hotel management was good but facilities was not up to date

    Travel Month: Jun 2023

    Room: Small Double Room with Fan

    5.0

    Good place to stay, cooperative staff, neat and clean rooms

    gajanan s.solo

    Stayed as solo traveler found cooperative staff, good location, nice place to stay, mountain view, ganga view

    Travel Month: Jun 2023

    Room: Small Double Room with Fan

    2.0

    Lost my mind

    neetu s.family

    It's a waste of money in this hotel, there is no charging point, fans are not working properly, staff behaviour was good

    Travel Month: Jun 2023

    Room: Small Double Room with Fan

    • user photos
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    • user photos
    1.0

    Reach to rishikesh at surya hotel

    ashish s.family

    Experience to reach surya hotel was terrible enough the route was too far away as shown in mm t side the location it was difficult me to track location that why i could not reach and find the hotel. Then i booked another hotel to at that place. One of the important fact is that i was showing a ac room amount rs. 1685 per night on before booking time but they book after booking confirmation detail was non ac or non refundable amount. My experience and recommendation to book with this is worst.

    Travel Month: Jun 2023

    Room: Double Bed Non AC Room

    3.0

    Cost is higher and i couldn’t get as per my requirements.

    alok s.family

    Firstly i didn’t feel hotel surya as hotel. It is like flat. In my booking i have mentioned 2 child with age then also there was no extras bed. Some how we adjusted. Paying almost non-ac room is not worth full. Tema make my trip lead me down with this booking.

    Travel Month: Jun 2023

    Room: Small Double Room with Fan

    3.0

    Average hotel

    ritesh j.family

    Average hotel, location near laxman jhoola bit approa h is troublesome as if you are coming from station, you will have to drop on other side of ram jhoola and walk thru khila yo other side and id you reach in night there will be very limited options. One has to walk with luggage. But hotel owner was helpful and picked up from there. Overall average hotel.

    Travel Month: Jun 2023

    Room: Triple Bed AC Room

    Hotel Surya (Laxman Jhula) has replied on Sun Jun 18 09:30:19 IST 2023

    Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

    1.0

    Poor room with no minimum basic facilities

    siddhartha s.couple

    Rooms are extremely terrible condition. I can’t understand how make my trip has even listed this road side lodge. The room has just a bed with a torn bed-sheet and a towel if you use it (you will feel the smell of sweat. Frequet water fluctuations and need to call the staff for water. If you are planning just for a clock room for you luggage it will server your purpose. Not worth 500 rs room ( non ac. Ac rooms had a tv but still that room not more than 1k. Never ever book. There are plenty of better and cheaper options available nearby. I trusted make may trip and i learned that even make my trip has got no idea of the quality of its properties.

    Travel Month: Jun 2023 (3-Night Stay)

    Room: Double Bed Non AC Room

    4.0

    Overall good experience

    sanjay b.family

    Staff is polite, humble and supportive. Service is prompt. Due to maintenance of lakshman jhula bit far from ram jhula crowd. But it has its own advantage as area is low crowded.

    Travel Month: Jun 2023

    Room: Triple Bed Non AC Room

    • user photos
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    Hotel Surya (Laxman Jhula) has replied on Sun Jun 18 09:31:18 IST 2023

    Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

    4.0

    Good hotel

    harsh r.family

    Clean rooms, good service and good and hygienic food and the price of food was the good and the location was perfect

    Travel Month: Jun 2023

    Room: Triple Bed Non AC Room

    Hotel Surya (Laxman Jhula) has replied on Fri Jun 16 08:56:43 IST 2023

    Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

    3.0

    Location and service

    mahendea k.family

    Service is not good so i request you to ask them to provide good service. Mahendra kumar good day

    Travel Month: Jun 2023

    Room: AC dorm Room

    1.0

    I had a terrible experience.

    ayushi s.family

    Worst experience ever. Room and washroom were dirty and unhygienic. There were termites and webs on the wall. No cold water was available. Staff was very, very rude and pathetic. There was just the sheer curtain on the window, from which anybody could see the room from outside. Hence, there was no privacy. Would not recommend anyone to go there

    Travel Month: Jun 2023

    Room: Triple Bed Non AC Room

    3.0

    Good location

    sanjeev k.loyalty-iconcouple

    Location wise this is good. Near to laxman jhoola. Just basic facilities are there okay okay hotel. Nearby market is good

    Travel Month: May 2023

    Room: Double Bed Non AC Room

    5.0

    Ganga maa

    shashank d.couple

    Best ganga view from hotel and hotel in main market of laxman jhula. Highly recommended can have rafting near by hotel and find out many restaurants near hotel.

    Travel Month: May 2023

    Room: Small Double Room with Fan

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    3.0

    Hotel staff and ppl were good, but the location has the disadvantage

    vivek k.family

    The hotel description says that it is 110 m from laxman jhula, but nowhere they describe it that you have to cross the river using boat in case transportation is not available. The responsiveness is very poor.

    Travel Month: May 2023

    Room: Double Bed AC Room

    5.0

    Best place to stay in laxman jhula

    suraj.couple

    This place is amazing, with top class view and direct access to serene ghats of ganges. This property, gives you direct view of ganga. The property is very friendly for both elderly and young. All tourist attractions in laxman jhula and ram jhula is very accessible from this property, we had rafting from the hotel which is highly recommended. The food in in-house restaurant is very tasty, and also customize to taste. We had a wonderful stay here.

    Travel Month: May 2023

    Room: Small Double Room with Fan

    3.0

    View vise it is good

    ambuj s.couple

    View is too good and sitting is also there at balcony, rooms are also clean and clear. Totally worth it

    Travel Month: May 2023

    Room: Triple Bed AC Room

    Hotel Surya (Laxman Jhula) has replied on Mon May 29 09:05:44 IST 2023

    Thanx for such a nice compliment. We hope you visit again

    4.0

    Good hotel

    satinder k.family

    Hotel is good, staff is cooperative, bedding and other things are good wash rood is also neat and clean.

    Travel Month: May 2023

    Room: Triple Bed Non AC Room

    Hotel Surya (Laxman Jhula) has replied on Sun May 28 09:08:34 IST 2023

    Thanx for such a nice compliment. We hope you visit again

    4.0

    Good

    ayush k.family

    It was good staying in the hotel as the behaviour of the staff was very good and room was also very clean

    Travel Month: May 2023

    Room: AC dorm Room

    Hotel Surya (Laxman Jhula) has replied on Sun May 28 09:05:01 IST 2023

    Dear guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! i hope your next stay and just around the corner. Call us if there is anything we can help you with.

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