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Review Of Hotel SunRock

Main Road, Kanyakumari | 4 minutes walk to Bhagavathi Amman Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    1050 Ratings, 732 Reviews

    excellent
    28%
    very good
    34%
    average
    21%
    poor
    10%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 3
    • 5
    • 3
    • 4
    • 5
    • 1
    • 4
    • 3

    Rating Categories

    • Location4.3
    • Cleanliness3.6
    • Room3.7
    • Value For Money3.8
    • Food3.5
    • Facilities3.3
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    Review Summary

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    Guests appreciate the great location of this property, just a short walk from major attractions like the beach, sunrise point, and Vivekananda Rock Memorial. The staff is often noted as friendly and helpful. Cleanliness is highlighted positively, though some guests mentioned that bathrooms and room maintenance could use improvement. There are consistent reports about issues with hot water availability and the lift being out of order. Overall, it seems like an average choice for budget travelers.

    Sort by:

    Positive first
    5.0

    Good but not for family or couple

    swayambhu j.family

    Everything was good but the bathroom could be better. The bathroom seems like 10 years old. It was clean but still you won't feel good. I won't recommend for family. If you're traveling alone or with boys group you can get the room. Yes rest of all was good. well behaved staffs and everything else was good

    Travel Month: Oct 2025

    Room: Standard Double Room AC

    3.0

    Average Stay

    lakshmi n.family with 2 kids

    Location is good, near to sunrise point. But room condition is average. Lift also not working at that time. AC & Geyser are working fine. TV is also not working....

    Travel Month: Sep 2025

    Room: Standard Triple Room AC

    Hotel SunRock has replied on Tue Oct 07 10:36:52 IST 2025

    Thank you for your feedback. We’re glad to hear you liked our location and that the AC and geyser were working well during your stay. We sincerely apologize for the inconvenience caused by the room condition, non-functional lift, and TV. We are already taking steps to address these issues and improve our facilities. Your input is valuable and helps us do better. We hope to have the opportunity to serve you again with a much-improved experience.

    5.0

    My stay in hotel sun rock

    biranchi p.couple

    Thanks MMT and Sun Rock for their support and hospitality. I enjoyed a lot during my stay in Kanyakumari!

    Travel Month: Sep 2025

    Room: Standard Double Room AC

    Hotel SunRock has replied on Tue Oct 07 10:35:12 IST 2025

    Thank you for choosing to stay with us and sharing your valuable feed back, please give us an opportunity to serve you again.

    3.0

    Average Stay

    kamalendu s.group

    Location is good, accommodation is not fair as per the price charged.

    Travel Month: Aug 2025

    Room: Standard Double Room AC

    Hotel SunRock has replied on Sun Sep 07 11:01:26 IST 2025

    Thank you for sharing your feedback. We're glad to hear you found the location convenient. However, we're truly sorry to learn that the accommodation did not meet your expectations in relation to the price. We always strive to provide good value and comfort to our guests, and your comments will help us identify areas where we can improve. Your input is important to us, and we hope to have the opportunity to welcome you again with an enhanced experience.

    4.0

    Good Stay

    divya.group

    The overall stay was good and worth the money...the hotel staff were all friendly and check in happened peacefully.. lift was not working and was under maintainance...the room recieved was on the second floor which was the only drawback due to non functional lift....else everything was excellent...clean and tidy rooms... drinking water and hot water for bathing...tidy washroom Calm and serene stay ⭐⭐⭐⭐

    Travel Month: Aug 2025

    Room: Standard Triple Room AC

    Hotel SunRock has replied on Sun Sep 07 10:59:59 IST 2025

    Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you had a calm and serene stay, and that you appreciated our clean rooms, friendly staff, and peaceful check-in process. We sincerely apologize for the inconvenience caused due to the non-functional lift during your visit. We are currently in the process of installing a brand-new lift to improve our guests’ comfort, and we truly appreciate your patience and understanding in this matter. Your feedback is valuable to us, and we look forward to welcoming you back for an even better experience in the near future.

    5.0

    Excellent Stay

    amarnath k.group

    Room condition, everything is nice, well structured, thank you for the room receptionist

    Travel Month: Aug 2025

    Room: Standard Double Room AC

    Hotel SunRock has replied on Sun Aug 17 21:04:52 IST 2025

    Thank you for choosing to stay with us and sharing your valuable feed back, please give us an opportunity to serve you again.

    1.0

    Cheater Hotel,

    arijit s.family

    This is genuine review. Pls read full review.. We have booked 2 ac rooms online, and asked for early check in and late check-out for 1 room which we have paid extra... Room 1 given 5am till next day 5pm check-out.. Room 2 given at 12Pm and checkout scheduled next day 12pm.. but they provided room 2 at 5pm Evening.. Next day, at 1pm, they asked to vacate room 2.. later after discussion, they forced to vacate at 3pm... So, we are not able to use for 24 hours.. While booking, it's mentioned, that they will provide minarel water, but they have provided tap water... Hotel wifi connected, but theere was no internet. TV was damaged. Not working properly. Hotel lift, not working. Under maintenance. Hotel had power backup mentioned, but after power cut, they didn't turn on the generator for long time. After asking to reception, they turned on.. Ac was like 25 years old window ac, makes huge noice, that is also broken, you can't control temparature, that is also manual, no remote available.. Hotel is very old, doors are very dirty, mirrors are broken and marks are visible. Below some pics I have uploaded... Pls avoid this hotel, don't go for pics they uploaded on online portal...

    Travel Month: Aug 2025

    Room: Standard Double Room AC

    • user photos

    Hotel SunRock has replied on Mon Aug 25 20:29:19 IST 2025

    Our standard check-in time is 12:00 noon. The guest arrived at the hotel at 05:00 AM and requested an early check-in. At that time, the only available room was a triple-bed AC room. As per the guest's request, we showed them the room, and upon their approval, we allotted Room 1. We also provided complimentary mineral water bottles and explained our standard check-in and check-out times clearly to the guest. Later, at 12:00 PM, Room 2 was ready; however, the guest was not at the hotel. They returned around 05:00 PM, and we handed over the key to Room 2 at that time. The following day, Room 1 was checked out at 12:00 noon as per policy. Since we had another confirmed booking for that room, we requested the guest to check out, and they vacated the room by 03:00 PM. Kindly note, no extra charges were levied at any point for early check-in or late check-out. We are surprised to see a false complaint and misleading review from the guest, No additional payment was collected by us at the hotel.

    4.0

    Good Stay

    shivakumar c.family with 2 kids

    Location near to many visiting places in Kanyakumari! Hotel staffs are good

    Travel Month: Jul 2025

    Room: Standard Triple Room Non AC

    Hotel SunRock has replied on Sun Aug 17 21:04:54 IST 2025

    Thank you for choosing to stay with us and sharing your valuable feed back, please give us an opportunity to serve you again.

    5.0

    Wonderful. I would like to recommend to others. Value for money.

    family with 1 kid

    Good in all respects. Provided all facilities. Location is very good. Courteous staff.

    Travel Month: Jun 2025

    Room: Standard Double Bed AC

    Hotel SunRock has replied on Fri Jul 18 18:57:25 IST 2025

    Thank you for choosing to stay with us and sharing your valuable feed back, please give us an opportunity to serve you again.

    3.0

    Average Stay

    sujit k.couple

    Room was not clean properly and first day we checked that time bad sheet and it was not clean loundry service are not there and room are small size station was dropping service are extra charge

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Standard Double Bed AC

    5.0

    Excellent Stay

    ankit s.family

    excellent hotel to stay and near about the locations needed in kanyakumari... good staff

    Travel Month: Jun 2025

    Room: Standard Triple Bed AC

    Hotel SunRock has replied on Fri Jun 13 13:36:23 IST 2025

    Thank you for choosing to stay with us and sharing your valuable feed back, please give us an opportunity to serve you again.

    4.0

    Nice stay at budget friendly price

    pruthvi r.group

    Room was good and sufficient for 2 persons with a balcony. Car Parking will be a concern, need to park on the side of road. Ferry ride is at a walkable distance.

    Travel Month: Jun 2025

    Room: Standard Double Bed AC

    • user photos
    • user photos
    • user photos

    Hotel SunRock has replied on Fri Jun 13 13:26:18 IST 2025

    Thank you for choosing to stay with us and sharing your valuable feed back, please give us an opportunity to serve you again.

    3.0

    hotel sunrock

    sona s.family

    average hotel. services good. lift was not working at night. we complained about television which was not working. they informed one will come and not one came. overall Average hotel for short term stay.

    Travel Month: May 2025

    Room: Standard Triple Bed AC

    Hotel SunRock has replied on Tue Jun 10 17:45:46 IST 2025

    We appreciate your review. It's great to know you were satisfied with our services. However, we're very sorry to learn about the lift not working at night and the unresolved issue with your television. This is valuable feedback, and we're taking immediate steps to rectify these problems. We aim to make every stay comfortable, and we hope to welcome you back for an improved experience.

    3.0

    average hotel

    prasad d.family with 2 kids

    No bead sheet change. No proper clean, No gizer in bathroom for hot water, solar water system is not useful at early morning. insects in room

    Travel Month: May 2025

    Room: Standard Triple Bed AC

    Hotel SunRock has replied on Tue Jun 10 17:47:50 IST 2025

    Thank you for bringing these serious issues to our attention. We are truly sorry to hear about the problems you experienced during your stay, including the lack of bedsheet changes, improper cleaning, issues with the solar water system in the early morning, and insects in your room. This is completely unacceptable and certainly not the standard we aim to uphold. We are investigating each of these points immediately with our housekeeping and maintenance teams to ensure these lapses are corrected. We understand how frustrating these issues must have been and sincerely

    3.0

    Okay to stay for a day to check close by places..!

    udaya k.family

    This property doesn't have required parking space. Amenities and cleanliness seems to be average. Its close to some of the main visiting places. It doesn't worth the money spent for one night..!

    Travel Month: May 2025

    Room: Standard Triple Bed AC

    • user photos
    • user photos
    • user photos

    Hotel SunRock has replied on Fri Jun 13 13:33:05 IST 2025

    Thank you for sharing your feedback. We’re sorry to hear that certain aspects of your stay did not meet your expectations. Due to the central location of our property, parking is limited, but we do our best to assist guests with available space. We appreciate your comments regarding the amenities and cleanliness, and we’ll work with our team to ensure improvements. On a positive note, we're glad you found our location convenient for visiting local attractions. Your feedback is valuable and helps us enhance the experience for future guests.

    4.0

    Good Stay

    pommuraj l.family with 1 kid

    hotel is well clean & good feeling to stay,my family is fully satisfied & happy enjoy the vacation.

    Travel Month: May 2025

    Room: Standard Double Bed AC|Standard Triple Bed AC

    Hotel SunRock has replied on Sat May 17 07:43:46 IST 2025

    Thank you for choosing to stay with us and sharing your valuable feed back, please give us an opportunity to serve you again.

    5.0

    Excellent Stay

    madhan.family with 2 kids

    It was excellent. Near to vivekanandar memorial and other hotels. Commute was very easy. Staffs at hotel was very cooperative. It was really a good stay at reasonable price

    Travel Month: May 2025

    Room: Standard Triple bed Non AC

    Hotel SunRock has replied on Sat May 17 07:43:38 IST 2025

    Thank you for choosing to stay with us and sharing your valuable feed back, please give us an opportunity to serve you again.

    5.0

    Great experience

    sanchal b.family

    It was great experience, the ambience of the hotel and the polite behaviour of the staff is what we enjoyed the most

    Travel Month: May 2025

    Room: Standard Triple Bed AC

    Hotel SunRock has replied on Fri May 09 12:22:53 IST 2025

    Thank you for choosing to stay with us and sharing your valuable feed back, please give us an opportunity to serve you again.

    4.0

    Good Stay

    family with 3 kids

    We stayed at Sunrock, Kanyakumari for one night. The staff was friendly and helpful, and the service was generally good. However, we did face an issue with the flushing system leaking, which was a bit inconvenient. Despite that, the overall experience was pleasant, and we appreciated the courteous attitude of the staff. With a few maintenance improvements, it could be a great stay.

    Travel Month: May 2025

    Room: Standard Triple Bed AC

    Hotel SunRock has replied on Fri May 09 12:24:01 IST 2025

    Thank you for choosing to stay with us and sharing your valuable feed back, your feed back has been looked upon seriously, please give us an opportunity to serve you again.

    4.0

    Hotel Sun rock kanyakumari

    veerasuba g.family with 2 kids

    Good location for site viewing, food & amenities . Good hospitality in a budget friendly hotel .Overall nice experience. Good location. Clean hotel . Good hospitality.

    Travel Month: Apr 2025

    Room: Standard Triple Bed AC

    • user photos

    Hotel SunRock has replied on Tue May 06 19:01:32 IST 2025

    Thank you for choosing to stay with us and sharing your valuable feed back, please give us an opportunity to serve you again.

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