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Tapovan, Rishikesh | 10 minutes walk to Lakshman Jhula
530 Ratings, 279 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Shiv Vilas in Rishikesh boasts a prime location near major attractions, appreciated by many guests. The staff is frequently noted for being polite and helpful. However, cleanliness issues and inadequate amenities like missing toiletries and broken facilities have been mentioned. Parking remains a challenge but on-site dining gets mixed reviews for quality. Overall, it offers a decent stay if you're looking for convenience.
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Good Stay
Mera stay Shiv Vilas, Rishikesh mein bahut accha raha. Hotel clean aur peaceful tha, staff bhi kaafi polite aur helpful the. Location bhi perfect hai — main attractions ke paas hai lekin phir bhi shanti milti hai. Rooms comfortable the aur overall experience homely laga.
Room: Standard Room
overall below average experience
I booked a regular room in the pictures it is not mentioned the balcony are covers with tins so no view. room quality and cleanliness was good. about parking: I have a scorpio n , initially they said we have to park to another property which was inconvenient coz it was 250 m walk everytime i had to take out my car but finally they gave us a parking in this property but my car was scratched at 3 places which they claimed was before but that was not true. i did not create a scene as i was with my wife but now i have yo spend 2-3k to get the car fixed
Room: Standard Room
Good Stay
Hotel was Good but need some maintenance. staff are well behaved. very helpful. Good to visit here.
Room: Deluxe Room with Balcony
Average Stay
property's food - BELOW AVERAGE location- Good, on road facilities- staff are good and well behaved Room- cockroaches in room, NOT SEEM IN ANY HOTEL TILL TODAY
Room: Standard Room
Excellent Stay
Stay here for dirst Rooms were amazing Service was good Staff behavior amazing
Room: Deluxe Room
it was good hotel should have included basic amenities
It was good experience overall hotel location was excellent on the way .. only thing which was missing is basic things like no bottle water, no cattle or coffee etc..
Room: Standard Room
experience
good ................
Room: Standard Room
Average Stay
The stay was average overall. However, the location is excellent and very convenient, situated right on the main road. The room included a balcony, though the view was limited to a wall directly outside.
Room: Standard Room
hotel shiv villa
only good part of this hotel is location. otherwise if you dont have issue in walking 100-200 meters, then avoid this hotel.
Room: Deluxe Room
Good Stay
It was a good stay. Friendly staff, great location, clean rooms bedsheets and near to all good cafes.
Room: Standard Room
Terrible Stay
worst ever experience not even get a call when I did not checkin due to medical urgency and they are not returning money as well
Room: Standard Room
PARKING nahi hai
Property staff behaviour is so rude and bad No parking facilities available Manager is very बदतमीज़ Never stay in this hotel
Room: Deluxe Room
Hotel Shiv Vilas Rishikesh has replied on Sat Mar 29 15:52:19 IST 2025
Dear Avish, We regret to hear about your experience. Our team is committed to providing courteous service and ensuring guest comfort. We take such feedback seriously and will review this matter internally. Regarding parking, we strive to accommodate guests as best as possible. We appreciate your input and will work on improving our services. Regards,
Excellent Stay
The hotel is located on the main tapovan road. Stayed there for a night after returning from a trek. Rooms offer good value for the price. Clean with basic amenities. Extra bottled water is chargeable though.
Room: Standard Room
Hotel Shiv Vilas Rishikesh has replied on Sat Mar 29 15:52:51 IST 2025
Dear Nipun, Thank you for sharing your experience! We're glad you found our location convenient and the rooms to be a good value. Your feedback on bottled water pricing is noted. We appreciate your stay and hope to welcome you again soon! Regards,
Good Stay
Clean room & washroom, good staff, food was ok, tea was not so good. Overall good experience, amenities are good.
Room: Standard Room
Hotel Shiv Vilas Rishikesh has replied on Fri Jan 31 17:05:28 IST 2025
Dear Vibhuti, Thank you for your valuable feedback. We’re glad you had a good experience and appreciated our clean rooms, washrooms, and staff service. Your comments on the food and tea are noted, and we’ll work on improving them. We look forward to welcoming you again for an even better stay. Regards
Average stay
Some basics were missing like complimentary bottled water, tea-Coffees etc. Need to look more or supervise more on regular cleanliness. Amenities are like old fashioned.. example no bidet shower attached with commode
Room: Deluxe Room
Hotel Shiv Vilas Rishikesh has replied on Sat Mar 29 15:53:52 IST 2025
Dear Manab, Thank you for your feedback. We appreciate your suggestions and will review them to enhance guest comfort. Regular cleanliness and modern amenities are priorities for us, and we will ensure better supervision. We value your input and hope to provide an improved experience on your next visit. Regards,
Terrible Stay
The room was so bad, the bed sheets were dirty as if it were not changed from the last used, the staff was rude, concerns were unheard.
Room: Standard Room
Hotel Shiv Vilas Rishikesh has replied on Mon Jan 06 15:54:10 IST 2025
Dear Ishwar, Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay, particularly with the cleanliness of the bed sheets and the behavior of the staff. This is not the standard of service we strive to provide, and we will address these concerns with our team to ensure they are resolved. We value your input and hope to improve your experience in the future. Should you choose to stay with us again, we are committed to providing a much higher standard of service and comfort. Best Regards
Average Stay
We faced issue with parking facility they did not provide parking facility to us front office person said that who do booking they did not provide parking.
Room: Standard Room
Hotel Shiv Vilas Rishikesh has replied on Mon Jan 06 15:56:41 IST 2025
Dear Soni, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the parking facility. This is certainly not the experience we aim to provide. We will address this issue with the front office team to ensure better communication and service in the future. Your input is important to us, and we hope to provide a more seamless experience if you choose to stay with us again. Best Regards
Average Stay
Hotel is at good location but bedsheet and room is not clean
Room: Standard Room
Hotel Shiv Vilas Rishikesh has replied on Mon Jan 06 15:59:08 IST 2025
Dear Yogesh, Thank you for your feedback. We apologize for the cleanliness issues you encountered during your stay. This is certainly not the standard we strive to maintain. We will address these concerns with our housekeeping team to ensure better attention to cleanliness in the future. We appreciate your input and hope to provide a better experience on your next visit. Best Regards
Nice stay
Location is perfect and rooms are nice. Service is also good. The only thing we don’t like was there is no tower bolt(chitkani) on the doors.
Room: Standard Room
Hotel Shiv Vilas Rishikesh has replied on Mon Jan 06 16:06:39 IST 2025
Dear Dharmendra, Thank you for your fantastic feedback! We're delighted to hear that you enjoyed the prime location, clean rooms, and excellent staff. We're also glad that you found our hotel to be a great budget option. We look forward to welcoming you again in the future! Best Regards
Average Stay
Average property no value for money can be used in utter need. old one, bathroom feetings are broken.
Room: Standard Room
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