Guest reviews highlight a few key issues with this property. Many found the lack of basic amenities like drinking water, toiletries, and room service frustrating. The dormitory conditions were reported as poor, with old and dusty bedding, and some faced problems with mosquitoes. Additionally, the main gate being frequently locked added to the discomfort, especially for solo travelers. Guests also noted a lack of professionalism from the staff and unexpected extra charges, making for an overall unpleasant experience.