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Review Of Hotel Shiv Krupa Residency

Mankhurd, Mumbai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.5
    Average

    26 Ratings, 10 Reviews

    excellent
    8%
    very good
    19%
    average
    19%
    poor
    23%
    bad
    31%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 2
    • 4
    • 2
    • 4
    • 1
    • 2
    • 4
    • 1
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the service from Make My Trip and the staff at Shiv Krupa Residency, but there are serious complaints about the property. Issues include a lack of basic amenities like soap, towels, and drinking water, with many sharing concerns about cleanliness and maintenance. Mosquitoes and poor ventilation also mar the experience, with restricted access and difficulty reaching staff noted. Safety issues for solo travelers have been highlighted too. Overall, the experience falls short of expectations.

    Sort by:

    Positive first
    2.0

    Poor Stay

    shubham.solo

    No accesories like drinking water, dental kit, grooming kit etc was available. Worst experience of any stay i've ever had

    Travel Month: Jun 2024

    Room: Deluxe AC Room

    4.0

    Good Stay

    mukesh k.

    Everything was very good starting from service of Make My Trip to service of Hotel Shiv Krupa Residency.

    Travel Month: Jul 2023

    Room: Deluxe Non AC Room

    1.0

    Worst service ever

    rishu a.solo

    Was full of mosquitos and there was no soap, towel or anything provided. The washrooms were only like a 2x2 square

    Travel Month: Jun 2023

    Room: Male Dormitory

    2.0

    Poor services

    gaurav p.solo

    Booked a single bed in dormitory. The beds seemed to be old and not maintained properly and they didnt provide bedsheet or pillow cover.

    Travel Month: Jun 2023

    Room: Male Dormitory

    1.0

    Not recommendable

    tanushree s.solo

    No room service, poor aeration, mosquitos but they didn't offer anything, main gate was locked every time so you have to call them to open it and if they didn't respond you have to wait for someone came and open your door, will not recommend anyone to stay there. . Terrible experience. No room service (you have to get your water from there filter by own, didn't ask for cleaning, poor aeration, mosquitos are there but they didn't even give anything, i have to buy by my own, the main gate remain locked all the time, so if you have to go out side you have to call them, if anyone responds then ok, if not then you have to wait or cry for help to passing persons to told them that you need to go out, for a single lady traveller it was scary for the first day that you are almost alone in the hotel and the main gate was locked. So i will never recommend anyone for this hotel. Done.

    Travel Month: May 2023

    Room: Deluxe Non AC Room

    2.0

    Room was suffocated

    jabber s.solo

    Rate was higher than expectedly

    Travel Month: Apr 2022 (3-Night Stay)

    Room: Deluxe AC Room

    1.0

    Worst stay at dorm

    ajmal k.group

    Dorm is in pathetic condition and facilities are not at all good enough

    Travel Month: Jul 2019

    Room: Male Dormitory

    3.0

    Could have been better

    ajitesh h.solo

    The dormitory was poorly maintained. The bedding was covered in dust and there weren't even bedsheets over the mattress. The room was poorly lit and ventilated

    Travel Month: Mar 2019

    Room: Male Dormitory

    3.0

    Extra pay

    sasikala s.group

    After reaching Hotel they demand extra amount. They dont have friendly nature with customers

    Travel Month: Mar 2019

    Room: Deluxe Non AC Room

    1.0

    Not good to stay

    ankush.couple

    I recommend make my trip. If owner is not int rested to take online booking why is this hotel on online booking. Manager lady is good and only one small boy for service. Owner of the hotel don't have any mannares to talk with guest or even with someone else also. Do not book this hotel for family or night stay. You will get worat feeling after 8 pm in night. You will regrate yourself for booking room in this hotel.

    Travel Month: Nov 2017

    Room: Non Ac Delux

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