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Review Of Golden Crown Airport Hotel

Andheri East, Mumbai | 2.6 km drive to T2 - Chhatrapati Shivaji Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.4
    Average

    101 Ratings, 55 Reviews

    excellent
    14%
    very good
    8%
    average
    24%
    poor
    13%
    bad
    42%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 5
    • 4
    • 5
    • 1
    • 1
    • 1
    • 5
    • 5

    Rating Categories

    • Location1.9
    • Cleanliness2.1
    • Room2.4
    • Value For Money2.0
    • Food2.1
    • Facilities2.1
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the convenient proximity to the airport and some helpful staff members. A few mention a bit of comfort in rooms, but many highlight significant concerns like bad smells, dirty linens, and poor maintenance. The overall environment is criticized for being unclean and located near noisy markets. Service is inconsistent, and many found the area quite unsafe or hard to access.

    Sort by:

    Positive first
    5.0

    Near and Dear

    girish r.business

    Good cute hotel. Nearest from Airport Terminal 2. Find it best as compare to my recent journey to Mumbai.

    Travel Month: May 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    balachandran.

    Worst experience no basic facilities been provided, no bathing towel, soap and rooms smell odd, no cleaned bedsheets service is also worsted, people ask tips for everything hotel surrounding area full of mutton shops and smell odds. Overall bad stay

    Travel Month: Feb 2025

    Room: Deluxe Room

    1.0

    Horrible ambience bad experience

    sheik m.family

    Very bad and dirty bed and pillow, need to maintain good standard in bed and mattress. Very bad experience of staying at hotel

    Travel Month: Dec 2024

    Room: Deluxe Room

    5.0

    It's to very good about all service

    sharad s.family

    I have really good experience and mr. Harsad is very good comparative gay staff is also really good and very help full staff for all service. Thank you mr. Harsad

    Travel Month: Sep 2024

    Room: Deluxe Room

    3.0

    Cleanliness

    kathamuthu k.solo

    I was stayed for a short duration of @ 6 hours, but the rooms and bed are not cleaned as expected. Need to improve on it

    Travel Month: Aug 2024

    Room: Deluxe Room

    2.0

    Horrible location

    santhosh k.family

    Property entrance is on the busy market area, front area is not clean at all. The photos shown in website is not matching with exact view.

    Travel Month: Aug 2024

    Room: Deluxe Room

    3.0

    Average Stay

    deepak m.loyalty-icon

    Outside hotel in the same premises there is a cement shop so you will be welcomed by all cement bags. Room are ok.

    Travel Month: Feb 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    jayathirunathan s.loyalty-iconbusiness

    I felt a family with the owner and as staying in my house with comforts. The staff were accomodative.

    Travel Month: Dec 2023

    Room: Deluxe Room

    1.0

    Worst experience

    kannan b.business

    Hotel located in terrible area first in room no facilities bugs are there, ac not working, fan problem, bathroom heater not working. Pls don't go

    Travel Month: Dec 2023

    Room: Deluxe Room

    3.0

    Not properly maintained

    sandeep k.solo

    Location is not easily accessible plus room was quite good but stinky smells in every room and add-on spider webs is also in bathroom and room

    Travel Month: Dec 2023

    Room: Deluxe Room

    1.0

    Rooms r not cleared. Room service pathetic

    vinodbhai p.solo

    Horrible never had this kind of terrible experience. No food no room service no room cleaning no tv working

    Travel Month: Nov 2023 (3-Night Stay)

    Room: Deluxe Room

    1.0

    S

    mahesh b.business

    Room was packed no ventilation and was suffocating tv was not working. No water to tap. No hot water staff was so distrubing very bad experience

    Travel Month: Aug 2023

    Room: Deluxe Room

    1.0

    Poor communication skills

    feby e.couple

    Hotel staff are very rude, they do not know to communicate. It would be my first and last ever visit to this hotel. Couldn't even imagine getting treated like this! i will never recommend anyone for this hotel.

    Travel Month: May 2023

    Room: Deluxe Room

    1.0

    Worst experience

    naveen j.family

    The unreasonable and very bad experience was humiliated by hotel staff misbehaviour and location of hotel is also in between some villages which seems unsafe

    Travel Month: May 2023

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    2.0

    Terrible location with poor service

    dheeraj s.loyalty-iconbusiness

    There is no kitchen in the hotel n if breakfast is added in your package, they will serve the outside street food/breakfast without asking your choice. Dirty bathrooms. You cannot open tv without their help as the connections are not appropriate. Location is way too bad. I don’t recommend this hotel.

    Travel Month: Feb 2023

    Room: Deluxe Room

    1.0

    Terrible Stay

    tharun m.

    One of the worst hotels i've ever been to. Situated in a very shady are, and the hotel is mainly used for locals to gamble. The ac was not working and sheets were so dirty, we checked out on the same day because we couldn't convince ourselves to stay there for the night. The main manager is very rude and highly inconsiderate. If there was a lower rater than 1, i would give it.

    Travel Month: Jan 2023

    Room: Deluxe Room

    3.0

    Average Stay

    shamsunder m.

    gst bill not provided, room television was not working, hot water was not coming, some mosquitos in the room, since of bed was very small. regarding breakfast, i paid you for the breakfast bor didi not like to have it as i did not find it to have breakfast in the hotel room where there was no place to have breakfast. regarding breakfast, i paid you for the breakfast but did not like to have it as i did not find it to have breakfast in the hotel room where there was no place to have breakfast

    Travel Month: Dec 2022

    Room: Deluxe Room

    1.0

    Very very bad room

    sarath p.loyalty-iconfamily

    Very bad survive, bad location, andheri local market

    Travel Month: Dec 2022

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    Surround area very dull

    hla s.family

    Surrounding area is very dull, no shop around and also transportation very poor that’s from my gust recommended but the hotel conditions u have no idea, myself not stayed but i reserved for my family, they were not happy and moved out just one night stayed thanks

    Travel Month: Nov 2022 (3-Night Stay)

    Room: Deluxe Room

    4.0

    Good

    kashinath.solo

    Well maintained rooms and polite staff.

    Travel Month: Nov 2022

    Room: Deluxe Room

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