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Review Of Hotel Shimla Heights

Panthaghati, Shimla

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
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    3.2
    Good

    51 Ratings, 16 Reviews

    excellent
    31%
    very good
    14%
    average
    14%
    poor
    24%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 3
    • 5
    • 2
    • 4
    • 5
    • 5
    • 4
    • 5

    Rating Categories

    • Location2.5
    • Cleanliness2.6
    • Value For Money2.8
    • Food2.8
    • Facilities2.6
    • Checkin Experience2.6
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    Reviews Summary

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    Guests appreciate the delicious and healthy food, with breakfast and dinner being standout meals. The valley view from the rooms is a nice touch too. Families find it suitable, especially for those visiting the passport office. However, many complaints revolve around cleanliness, unresponsive staff, and poor room conditions, leaving a divide in the experience at this property.

    Sort by:

    Positive first
    4.0

    Nice place to stay

    sunil k.couple

    It's a good place to stay at that average price. Breakfast and dinner provided by them was delicious and healthy. Valley view outside room is also beautiful.

    Travel Month: Jul 2023 (4-Night Stay)

    Room: Deluxe Valley View Room

    4.0

    Good staff

    jatinder.family

    Everything is good for a family to stay near passport office mukund those are especially coming for passport office

    Travel Month: Jun 2023

    Room: Deluxe Valley View Room

    2.0

    extra charge of lunch

    mohit v.couple

    I all ready book my room with all day meal. (Breakfast,lunch,dinner) I have extra charge paid of lunch ….😒

    Travel Month: Nov 2022

    Room: Deluxe Room

    Hotel Shimla Heights has replied on Wed Nov 23 14:46:27 IST 2022

    Thank you for booking with us we are very glad to host you at the property. But sir you booked on map plan that means you will get only one breakfast and one major meal and we serve you dinner as per the booking but lunch is not included in your rate plan. That's why we charged for lunch.

    1.0

    I had not been there bcoz difficult to find out location

    vijaya s.loyalty-iconcouple

    Please i feel happy i'd get refund

    Travel Month: Oct 2022

    Room: Deluxe Room

    • user photos
    • user photos
    1.0

    Worst hotel in shimla

    himanshu k.

    Undoubtedly this hotel is the worst property of shimla. Cannot be recommended at all. It should not be booked by any guest or travel agent even when its the last hotel option available in shimla. Rooms hygiene is very bed. Tobacco spitting marks are all over the floor. Walls are in poor condition. Bathroom is not clean and unhygienic. Light wires are coming out of walls (the reason my guest left hotel as his 2 year old childs safety was his priority. Overall the hotel owner denied every time to the guest, to service customer care about all the problems faced by guests. Such property shouldn't be listed

    Travel Month: May 2022

    Room: Super Deluxe Room

    • user photos
    • user photos
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    • user photos
    2.0

    Didn't meet my expectations

    suraj b.

    Hotel staff charged 600 rs extra at the time of check in. As i was late to reach the property they knew he has only this option to stay.

    Travel Month: Jan 2022

    Room: Deluxe Room

    3.0

    Location

    pratyaksh t.

    A bit difficult to notice the location.

    Travel Month: Jan 2022

    Room: Deluxe Room

    1.0

    Not good

    vipasha g.

    Very poor. Owner put phone in airplane mode. And didn't contact him

    Travel Month: Nov 2021

    Room: Deluxe Room

    5.0

    Good stay at hill view cottage

    prashant k.

    Clean and sanitized room and lobby, friendly staff.

    Travel Month: Nov 2021

    Room: Deluxe Room

    2.0

    Room was good but there are not room service that's a big problem

    anjali d.

    There are heavy price food but quantity is very low. Parantha is 40rs but it's like a small roti.

    Travel Month: Nov 2021

    Room: Deluxe Room

    3.0

    Food

    akshay s.

    Food was healthy, tasty and served on time

    Travel Month: Nov 2021

    Room: Deluxe Room

    1.0

    Worst

    rajdeep s.couple

    Worst parking owner abused us dents on our car worstttt

    Travel Month: Jul 2021

    Room: Deluxe Room

    2.0

    Very bad hotel, no services provide, receptionist behave rudely and very careless

    abhishek k.family

    Bedsheet and blankets are very dirty uses again and again without washing it, rooms services not available, rooms are dirty floors are not clean for a long time and i am very disappointed to mmt for showing this hotel in 3 star

    Travel Month: Jan 2021

    Room: Deluxe Room

    2.0

    Worst+pathetic

    honey s.good

    I booked this place as it was showing the pictures good enough to stay there. And then the worst thing happened: owner called some1 to give us another space, the space was like a garbage box, we tried to find out another place nearby but we couldn't get any. We were helpless and decided to stay there anyhow! we cleaned the room and washroom for our use, as the person we met there said they just sanitized the place, but we were not able to touch anything there. Guys please do not ever trust these people.

    Travel Month: Oct 2020

    Room: Super Deluxe Room

    • user photos
    5.0

    Good food

    anil k.solo

    Good food with low prises and good location

    Travel Month: Feb 2020

    Room: Super Deluxe Room

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