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Review Of Hotel Royal Spark Inn0123401234

Sohna Road, Gurgaon | 8 minutes walk to Medanta Hospital

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    39 Ratings, 23 Reviews

    excellent
    26%
    very good
    15%
    average
    15%
    poor
    0%
    bad
    44%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 4
    • 3
    • 1
    • 1
    • 1
    • 1
    • 1
    • 1

    Rating Categories

    • Location2.0
    • Cleanliness2.4
    • Room3.8
    • Food2.5
    • Hospitality2.7
    • Value For Money2.8
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    Reviews Summary

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    This property has received largely negative feedback. Guests reported issues like being asked for additional money upon check-in, rude staff, and unclean rooms with damaged amenities. Many mentioned the poor maintenance, including non-functional elevators, stained bed linens, and generally unhygienic conditions. The location is considered inconvenient, with limited access to food delivery. A few guests noted that the property might be suitable for solo travelers, but overall impressions suggest it's not a reliable choice.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    vipin t.group

    One of worst experience with this hotel . I booked the hotel paid the amount of hotel but the hotel declined to check in and asked me to pay more and the service at this property so so bad. Manager doesn’t know whats going on and he also doest not have sense to talk with the guests! Worst experience ever

    Travel Month: Apr 2025

    Room: Classic

    1.0

    Owners misbehaved and property was not at good location

    hare k.couple

    As soon as i reached there they were asking for extra money when refused they started misbehaving and abusing moreover the property was not in a good place.

    Travel Month: Jul 2022

    Room: Classic

    1.0

    Worst hotel in india

    tabish.business

    They are rude af. They will not provide you rooms of you book in saying that they do not earn money with it and will ask you to cancel it. Making it seem like the guest didn't like the room. There are no nearby hotel to this location so you have no other choice but to take room according what amount they want to charge you at the reception. This is insane rooms are hideous. Dirty, stinky. Bed-sheets were torn and stained. No sanitary provided a/c doesn't work well. Found a bottle of beer under my bed. Food is nasty. Elevators don't work at all its just a show thing. People just take room for hours here and checkout. Never had such an experience. Its even worse than a lodge on top of it the location is so weird that no food delivery could reach without you explaining him on call. Worst worst worst!

    Travel Month: Jul 2022 (5-Night Stay)

    Room: Classic

    1.0

    Charge extra

    shivendra s.couple

    They charge me extra amount after reaching hotel. No use of using your application.

    Travel Month: Jul 2022

    Room: Classic

    1.0

    Worst stay ever

    anuj g.solo

    I specifically mentioned that i'll be checking in late, i. E. 4 am next day. The hotel was locked, no one in the reception. I stood 2 hours outside since i can't find any conveyance or other hotels there. Finally when someone opened the doors, they denied the stay first by telling that it'll be charged extra, and second by telling no room left. Then finally when i said i have nowhere else to go, he gave me uncleaned room without ac or bedsheets. When i thought its okay, i just saw 2 new customers getting there rooms from the reception.

    Travel Month: Jun 2022

    Room: Classic

    1.0

    Can't check in

    onkar s.loyalty-iconsolo

    Even after repeated emphasising and showing the booking voucher, was not able to check in hotel

    Travel Month: Jun 2022

    Room: Classic

    1.0

    No room available there

    suraj s.solo

    There is no room available, and i also not get refund amount

    Travel Month: May 2022

    Room: Classic

    5.0

    Nice place

    vijay.

    Good place and best staff talking

    Travel Month: Apr 2022

    Room: Classic (2X)

    Hotel Royal Spark Inn has replied on Wed May 04 08:34:37 IST 2022

    Glad to see that you have rated us positively, vijay kumar ! do give us more chances to delight you in the future as well. Regards, navneet

    1.0

    Non responsive staff

    manikanta p.group

    No daily cleaning, no towels and no changing of bedsheets even after repeated attempts

    Travel Month: Apr 2022 (3-Night Stay)

    Room: Classic (2X)

    • user photos
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    1.0

    Pathetic stay dirty room

    nishank s.couple

    Dirty room and wash room.

    Travel Month: Jan 2022

    Room: Classic (2X)

    1.0

    Terrible place

    munish j.loyalty-icongroup

    Washroom leaking, stinking, bed stains and stinking, no one to attend anything. Better stay at railway platform than this place

    Travel Month: Dec 2021

    Room: Classic (2X)

    Hotel Royal Spark Inn has replied on Wed Feb 02 19:30:47 IST 2022

    Hey manish jindal, it is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future. Regards, james!

    3.0

    Average

    rakesh.loyalty-icongroup

    According to price it's an average hotel. Have to improve even if it's price is low. It's customer who ask for toiletries and etc.

    Travel Month: Dec 2021

    Room: Classic (2X)

    1.0

    The place was a mess lift was not working the room didn’t have keys yo the door no towel nothing just a dirty room

    himanshu p.family

    The room was total 0 value. The place had no keys to the room lift was not functional and had to walk 4 floors while carrying my pet who was sick and weight 40 kg. The room was no cleaner than a public restroom. No towel no amenities no keys for the room. If you wanted yo leave with stuff in your room you cant cause there were no keys. The place had wad so bad i didn’t order food and left the hotel 4 hours before checkout. The place was a boys hostel not a proper hotel i won’t recommend travel-ling with family and even if your alone don’t use this place waste of money.

    Travel Month: Dec 2021

    Room: Classic (2X)

    1.0

    Don't be deceive by the pics. Don't stay

    shubham a.solo

    No value for money no hygiene very small rooms poor approach road to hotel main gate even the lift was not working, i have walk up to 5th floor smelling rooms bed bugs and ants all around in short no maintenance or service

    Travel Month: Aug 2021

    Room: Classic (2X)

    Hotel Royal Spark Inn has replied on Mon Aug 30 12:03:17 IST 2021

    Hi, shubham! we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time regards, amelia.

    5.0

    Worst approach

    rajesh.business

    It was a mistake ti book this hotel will not stay here again it is dirty

    Travel Month: Jul 2021

    Room: Classic (2X)

    Hotel Royal Spark Inn has replied on Fri Aug 06 08:03:37 IST 2021

    Hey rajesh garg, thank you so much for the wonderful rating. Please share your views in the future as well. Have a nice day! regards, vishal

    1.0

    Worst

    mohammad s.couple

    I dont recommend this property

    Travel Month: Jun 2021

    Room: Classic (2X)

    Hotel Royal Spark Inn has replied on Fri Jun 25 10:49:07 IST 2021

    Hi, mohammad! thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, bruce

    5.0

    Osam room

    khushal s.couple

    This is the best hotel for couples

    Travel Month: Mar 2021

    Room: Classic (2X)

    Hotel Royal Spark Inn has replied on Sun Mar 21 20:00:36 IST 2021

    Hey khushal salotra, thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, james!

    5.0

    Nice place to stay

    dhiraj g.solo

    Location is perfect, must plan if u are travel-ling solo. And polite staff attitude

    Travel Month: Feb 2021

    Room: Classic (2X)

    Hotel Royal Spark Inn has replied on Tue Mar 16 07:32:13 IST 2021

    Thank you so much for the amazing feedback, dhiraj gera! we will put in our efforts to provide consistent service to your future visits. Regards, vishal

    3.0

    .

    rupesh m.solo

    Tv was not working. Lights were not working

    Travel Month: Feb 2021

    Room: Classic (2X)

    Hotel Royal Spark Inn has replied on Sat Mar 06 20:00:21 IST 2021

    Hi rupesh mahala! we are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, james!

    3.0

    Stay at collection

    sudhir k.solo

    Location is just 50 mt away from highway, for a solo traveller it is a good hotel. Don't expect too much at this rate. Deal by mmt was too good.

    Travel Month: Feb 2021 (3-Night Stay)

    Room: Classic (2X)

    Hotel Royal Spark Inn has replied on Thu Mar 11 00:00:44 IST 2021

    Hi, sudhir kumar! thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your next stay nothing less than an amazing experience. Regards, james!

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