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Mali Panchghara, Howrah | 1.9 km drive to Howrah Bridge
86 Ratings, 31 Reviews
Last 10 Customer Ratings (Latest First)
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Excellent Stay
Friendly staff. Clean rooms. Allowed for a late checkout. Everything works well
Room: Single room
Excellent Stay
The service was good and the stay was also good.
Room: Family Room
Samiran
Wonderful Hotel👌🏻👌🏻👌🏻👌🏻
Room: Single room
Hotel Royal Inn has replied on Sat Sep 13 19:47:21 IST 2025
Dear Samiran, Thank you for your amazing feedback! We're so happy to hear that you had a wonderful stay with us. Your satisfaction means the world to our team. We truly appreciate your support and hope to welcome you back again soon! Warm regards, Achintya Mandal
Good Stay
There should have been a lift
Room: Family Room
Hotel Royal Inn has replied on Sat Sep 13 19:49:42 IST 2025
Dear Pramod, Thank you for sharing your feedback. We truly appreciate your comments and understand how the absence of a lift may have caused inconvenience during your stay. Please know that we are continuously working to improve our facilities, and your input helps us prioritize future enhancements. We hope to have the opportunity to welcome you back and provide an even better experience. Warm regards, Achintya Mandal
Good Stay
feel safe for the family while staying here feel safe for the family while staying here.
Room: Deluxe Room
Hotel Royal Inn has replied on Sat Sep 06 21:11:07 IST 2025
Dear Sandeep, Thank you for taking the time to share your feedback. We're truly happy to hear that you and your family felt safe during your stay with us. Ensuring a secure and comfortable environment for all our guests is very important to us, and it's wonderful to know we succeeded in that. We appreciate your support and look forward to welcoming you and your family back in the future. Warm regards, Achintya Mandal
No service and hygiene
We are 8 persons with 3 rooms. Rooms and bathrooms were not cleaned with lots of dust. Towels were not kept in the rooms, upon asking to reception many times (6 times) they had given only 3 towels between 8 persons. Behavior of the receptionist are roudly.
Room: Family Room|Deluxe Double
Hotel Royal Inn has replied on Sat Sep 06 21:14:46 IST 2025
Dear Vimal, Thank you for taking the time to share your experience. We're truly sorry to hear that your stay did not meet expectations, and we sincerely apologize for the inconvenience you faced regarding room cleanliness, towel availability, and the service at reception. Please be assured that this is not the standard we aim to provide. Your feedback has been shared with our housekeeping and front desk teams to address the issues and ensure better service moving forward. We value your input and hope you’ll consider giving us another opportunity in the future to provide you with a much-improved experience. Warm regards, Achintya Mandal
Excellent Stay
Very good experience . Nice location near AC matke Very good experience . Nice location near AC market
Room: Deluxe Room
Hotel Royal Inn has replied on Sat Sep 06 21:17:04 IST 2025
Dear Mahadeb, Thank you for your kind words! We’re so glad to hear that you had a great experience and enjoyed our location near AC Market. It’s always a pleasure to know our guests are happy and comfortable during their stay. We look forward to welcoming you back again soon! Warm regards, Achintya Mandal
Average Stay
The quality of room is not good as we expected.
Room: Family Room
Hotel Royal Inn has replied on Sun Sep 07 10:41:49 IST 2025
Dear K Ravi Kumar, Thank you for your feedback. We're sorry to hear that the room did not meet your expectations. Your comments are important to us, and we’ll be reviewing the quality and condition of our rooms to ensure we’re providing the comfort and experience our guests deserve. We truly appreciate you bringing this to our attention and hope you’ll consider staying with us again, giving us a chance to improve your experience. Best regards, Achintya Mandal
Clean
Good and clean room, polite service Good and clean room, polite service
Room: Single room
Hotel Royal Inn has replied on Sun Sep 07 10:44:02 IST 2025
Dear Ayan, Thank you for your kind review! We’re glad to hear you enjoyed the clean room and appreciated the polite service. Your satisfaction is our top priority, and it’s always rewarding to know we’re meeting our guests' expectations. We look forward to welcoming you again soon! Warm regards, Achintya Mandal
well behave , good service
All good All good behaves is very good All good All good behaves is very good
Room: Deluxe Double
Hotel Royal Inn has replied on Sun Sep 07 10:45:44 IST 2025
Dear Akash, Thank you so much for your kind words! We’re delighted to hear that you had a good experience and found our team’s behavior to be welcoming and respectful. Your satisfaction means a lot to us. We hope to have the pleasure of hosting you again soon! Warm regards, Achintya Mandal
Poor Stay
Room floor was very dirty. Bed sheet was very dirty. I will not never go there
Room: Deluxe Double
Hotel Royal Inn
Dear Dipankar, We’re very sorry to hear about your experience and sincerely apologize for the condition of the room and bed sheet during your stay. This is far below the standards we aim to maintain, and we understand how disappointing this must have been. Please be assured that we take your feedback seriously. We are addressing this issue with our housekeeping team to ensure such situations do not happen again. While we regret that your stay was not satisfactory, we appreciate your honest feedback and hope you might consider giving us another chance in the future to provide the quality and comfort you expected. Kind regards, Achintya Mandal
Terrible Stay
A very congested place, the surrounding area is crowded and the road touch. Lots of noise can't sleep till 00:45. A very congested place, the surrounding area is crowded and the road touch. Lots of noise can't sleep till 00:45.
Room: Deluxe Double
Hotel Royal Inn has replied on Sun Sep 07 10:48:57 IST 2025
Dear Ganesh, Thank you for taking the time to share your feedback. We’re sorry to hear that your stay was affected by noise and the surrounding congestion. Being in a central location does come with its share of activity, but we understand how important a quiet and restful environment is for our guests. We are currently looking into solutions to minimize noise disturbances and improve the overall guest experience. Your feedback is valuable to us and will help guide future improvements. We hope you might consider giving us another opportunity in the future. Best regards, Achintya Mandal
Excellent Stay
hardly 1km from station. building is old but hotel inside is good and Clea hardly 1km from station. building is old but hotel inside is good and Clean
Room: Single room
Hotel Royal Inn has replied on Sun Sep 07 10:50:29 IST 2025
Dear Anil, Thank you for your kind feedback. We’re glad to hear you appreciated our convenient location near the station and found the hotel clean and well-maintained inside, even if the building is older. Your comments mean a lot to us, and we hope to welcome you again on your next visit! Warm regards, Achintya Mandal
Very bad facility high charge and no given best facility
I am stay 1 days and 3 hours and taking money 2 days and taken money double bed but given no any facility not he came to check the room any requirement or not
Room: Deluxe Double
Hotel Royal Inn has replied on Sun Sep 07 10:52:44 IST 2025
Dear Sandeep, Thank you for your feedback. We're truly sorry to hear that your experience did not meet your expectations. We apologize for any confusion regarding the billing and the room facilities provided. We always aim to offer fair service and attentive support to our guests, and we regret that you felt overlooked during your stay. Your comments have been shared with the concerned teams to ensure better communication and guest service in the future. We appreciate you bringing this to our attention and hope you might consider giving us another opportunity to serve you better. Sincerely, Achintya Mandal
good hotel
Good experience good place to stay
Room: Single room
Hotel Royal Inn has replied on Sun Sep 07 10:53:59 IST 2025
Dear Indradeo, Thank you for your kind words! We’re glad you had a good experience and enjoyed your stay with us. Your feedback means a lot, and we hope to welcome you again soon! Warm regards, Achintya Mandal
good
it was awesome service and also they are very humble it was awesome service and also they are very humble .
Room: Family Room
Hotel Royal Inn has replied on Wed Jul 16 20:20:34 IST 2025
Dear ,Inzamam Thank you so much for your kind words! We’re delighted to hear that you enjoyed our service and found our team to be humble and welcoming. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to hosting you again soon at Hotel Royal Inn! Warm regards, Achintya Mandal
Good Stay
room maintenance good but 2nd floor lift not available so senior citizen very hard problem room maintenance good but 2nd floor lift not available so senior citizen very hard problem
Room: Deluxe Double
Hotel Royal Inn has replied on Wed Jul 16 20:22:11 IST 2025
Dear Siva, Thank you for your valuable feedback. We’re glad to know that you were satisfied with the room maintenance. However, we sincerely apologize for the inconvenience caused due to the lack of a lift to the second floor, especially for senior citizens. We understand how important accessibility is, and we truly regret the discomfort this may have caused during your stay. Please be assured that we are actively exploring options to improve accessibility in our property. Your feedback is very important to us and helps us work toward better facilities for all our guests. We hope to welcome you again with an improved experience in the future. Warm regards, Achintya Mandal
Poor Stay
as per price, not available minimum things,even drinking water
Room: Deluxe Double
Hotel Royal Inn has replied on Wed Jun 25 18:51:02 IST 2025
Dear Pramod, Thank you for sharing your feedback. We’re sorry to hear that you felt some basic amenities were missing during your stay. We would like to clarify that drinking water is indeed available for all our guests. RO (filtered) water is provided complimentary, and bottled mineral water is available at an additional charge, as per standard hotel practice. We're always happy to assist with any requests during your stay, and we regret if this wasn't clearly communicated. Your feedback is important to us, and we’re working to ensure all our guests feel informed and well taken care of. We hope to have the opportunity to welcome you again for a more comfortable experience. Warm regards, Hotel Royal Inn Achintya Mandal
Excellent Stay
Good service and helpful guide
Room: Family Room
Hotel Royal Inn has replied on Wed Jun 18 20:23:51 IST 2025
Dear Lalan kumar, Thank you for your kind words! We're delighted to hear that you enjoyed our service and found our team helpful during your stay. Your satisfaction means a lot to us, and we hope to welcome you back again soon for another great experience. Warm regards, Achintya Mandal
Excellent Stay
I had a comfortable stay at Hotel Royal Inn, Howrah. The rooms were clean, well-maintained, and equipped with all the basic amenities. The location is excellent, just a short distance from Howrah Railway Station, which made my travel very convenient. The staff was polite and helpful, and check-in was smooth. Overall, a good choice for both business and short stays.
Room: Deluxe Double
Hotel Royal Inn
Dear Pankaj, Thank you so much for your wonderful review! We’re delighted to hear that you had a comfortable stay at Hotel Royal Inn, Howrah. It’s great to know you appreciated our clean and well-maintained rooms, convenient location near Howrah Railway Station, and the courteous service from our staff. Your kind words mean a lot to our team, and we’re glad we could make your travel experience smooth and enjoyable. We look forward to welcoming you again—whether for business or a short stay! Warm regards, Achintya Mandal
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