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Review Of Grand Inn

Shibpur, Howrah

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.3
    Good

    39 Ratings, 19 Reviews

    excellent
    28%
    very good
    28%
    average
    15%
    poor
    5%
    bad
    23%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 4
    • 1
    • 4
    • 1
    • 4
    • 3
    • 3
    • 4
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property has a nice environment and polite staff, which guests appreciate. Cleanliness is generally noted positively, but there are concerns about room quality and bathroom issues. The location is somewhat tricky, being in a residential area without nearby shops. While some enjoyed their comfortable stay, others experienced significant cleanliness and maintenance issues, leading to mixed feelings overall.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    ziauddin m.family

    It's a nice property and a very good environment.the staff behaviour is very polite.I like very much cozy an peacefull stay.

    Travel Month: Jul 2025

    Room: Standard Room

    4.0

    Good Stay

    prashant m.business

    location is slightly inside food is good, staff is polite and cleanliness is good. this property is in residential area so no nearby shops etc are available.

    Travel Month: Jun 2025

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    rabinarayan m.

    Hotel staff are very cooperative, waited for very late night to receive us. Our staying there is very comfortable. Thanks to makemytrip also.

    Travel Month: Apr 2025

    Room: Standard Room

    1.0

    The worst hotel I have ever seen.

    binay k.couple

    The worst hotel I have ever seen. Nothing is good here. Its not easy to reach here. The people are not nice, room and bed sheets are not clean. The bathrooms are worst. You cannot invite any guest here. They are going to charge for that.

    Travel Month: Mar 2025

    Room: Standard Room

    5.0

    Nice

    prasann k.business

    Room was very nice, hotel staff are vehicle cooperative and location is ok, only bad this is bathroom was very small.

    Travel Month: Oct 2024

    Room: Standard Room

    1.0

    Terrible Stay

    nayanjyoti b.

    Hotel was not comfortable and bathroom water leakage to room, room was not clean, be-sheet not clean also, when i check out they deny to provide gst invoice after that they agree and take almost 1 hour to provide me gst.

    Travel Month: Jul 2024

    Room: Classic Room

    Grand Inn has replied on Wed Sep 11 15:20:50 IST 2024

    We apologize for the discomfort and issues you faced during your stay. Your feedback regarding cleanliness and maintenance is important to us, and we will address these concerns promptly. We also regret the delay with the GST invoice and will work to improve our check-out process. Thank you for bringing this to our attention.

    1.0

    Pathetic

    manabendra r.loyalty-iconcouple

    The hotel was charging 2500 per night for absolutely zero service. The staff was careless and the breakfast was terrible

    Travel Month: Aug 2023 (3-Night Stay)

    Room: Classic Room

    2.0

    Poor Stay

    anil k.

    Locality is not good. Room is passable.

    Travel Month: Aug 2023

    Room: Classic Room

    Grand Inn has replied on Wed Sep 11 15:24:46 IST 2024

    Thank you for your feedback. We’re sorry to hear that the locality and room did not meet your expectations. We appreciate your comments and will work on making improvements.

    5.0

    Super

    v b.loyalty-iconbusiness

    Make my trip nice app low to high price room available but small rate in hotel not in washroom and room quality

    Travel Month: Jul 2023

    Room: classic Room

    • user photos
    • user photos
    • user photos

    Grand Inn has replied on Wed Aug 02 07:45:07 IST 2023

    Thank sir

    5.0

    Best hotel in howrah

    shamsuddin a.family

    One of the best hotel servers and best behaviours. All staff are very cooperative and cordial. Every service very quickly.

    Travel Month: Jun 2023

    Room: classic Room

    • user photos

    Grand Inn has replied on Thu Jul 13 23:00:27 IST 2023

    Thank u sir. Visit again .

    1.0

    Terrible Stay

    sujit s.

    I will never book any hotel through makemytrip. Tv is not working, i ask for food they don't have kitchen not even tea, i booked from zomato and asked for place they give some dirty plates. I will never book any hotel through makemytrip. My realtion with mmt is over

    Travel Month: Mar 2023

    Room: Deluxe Room

    Grand Inn has replied on Fri Jun 23 23:04:33 IST 2023

    We very sorry for inconvenience sir. kitchen was under renovation.

    4.0

    Hygiene

    ajit v.couple

    The hygiene was quietly maintained good, rooms conditions are really good. The location is little tricky but after-all a decent experience.

    Travel Month: Feb 2023

    Room: Deluxe Room

    Grand Inn has replied on Thu Mar 16 09:53:17 IST 2023

    Thanku sir

    2.0

    Poor Stay

    nihar r.loyalty-icon

    1. I have taken pictures but the biggest issue is that the bed sheets provided are so dirty with various stains and stains that they are very unusable. Just as a house shakes continuously in an earthquake, when a car goes by, the house shakes and it is impossible to lie down or sit in a normal position. I made all the complaints about these matters in the night and all the things have been shown to the hotel reception and all the video recordings are there.

    Travel Month: Feb 2023

    Room: Deluxe Room

    Grand Inn has replied on Thu Mar 16 09:54:47 IST 2023

    We are really sorry for the inconvenience.

    4.0

    It was a good stau it was a good stay

    sanjay m.loyalty-iconsolo

    I just used the room, stay was short, did not eat anything there. The room was neat and clean

    Travel Month: Feb 2023

    Room: Deluxe Room

    Grand Inn has replied on Thu Mar 16 09:57:21 IST 2023

    Thanku sir for your valuable feedback.

    3.0

    Average staying

    md a.business

    Room was not upto mark, but location wise good

    Travel Month: Dec 2022

    Room: Deluxe Room

    Grand Inn has replied on Thu Mar 16 09:58:19 IST 2023

    Thanku sir for your valuable feedback.

    4.0

    Good Stay

    tanishq g.

    Room was good, room service was good, food was good, the only thing that coud have been better were the bed sheets and pillowcovers and towels. Bedsheets were stained and looked dirty towels were worn out. No

    Travel Month: Jan 2023

    Room: Deluxe Room

    Grand Inn has replied on Thu Mar 16 10:02:01 IST 2023

    Sorry for the inconvenience sir. U could report to the front desk. We will rectify it. Thank you sir for your valuable feedback

    4.0

    Hygiene

    subhajit d.couple

    Bed sheets are not properly clean

    Travel Month: Dec 2022

    Room: Deluxe Room

    Grand Inn has replied on Thu Mar 16 10:04:35 IST 2023

    Sorry sir for your inconvenience. We will rectify it. U could report to the front desk. Thank you sir for your valuable feedback visit again

    4.0

    Good Stay

    ashutosh.

    Everything was good, direction to reach the hotel was confusion

    Travel Month: Dec 2022

    Room: Deluxe Room

    Grand Inn has replied on Thu Mar 16 10:07:24 IST 2023

    Thank you sir for your valuable feedback visit again

    3.0

    Ok

    rajesh d.couple

    The place is nice to stay. But the cost is little high.

    Travel Month: Nov 2022

    Room: Deluxe Room

    Grand Inn has replied on Thu Mar 16 10:08:28 IST 2023

    Thank you sir for your valuable feedback

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