The property is conveniently located close to Howrah railway station, making it easy for travelers. However, many guests have raised concerns about cleanliness, with reports of smelly rooms, dirty bathrooms, and old furniture. Staff behavior has also been criticized, with some guests mentioning rude service and excessive tipping requests. Some reviews highlighted decent food quality, but overall experiences lean towards being negative with unsatisfactory room conditions and poor hospitality. Overall, many suggest looking for better options elsewhere.