The property is conveniently located walking distance from Howrah railway station, making it ideal for train travelers. Guests mention the food quality as a highlight, though prices are noted to be high. Many reviews point to poor hygiene and cleanliness in rooms and bathrooms, with issues like insects and unclean linens. Staff behavior is often described as rude, with constant demands for tips. Overall, while the location and food have their merits, service and maintenance raise significant concerns.