The reviews highlight a series of major issues with the property. Guests faced problems such as broken doorbells, unhygienic conditions, and dirty bathrooms. Many were unhappy with the room quality, specifically regarding cleanliness and smell, while others reported being charged extra for non-A/C rooms. A recurring theme is the poor staff behavior, including refusal to check in late and unhelpful customer care. Overall, expectations for a comfortable stay were not met, leading to dissatisfaction among visitors.