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Review Of Hotel Pearl plaza @ New Delhi Railway Station

Paharganj, Delhi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    105 Ratings, 84 Reviews

    excellent
    21%
    very good
    26%
    average
    15%
    poor
    16%
    bad
    22%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 3
    • 4
    • 5
    • 1
    • 5
    • 2
    • 3
    • 4

    Rating Categories

    • Location3.7
    • Cleanliness3.1
    • Room3.3
    • Food3.5
    • Hospitality3.0
    • Value For Money3.1
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Bad Experience with Hidden Charges
    • Poor Room Conditions with Dirty Sheets
    • Unhygienic and Congested Rooms
    • Slow and Unresponsive Room Service
    Read more

    Sort by:

    Positive first
    1.0

    Terrible Stay

    ranvir r.family

    very bad experience, when I reach hotel and see the room for checking hotel demand extra money for checking room.when i deny to extra payment hotel staff pressed to me for checking in bad room in his hotel. and when I want to cancel the booking got this booking not cancilable or fund not refundable.so that situations I paid extra 500 to hotel for check in room. but after that also I get bad experience to stay there. service is very poor in the room and breakfast is also not satisfied condition.my whole life this a bad experience to booking this hotel.

    Travel Month: Jun 2025

    Room: Deluxe Double Room

    • user photos
    • user photos
    3.0

    Average Stay

    aftab b.family with 1 kid

    We did not get proper ventilated rooms. AC was not working properly. Room service was very slow. Location is good near New Delhi Railway station

    Travel Month: May 2025

    Room: Superior Family Room

    1.0

    Worst hotel to sta

    saikrishnan b.family

    Worst place ever , poor room service , late food provided, improper response, dont take the cabs from the hotel it is soo costlier , food also not so good , they are not providing proper water and other requirements for bathing soap shampoo and dental kit.. Asking a higher price for everything, they are turning off the AC and heater and not turning on even on repeated calls. The telecom provided is not working,remote not working... So on totally the worst hotel to stay

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Superior Family Room

    5.0

    Valuable with affordable prices

    kamran a.loyalty-iconfamily

    Hotel is very valuable with affordable prices. All staffs are friendly. Moreover hotel is in good location.

    Travel Month: Feb 2025

    Room: Deluxe Double Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    sandesh.family

    The hotel was clean while check-in but there is no room cleaning service then after so disappointment about the service

    Travel Month: Dec 2024

    Room: Deluxe Room

    Hotel Pearl plaza @ New Delhi Railway Station has replied on Mon Jan 06 19:23:03 IST 2025

    Respected sir we are apologize for this problam,

    4.0

    Fab stay

    prakshit m.family

    It was a nice experience in the hotel, the staff is also very polite and the location of the hotel is easily accessible

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Deluxe Room

    Hotel Pearl plaza @ New Delhi Railway Station has replied on Mon Jan 06 19:23:30 IST 2025

    Thanks for your kind support sir

    4.0

    Good hotel very good location, nearby everything available, food is good,

    arpit k.loyalty-iconfamily

    Good location nice hotel comfortable stay, location is very good, everything is near by, no problem of transportation

    Travel Month: Nov 2024

    Room: Deluxe Room

    • user photos

    Hotel Pearl plaza @ New Delhi Railway Station has replied on Wed Dec 18 11:35:32 IST 2024

    thanks for your kind support sir

    5.0

    Excellent Stay

    aftab b.family

    Location was fine but first time it was bit difficult to find. Overall stay was comfortable enjoyed

    Travel Month: Oct 2024

    Room: Deluxe Room

    Hotel Pearl plaza @ New Delhi Railway Station has replied on Sat Nov 02 12:01:13 IST 2024

    Thanks for your kind support Mr Aftab Ji

    1.0

    Disgusting hotel.

    samir g.family

    Poor experience. Unhygienic rooms. Bad quality food. Staff behaviour was disgusting. I travelled with my aged parents and we asked them for hot water as their was gyser in our room but they switched off the gyser from the main connection point telling if you want hot water contact the owner of the hotel. There was no remote available for the AC the hotel staff was managing it my switching it on when we asked the and close it on their own. The food they serve was way to expensive.

    Travel Month: Apr 2018

    Room: Standard Room

    2.0

    I have very Bad experience at the hotel, its Bad

    mohammad a.family

    Rooms are very Bad, I book family Room but they give me very small room, The room is not clean. Bad sheet & towels are very dirty they have lots of very dirty spots. Behavior of front office man is also roude. He is not helpful. Then they change the room by taking 1000/- Rs extra

    Travel Month: Apr 2018

    Room: Standard Room

    1.0

    Service was bad also.

    harpreet s.solo

    Tv set top box was not recharged. So tv not worked. Bathroom toilet jet was broCken. At reception taken more than 20 minuts to give room. Service boy said that he will get set top box from another room but he did not came back.

    Travel Month: Apr 2018

    Room: Standard Room

    2.0

    Not happy experience please can't do buwith prope

    dayanand t.solo

    Behavior of hotlier is not too good as per professional require. I am not really fecal well because of bad behavior and there is not lift in use to in hotel going up and down is very tried experience. I neve ever stay at this hotel. Agen

    Travel Month: Mar 2018

    Room: Standard Room

    3.0

    It is good. Just the check-in time is soo late in mm

    harsh v.group

    The hotel staff is good in behaviour. The location of hotel is near to are. K. Ashram metro station. Heater of hotel is working good. Food is good in taste. Whole experience is Good and the cost of hotel booked from MMT is good. Just the thing I don't like about it that checked in time is 12:00pm, Soo I have to wait for 3 and half hour to go into my room. Kindly make check-in time 8 or 9 in morning, soo that nobody have to wait for this long

    Travel Month: Mar 2018

    Room: Standard Room

    3.0

    Overall Experience was good

    smitha g.family

    We booked a room for 3 Adults when we reached the hotel on the first day. The room was not available, they offered us a 2 bed room. It was quite difficult to argue with them. The rooms were not that clean and tidy as shown in the pics. The area is too crowded. Not suitable for a relaxing trip.

    Travel Month: Mar 2018 (4-Night Stay)

    Room: Deluxe Room

    1.0

    Waste of money

    manikant c.loyalty-icongroup

    The room was not up to mark as shown in pictures. It was unhygienic . . I have opted for the breakfast option and also paid for it in advance and a day before requested in call that I am fasting so kindly arrange breakfast accordingly But they didn't even bothered and I have to left the hotel without meal The hotel was also not hygienic

    Travel Month: Mar 2018

    Room: Standard Room

    1.0

    Really bad stay. They charged

    priyesh h.solo

    Really bad stay. They charged me for early check-in but they didn't gave me any receipt for that. No service, no cleanliness. At the time of checkout they didn't gave me the bill for stay . Really bad experience don't ever try this hotel booking.

    Travel Month: Feb 2018

    Room: Standard Room

    2.0

    Average hotel to stay .

    sanjiv k.solo

    Good hotel to stay . Location is only good . Tv was not in working condition . Room. Was also not too clean. Need a lot of improvement . Staff was good but jio network is not available in hotel it's a big problem.

    Travel Month: Mar 2018

    Room: Standard Room

    2.0

    After this trip next time we don't want to go there

    raj s.group

    Location is not excellent ,. Rooms are good ,. Staff are sported after giving money. There is a lot off adventure in room but hotel staff are sported. Hotel is not popular to any one we want to clarify to hotel address

    Travel Month: Feb 2018

    Room: Family Room

    1.0

    Average room

    nishad.family

    An average hotel, they gave room on the third floor and there's no lift, am take my luggage and walk whole steps, no tv connection no exhaust fan in the bathroom,

    Travel Month: Feb 2018

    Room: Family Room

    3.0

    Location and hospitality is good rest is average

    deepika s.solo

    Workers are polite but lazy, room service is not, I order things many time but did not come on time, house keeping was very poor, workers was not punctual, food was below average but the person on reception was good and very polite.

    Travel Month: Feb 2018

    Room: Deluxe Room

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