The property boasts a prime location near CST station, making it a convenient base for exploring South Mumbai. Guests appreciate the helpful and polite staff, and the quick service provided. While the rooms are compact and have cleanliness issues, they are generally well-maintained. However, numerous reviews mention disappointing amenities, poor breakfast options, and some rude interactions with management. The value for money aspect seems varied, with many feeling the room prices do not match the size and comfort offered.