The property has a convenient location near Nizamuddin railway station and Sarai Kale Khan metro, making it accessible for local travel. Some guests appreciated the helpful staff and prompt service. However, many reviews highlight serious issues like uncleanliness, lack of basic amenities, and rude behavior from staff. Complaints about extra charges for rooms and poor maintenance of facilities such as bathrooms and air conditioning are common. Overall, the experience has been far from satisfactory for numerous guests.