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Review Of Hotel O Surya Inn0123401234

Nizamuddin East, Delhi | 7 minutes walk to Hazrat Nizamuddin Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.6
    Average

    73 Ratings, 38 Reviews

    excellent
    18%
    very good
    15%
    average
    14%
    poor
    15%
    bad
    38%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 1
    • 2
    • 1
    • 3
    • 1
    • 1
    • 1

    Rating Categories

    • Location3.4
    • Cleanliness3.1
    • Room3.6
    • Food1.8
    • Value For Money3.3
    • Facilities2.6
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    Review Summary

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    Guests appreciate the property's good location near the Sarai Kale Khan metro station and Nizamuddin railway station, making it convenient for local travel. Some mentioned pleasant staff and decent room service, with air conditioning and 24-hour hot water. However, there are notable concerns about cleanliness, unprofessional service, hidden extra charges, and inadequate facilities, including no lifts and maintenance issues.

    Sort by:

    Positive first
    1.0

    Not recommended

    mohd m.business

    Dont expect, luxury, hygiene, service, good behaviour from this hotel. All are unprofessional, if you book room queen bed room then you will get single bed room.

    Travel Month: Nov 2023

    Room: Classic

    1.0

    Terrible Stay

    salman k.couple

    Everything is very poor very dirty and the staff was also very unprofessional, there was no water coming, no light in the bathroom. Worst experience of life.

    Travel Month: Nov 2023

    Room: Classic

    3.0

    Cleanliness

    ragini t.loyalty-iconcouple

    Bathroom was not clean. Jet spray tuta hua tha. Charging sockets were not working. Remote of ac was with hotel staff.

    Travel Month: Oct 2023

    Room: Classic

    1.0

    Worst stay

    dutta p.family

    No drinking water, terrible washroom and rude staff. Booking was not reflecting on their system. They allotted a room on the 3rd floor and no lift in the building. The room and washrooms didn't match what is shown . Not recommended at all.

    Travel Month: Sep 2023

    Room: Classic

    1.0

    Terrible

    ananta d.loyalty-iconfamily

    1) no water in bathroom ( asked several times then got the water, then again after few hours there was no water. 2) cuts ac power at night can't even charge your phone, only a light and a fan can be run. 3) no lift/escalator.

    Travel Month: Aug 2023

    Room: Classic

    1.0

    Very bad experience

    jay s.loyalty-iconbusiness

    No proper cleaning, sanitation and lighting. Bedsheets were not changed. Ac, geyser were not working properly.

    Travel Month: Aug 2023

    Room: Classic

    1.0

    Bad treatment

    sudheer k.loyalty-iconfamily

    I was booked two rooms. I was given only one room arguing they cannot provide two rooms at this rate. We adjusted in one room since it was only one night stay and we reached hotel at 10 pm.

    Travel Month: Sep 2022

    Room: Classic

    2.0

    No breakfast

    ram k.family

    In my package breakfast was included but i didn’t got any

    Travel Month: Sep 2022

    Room: Classic

    1.0

    Worst ever

    parag k.solo

    Cleanliness was not good at all , owner was only concen for money , all time she use to ask for amount we booked she asked us to pay difference amount for tariff she wanted from oyo , we told her what is our concen for that

    Travel Month: Sep 2022

    Room: Classic

    1.0

    Terrible Stay

    dipin k.

    The hotel res-fused to provide the room i booked. They charged me again 600 rupees. The service was also very bad. The amount i paid for this hotel is worthless. I was not expecting this from such a reputed firm. I would like to get a refund.

    Travel Month: Aug 2022

    Room: Saver Single

    1.0

    Terrible Stay

    oppilamanideepan.

    The hotel people charged me extra 425 rupees for staying, since the make my trip shows very less amount, which is not enough for them. The room was good but it was not worth for (940 +425 ) rupees. Since, i had many luggages and i was with my kid, i was forced to pay the extra amount

    Travel Month: Jul 2022

    Room: Classic

    4.0

    Good stay

    jayanto k.solo

    Good and pleasant stay and behaviour is also good

    Travel Month: Jul 2022

    Room: Saver Single

    1.0

    Terrible Stay

    rohan t.solo

    Extra lodging charges taken rs 336

    Travel Month: Jun 2022

    Room: Saver Single

    2.0

    Least preferable

    sudesh p.solo

    Below average, charged double amount to stay as booking was online.

    Travel Month: Jun 2022

    Room: Saver Single

    2.0

    Walking distance to sarai kale khan metro station

    shiwangi s.family

    Location is good if you want to use delhi metro as your main transportation for local visits. It's just few metres away from sarai kale khan metro station and close to nizamuddin railway station but the street is narrow so cab drivers will always request you to come to gate 3 of metro station

    Travel Month: Jun 2022

    Room: Classic

    5.0

    Best place to stay for short trips to delhi

    anuj n.solo

    Walking distance from nizamuddin metro gate no 3. Very easily locate-able. Google shows the exact location. Helpful staff. Smooth check in. I was solo traveler came for exams. Nice and clean room, all amenities. Wonderful ac and hot geyser water 24 hrs. Room service was great. Cleanliness 5/5 staff behaviour 5/5 comfortable stay 5/5 p. S - it is next to nizamuddin station so locality is poor. But hotel is good. No lifts available. I was a solo traveller with single backpack. However the staff assured that they will take the baggage to room. It might be difficult for old persons to climb stairs. Rest all was fine. My exams went well. Had a good last min revision in the calm and quiet place i. E. My room

    Travel Month: Jun 2022

    Room: Saver Single

    Hotel O Surya Inn has replied on Mon Jun 20 06:23:20 IST 2022

    Thank you for your kind words, anuj nigam! we shall never stop pleasing you with our services. Keep giving us opportunity and we ensure to live upto your expectation whenever you visit us next time. Have a great day! regards, rahul

    2.0

    Room

    saurav s.loyalty-iconsolo

    Room was too small with no tv inside. Washroom is was at its worst with no proper flushing of the toilet.

    Travel Month: Jun 2022

    Room: Classic

    5.0

    Clean bed n bathroom

    manjunath g.loyalty-iconfamily

    Good service n immediately response

    Travel Month: May 2022

    Room: Classic

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    Hotel O Surya Inn has replied on Sun Jun 05 07:12:21 IST 2022

    Thank you for the appreciation, manjunath guttedar! hoping to enhance your experience whenever you revisit us. Have a fantastic day further) regards, vishal

    4.0

    Good communication with each other and understandable people

    shoaib m.couple

    Very nice and it was see to next time

    Travel Month: May 2022

    Room: Classic

    1.0

    Very bad

    sharanabasappa g.business

    No clearance horrible experience

    Travel Month: Apr 2022

    Room: Classic (2X)

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