The property has faced significant criticism for misleading descriptions and poor service. Guests reported issues like dirty rooms and bathrooms, non-functional AC, and a lack of basic amenities like hot water and breakfast, which were promised but not provided. Additionally, the reception staff was often described as rude. While some appreciated the spaciousness and budget-friendly pricing, many warned that it's not suitable for families or those looking for a comfortable stay. Overall, it has left many disappointed.