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You are booking hotel for more than 30 days

Review Of Hotel O RK0123401234

Andheri, Mumbai | 7.9 km drive to T1 - Chhatrapati Shivaji International Airport

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    3.6
    Very Good

    56 Ratings, 38 Reviews

    excellent
    41%
    very good
    21%
    average
    16%
    poor
    9%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 5
    • 1
    • 1
    • 4
    • 4
    • 1
    • 2
    • 5

    Rating Categories

    • Location3.6
    • Cleanliness3.5
    • Room3.6
    • Food2.3
    • Hospitality3.7
    • Value For Money3.7
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests have mentioned that the property is decent for a short stay, highlighting good service from the staff and affordable pricing. However, the entrance is a common concern, described as awkward and located in a less appealing area. Rooms were noted to be compact, with some cleanliness issues and limited amenities. Breakfast options were found lacking, and Wi-Fi connectivity could be better. Overall, it seems like a mixed experience with specific points to consider.

    Sort by:

    Positive first
    3.0

    Decent for a nights stay

    sajal j.loyalty-iconsolo

    Ok for a short stay. But the location is bad and the entrance of the hotel is through a market. Would not recommend to female travelers.

    Travel Month: Jun 2019

    Room: Saver Single (X)

    2.0

    Pathetic stay

    sagar m.family

    Don't book here, they don't accept online payment if you have done, will trouble you for a lot

    Travel Month: Jul 2019

    Room: Saver Double (X)

    Hotel O RK has replied on Wed Jul 17 22:37:20 IST 2019

    Hi, Sagar! We re extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Rahul

    1.0

    Not anymore in my life

    jesty t.business

    I don't know how OYO recommend such hotel, Entrance us very bad, no cleanliness, got torn towel, got used soap, bathroom was not clean, TV remote was pathetic, no water provided, only thing staff was very helpful. Please rework I and all the above aspects, your business will definitely run. Respect your customer and get good feedback from them then automatically it will run. Thank you.

    Travel Month: Jul 2019

    Room: Saver Double (X)

    Hotel O RK has replied on Mon Jul 08 22:45:03 IST 2019

    We never expect any of our guest to face such issues, Jesty! We re extremely apologetic after knowing such kind of hassle faced by our guest. We have shared this with our team to take necessary action to ensure it's not repeated again. Regards, Rahul

    1.0

    Not good at all

    siddharha b.solo

    I took Uber from Airport to hotel, and to my surprise what I found was only the board on the Road, when asked to the nearby medical store man where the hotel is, he told me to go to the dirtiest 3 feet wide lane, which was the entry to the hotel, one word pathetic! It was a slump area, and don't know why the hotel made in slump area. Rooms were extremely small, with no proper arrangements. Breakfast was tasteless, options being poha, idli sambhar and bread egg. Staff was decent, and quick on service.

    Travel Month: Jul 2019

    Room: Saver Double (X)

    Hotel O RK has replied on Sat Jul 06 18:27:31 IST 2019

    Hi, Siddharha! Regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumstances, however, we've immediately shared the feedback to our relevant team to look into this concern so that our other guests shouldn't face such trouble further. Hope to make your future experience delightful and we assure you that we won't let you down this time. Regards Vishal.

    4.0

    Good stay

    kamaljit s.solo

    Good stay thanks to MakeMyTrip for its great deal.

    Travel Month: Jun 2019 (3-Night Stay)

    Room: Saver Double (X)

    Hotel O RK has replied on Fri Jun 21 23:42:27 IST 2019

    Hi, Kamaljit! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we'll put in our continuous efforts to retain this love. Wish you an amazing day ahead! Regards, Jamil.

    4.0

    Review for booked hotel

    mudit s.loyalty-iconbusiness

    Stay was overall good but the problem is regarding breakfast, they asked me for breakfast too early but came to deliver it during the time of my checkout. I refused it as I was getting late for my ride booking.

    Travel Month: Apr 2019

    Room: Saver Double

    Hotel O RK has replied on Fri May 03 20:38:54 IST 2019

    Thank you for your rating and valuable feedback, we've duly noted your feedback and ensure better stay in the future. Regards.

    1.0

    We had a worst experience ever in our lifetime

    abdullah m.group

    Worst delivery of services ever. We were frisked as the time of arrival, TV wasn't working, network was so weak and poor that we went able to get or give calls. So disgusting.

    Travel Month: Apr 2019

    Room: Saver Double

    Hotel O RK has replied on Mon Apr 22 13:37:00 IST 2019

    Hi, Abdullah! We're very sorry for the unpleasant experience you had with us and at the same time we would like to thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a pleasant one. Regards, Saurabh

    2.0

    Poor Stay

    true t.couple

    Rooms were very small and compact washroom. Lots of flies in the room.

    Travel Month: Apr 2019

    Room: Saver Double

    Hotel O RK has replied on Sat Apr 20 16:41:42 IST 2019

    Dear Guest, We're so disappointed to hear such kind of experience. Being a visitor, we do realize how it feels in such circumstances, however, we've shared the feedback to our relevant team immediately to rectify the issue. Hope to serve you better in future.

    2.0

    Location and payment

    ashish r.loyalty-iconbusiness

    The hotel is not provided any card payment facilities and while entering to the hotel there is no proper way to enter the hotel apart of that no towels no bathroom accessories were available, not so good and not the value of money

    Travel Month: Mar 2019

    Room: Saver Single

    Hotel O RK has replied on Tue Apr 09 17:47:50 IST 2019

    Hi, Ashish! We're extremely apologetic to know that your experience with us has not been a pleasant one and we'd definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal

    3.0

    Location not good

    lokesh.family

    Location not good and no parking and room service is very slow

    Travel Month: Mar 2019

    Room: Saver Double

    Hotel O RK has replied on Sat May 04 11:06:54 IST 2019

    Sincere apologies. We understand that your experience was not upto the expectations. Do not worry, we're continuously working to improve our services to make sure your next stay is perfect.

    3.0

    Good budget lodge

    jomesh s.couple

    Locality is not that fascinating, interior of room is limited but clean. Not specious, not recommended for Long stay.

    Travel Month: Mar 2019

    Room: Saver Double

    Hotel O RK has replied on Mon Apr 29 14:04:09 IST 2019

    Hi, Jomesh! We're extremely apologetic to know that your experience with us has not been a pleasant one and we'd definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal

    3.0

    Ok

    pranav g.business

    OK stay, Crowded area. No fresh air to rooms.

    Travel Month: Feb 2019

    Room: Saver Double

    4.0

    Food was delicious and was having medium price range

    abhijith k.

    Food was delicious and was having medium price range. The only problem is the hotel not having good range to Bsnl and Jio
    Facilities are good easy to access, delicious food and delivery was fine. Overall good experience

    Travel Month: Feb 2019

    Room: Saver Single

    4.0

    Good Stay

    kaushal r.

    Everything was good, nearby area is not that much bad.
    Room service was good but noise pollution was there which was hectic. Rest room condition was maintained good. No water bottles provided

    Travel Month: Feb 2019

    Room: Saver Single

    4.0

    Budget stay

    ranjay k.

    Excellent service, small but neat rooms with required facility, standard food

    Travel Month: Feb 2019

    Room: Saver Double

    5.0

    Excellent Stay

    rashida s.

    Wonderful stay. Great hospitality. Very neat and clean.

    Travel Month: Jan 2019 (3-Night Stay)

    Room: Saver Double

    1.0

    Worst area

    raghu s.

    There is no food facility, there is no daily cleaning.

    Travel Month: Jan 2019 (3-Night Stay)

    Room: Saver Double

    5.0

    Good and excellent

    muneer a.solo

    Very nice hotel, staff are very nice clean rooms and bathrooms, WiFi facility available. No open able window available in my room.

    Travel Month: Jan 2019

    Room: Saver Double

    1.0

    Terrible Stay

    pavan k.loyalty-icon

    Worst location slum area, worst cleanliness, worst food quality, you have to pass through narrow lane of just 2 feet wide for 50 meters to access the hotel. The most worst experience with OYO13885 Metro Residency Behram Baug, Jogeshwari West Mumbai.

    Travel Month: Jan 2019

    Room: Saver Double

    5.0

    Good

    sameer s.

    Good location.

    Travel Month: Jan 2019

    Room: Saver Double

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