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Review Of Hotel O Lakhi Guest House0123401234

Ganakpara, Guwahati | 9 minutes walk to Azara Railway Station

    User Rating & Reviews

    • everyone
    • couple
    • family
    1.7
    Poor

    23 Ratings, 13 Reviews

    excellent
    0%
    very good
    4%
    average
    17%
    poor
    26%
    bad
    52%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 1
    • 4
    • 1
    • 2
    • 3
    • 3
    • 2
    • 1
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The reviews highlight several major issues at the property, including extremely poor cleanliness and hygiene, with dirty rooms, toilets, and stained bedsheets frequently mentioned. Guests experienced rude behavior from management, mixed up bookings, and additional unexpected charges upon arrival. While some appreciated friendly service from specific staff members, the overall sentiment remains negative, emphasizing a dire need for improvements in both cleanliness and customer service. The location is noted as convenient for those near the airport.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    solo

    The basic amenities were only not provided like light and fan which were shown during the booking and also the door lock was not working, I was stuck inside which was a very terrible experience for me and as a woman it was not safe at all

    Travel Month: May 2025

    Room: Classic

    2.0

    Poor Stay

    mohammad s.family

    Two hours after check-in, we were forced to check out of O-Lakshmi Guest House in Guwahati! The manager's behavior was very-very-very- very bad and the hotel management about our room. Despite repeated requests, we were given a single bed room without AC instead of an AC double bed room.

    Travel Month: Mar 2025

    Room: Classic

    4.0

    Good Stay

    subhadwip s.

    Good service. The bed should be bigger for 2 people

    Travel Month: Jan 2025

    Room: Classic

    2.0

    Poor Stay

    maximum.loyalty-icon

    So dirty

    Travel Month: Dec 2023

    Room: Classic

    1.0

    room

    arjun l.couple

    मैंने जब बुकिंग की थी तब डबल बेड किया था । लेकिन जब मैं होटल पहुंचा तब मुझे रूम देने से मना किया गया। बहुत अनुरोध करने पर मुझे होटल दिया गया परंतु उपर से ३०० अधिक रुपयों की मांग की गई मजबूरी में मुझे देना पड़ा।

    Travel Month: Jun 2023

    Room: Classic

    1.0

    Pathetic, terrible, worst

    rita k.family

    The worst hotel i have ever seen in my whole life. Dirty rooms, dirty toilets and they took additional charges when we reached there. Pathetic experience and the staffs also also kind of rude. I really did-not like the hotel infact we changed the room because the previous room they gave us was very very dirty and then we took another room. It was also dirty but 1% better then the previous one. I would never ever recommend this hotel to anyone

    Travel Month: Jun 2023

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    ashutosh d.

    1- terrible

    Travel Month: May 2023

    Room: Classic

    1.0

    Terrible Experience

    ningthoujam b.couple

    I have never been to a hotel as dirty as this hotel, worst experience ever the bedsheet was supposed to be white, but it turn yellowish and they are not even willing to change saying it is jus some stain seriously stain😂

    Travel Month: Apr 2023 (3-Night Stay)

    Room: Classic

    Hotel O Lakhi Guest House has replied on Wed May 31 16:08:48 IST 2023

    Hi, Ningthoujam Bikramjit Singh! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead ) Regards, Priya

    1.0

    Worst

    sandip r.couple

    The owner asked for another payment before i got the room. I had to pay twice the price for the room and said the coupons don’t apply at that hotel. Also no towels were provided, the room was smelly and the water is the worst it was literally yellow !

    Travel Month: Feb 2023

    Room: Classic

    1.0

    Terrible Stay

    venkatesh v.

    Fraud hotel. I already prepaid

    Travel Month: Feb 2023

    Room: Classic

    2.0

    Poor Stay

    rebek k.

    The hospitality at lakhi guest house was good and the receptionist manager was friendly. Immense improvement in terms of cleanliness and hygiene is very much required. The room was dirty and there are spitting stains on the walls. The room smells the whole time and it was very difficult to have a sound sleep with that unpleasant smell. I really wish they improve in that cleanliness part since the location is ideal for those who wants to stay nearby the airport. Thank you.

    Travel Month: Feb 2023

    Room: Classic

    1.0

    Worst

    pinky b.couple

    Very worst experience, rooms were very dirty and even the service was not good. We had already paid full amount but they charge extra in hotel. Such a terrible experience. Will never ever visit again.

    Travel Month: Nov 2022

    Room: Classic

    2.0

    Room maintainance is poor bathroom was very dirty.

    shyam c.family

    Hotel manager was refuise to allot e 2 room on that price, he demand rs 1100 extra for 2 room. Finally allot e 1 room with rs 200 extra. Please consult with holel manager.

    Travel Month: Nov 2022

    Room: Classic

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