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You are booking hotel for more than 30 days

Review Of Super Hotel O Royal Pearl Inn0123401234

Rukmini Gaon, Guwahati

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    81 Ratings, 50 Reviews

    excellent
    40%
    very good
    26%
    average
    4%
    poor
    6%
    bad
    25%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 4
    • 4
    • 5
    • 2
    • 2
    • 1

    Rating Categories

    • Location3.3
    • Cleanliness4.1
    • Room4.9
    • Food3.5
    • Hospitality4.7
    • Value For Money3.5
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property boasts clean and comfortable rooms, a convenient location near Beltola Tiniali, and polite, supportive staff. Guests appreciate the tasty food and quick service, describing it as a decent choice for solo travelers. However, concerns have been raised about inconsistent service, with some guests needing to follow up multiple times for assistance. Additionally, issues with extra charges and claims of poor hygiene in some rooms have been highlighted. Overall, it’s a mixed experience for those considering a stay.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    couple

    The place was good and staff as well as the manager is very friendly and welcoming and food was delicious 😋

    Travel Month: Aug 2025

    Room: Classic

    5.0

    Excellent Stay

    ajit k.business

    Good service clean rooms, polite staff, good location. Food was delicious. Apart from that it in near to beltola tiniali,

    Travel Month: Apr 2024

    Room: Deluxe

    5.0

    Excellent stay

    mohsin a.couple

    The best stay i have experienced, all clean and awesome breakfast, all amenities were provided and excellent service

    Travel Month: Apr 2024

    Room: Classic

    4.0

    Good hotel for stay in guwahati

    sumit g.loyalty-iconbusiness

    It is good hotel. They take of cleanliness and all hotel staff are kind and polite. The rooms are clean and tidy.

    Travel Month: Dec 2023 (6-Night Stay)

    Room: Deluxe

    2.0

    Terrible hospitality

    kaustav s.business

    One needs to follow up with the service guys multiple times to get something, and some of the staffs are not professional at all.

    Travel Month: Aug 2023

    Room: Suite

    2.0

    A bit uncomfortable

    telen e.loyalty-iconbusiness

    As i was alone and my room was near to the reception i can hear the loud voices of the staffs upto 1 pm which made me quite uncomfortable and scary

    Travel Month: Jun 2023

    Room: Deluxe

    1.0

    Wrist management

    n v.loyalty-iconfamily

    They are collecting extra money for bookings. I have also faced the problem but i complain they talked to hotel management then they returned the money. And also there is no extra facilities.

    Travel Month: May 2023

    Room: Suite

    1.0

    Worst experience

    mridusman r.couple

    1. They asked for extra payment for the room 2. After check in they have given 3rd class quality room, stain on bedsheet smelling room 3. Rude behavior of all staff. 4. Food quality is extremely terrible. Please avoid to book this hotel. You will regret it

    Travel Month: Apr 2023

    Room: Classic

    Super Hotel O Royal Pearl Inn has replied on Wed May 31 16:13:28 IST 2023

    Hi, Roy! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barat

    4.0

    Good Stay

    lenin b.

    Very nice good comfortable good service

    Travel Month: Feb 2023

    Room: Deluxe

    1.0

    I

    trinayan.couple

    No facility in the room. No hygiene, old and dirty bedsheet, i will never recommend to my friend for that hotel

    Travel Month: Jan 2023

    Room: Suite

    5.0

    Excellent and good room

    lenin b.couple

    Colorful and comfortable room the room of property was bright

    Travel Month: Jan 2023 (3-Night Stay)

    Room: Deluxe

    Super Hotel O Royal Pearl Inn has replied on Mon Jan 30 05:24:29 IST 2023

    Great to hear this, lenin basumatary! thanks for being part of our family and we'll always strive to keep up with your expectations. We will work harder to ensure your rocking stay with us next. Have a pleasant day! hoping to retain this continuous love and support with our incredible services. Regards, sagar

    2.0

    T

    fj c.business

    Bed size was too small the caretaker demands extra money for late check in

    Travel Month: Dec 2022

    Room: Suite

    1.0

    Terrible Stay

    rahul a.

    I suggest you guys call with me

    Travel Month: Dec 2022

    Room: Classic

    1.0

    Never ever stay at this hotel

    nabanjan d.family

    Hotel manager behavior is very bad, and alwaz ask for extra money to stay and if u denied then he will forcly through you out from thjs hotel, he dont cares about any thing, i suufferd a lot, so everyone please take care yourself

    Travel Month: Oct 2022

    Room: Deluxe

    1.0

    oyo flagship 49036 hotel royal pearl inn, Guwahati. VERY BAD SERVICE BY THE HOTEL

    saikat d.loyalty-iconcouple

    First of all the hotel is shady, the staffs are unfriendly, not recommended for couples. They charged me extra for the stay despite the fact that I already booked my stay and paid . also complimentary dinner and breakfast was also supposed to be given as per the booking but they refused to give.

    Travel Month: Sep 2022

    Room: Classic

    1.0

    Terrible experience and don't ever stay here

    michael k.group

    I book and make prepayment through makemytrip web portal. When i check in they refuse to allot room until i pay extra 800 rupees. Travellers please stay away from this hotel. They will loot you.

    Travel Month: Sep 2022

    Room: Classic

    • user photos
    • user photos
    2.0

    Demand Exter Amount after Completing OYO booking. Hotel owner not given exter payment Bill for claim. behaviour not Good

    nabajyoti b.

    After Booking through OYO hotel management demand Exter money for stay this hotel. When we ask exter payment bill they denied. behaviour not good with customer.

    Travel Month: Sep 2022

    Room: Classic

    1.0

    Charged extra 600 rupees for the stay at the hotel, otherwise they were not allowing allowing to stay.

    priyanshu k.business

    Rooms were okay.

    Travel Month: Aug 2022

    Room: Suite

    • user photos
    • user photos

    Super Hotel O Royal Pearl Inn has replied on Thu Nov 03 14:35:16 IST 2022

    We are sorry for the inconvenience caused to you, we will surely look into this issue and will put our best efforts to enhance your experience. Regards, joey

    2.0

    Average hotel

    chingkhei t.solo

    Hotel location was hard to find, hotel was ok but need to work a lot on cleanliness and hygiene there was no bathroom bulb no battery inside ac remote and window glass was broken so they covered with cardboard and so it was noisy and lizards came inside the room, room walls had stains from previous guest ‘s lipstick marks were on many areas of wall, was disgusting and felt like as if the room wasn’t clean. Room service was very bad even for a cup of tea it took more than an hour not just one time but couple of times and the room service guy who came to fix the ac remote felt like he just want to run inside my room without even asking my permission if he can enter or not, little courtesy can matter a lot. Otherwise ok ok for staying near main city.

    Travel Month: Jun 2022

    Room: Deluxe

    1.0

    Donot book this hotel

    anurag b.couple

    I have never stayed at the hotel cos the ambience of the hotel was not at all gud n nor did i get my refund back. A very horrible experience with the hotel

    Travel Month: Jun 2022

    Room: Classic

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