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Bharalumukh, Guwahati | 890 m drive to Fancy Bazar Market
200 Ratings, 87 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Terrible Stay
Worst place to Stay I paid for one night stay thinking it’s a nice good hotel turn out it has no electricity, the property was under renovation and had no proper amenities, the washroom taps looked all rusted and had no soaps or shampoo. Bad location thinking from the price that’ it’s a good property it’s a very bad property and I don’t recommend this to anyone.
Room: Supper Deluxe Twin Bed
Poorhvgggddfg
Worst of money 😤😤😤😤 don't stay this hotel
Room: Supper Deluxe Twin Bed
Terrible Stay
not interested and avoid such poor hotels even oyo rooms are better i don't book them any.
Room: Supper Deluxe Twin Bed
The room was in terrible condition
absolutely not a place I’d recommend. The tap water was brown, the sheets were brown, the pillows were brown, and even the walls were stained with brown marks.
Room: Supper Deluxe Twin Bed
Hotel Eureka Grand has replied on Sat Feb 22 17:39:07 IST 2025
Dear Mr tharun K,We're sorry to hear about your experience. This sounds unacceptable, and we appreciate your feedback. We hope the management takes immediate action to improve cleanliness and maintenance. Thank you for sharing your concerns.
Very bad experience
I had very very bad experience with hotel eureka grand. Room is very dirty. Bed sheets and towels are not washed properly. Bedsheets and blankets having lot of marks/dirty spots (i think they are used these rooms some other purpose. Very poor maintenance and poor response. Walls are filled with panmasala spit marks. It is very difficult to hot water facility in wash room. You can get hot water morning by request only. I think make my trip done very big mistake by entertaining these kind of hotels.
Room: Standard Deluxe
Hotel Eureka Grand has replied on Sat Feb 22 17:41:17 IST 2025
Dear Mr Santhosh Kumar,We're sorry to hear about your unpleasant experience. The cleanliness and maintenance issues you mentioned are unacceptable. We appreciate your honest feedback and hope the management takes immediate steps to improve their services. Thank you for sharing your concerns.
Poor Stay
They refused to cheek inn room was not clean. Good
Room: Standard Deluxe
Hotel Eureka Grand has replied on Sat Dec 14 16:36:10 IST 2024
Dear Mr munish Chhabra"Thank you for your feedback. We apologize for the inconvenience caused during check-in and for the room not being ready. Your comments are noted, and we’ll work on ensuring a better experience in the future"
Worst Room Condition
very worst experience, ,room cleanliness poor.. dirty water ..blackish coming in bathroom. .ohhGOd ..I will never check in this Hot ek in future...pathetic..
Room: Supper Deluxe Twin Bed
Terrible Stay
The hotel was horrible. There was smell in the room. No hot water in bathroom. Flush not working in bathroom. Breakfast was worthless. There are no words to describe how horrible the stay was
Room: Supper Deluxe Twin Bed
Hotel Eureka Grand has replied on Mon Nov 11 17:50:26 IST 2024
Dear Mr Nishant bansal, We’re truly sorry to hear about your terrible experience. This is not the standard we aim to provide, and we sincerely apologize for the inconvenience caused. Your feedback is valuable, and we will take immediate steps to address the issues you raised. We hope to have the opportunity to make things right in the future.
Must try the tea it's tasty
The rooms are good and comfortable services are also good they have a nice sitting area with good food.
Room: Supper Deluxe Twin Bed
Hotel Eureka Grand has replied on Mon Nov 11 17:55:07 IST 2024
Dear Mr komal Prasad,Thank you for the recommendation! We're glad to hear you enjoyed the tea. We hope you had a great overall experience and look forward to welcoming you back soon!
Not worth the amount paid.
The property was okay okay, not worth the amount charged. The rooms were small and basic amenities were missing. Welcome drink was mentioned but nothing provided as such. The reception area did not had any proper employee. Anyone can come and sit anytime on reception table.
Room: Supper Deluxe Twin Bed
Hotel Eureka Grand has replied on Wed Sep 25 17:53:02 IST 2024
Dear Mr jaideep mandawariya,Thank you for your feedback. We apologize for the issues you encountered, including the room size, missing amenities, and lack of proper reception service. Your comments are valuable, and we will address them to improve our guest experience. We appreciate your input and hope to serve you better in the future.
Hotel is not clean
familyThe behaviour is not that good cleanliness issues is there in property management is not listing anything as i show the pictures it is not at all similar so many mosquitoes are there couldn’t no body can sleep in that property i have 2more nights i don’t want to continue with that stay but not getting any refund i’m very dissatisfied with the situation.
Room: Standard Deluxe
Hotel Eureka Grand has replied on Wed Sep 25 17:53:41 IST 2024
Dear Ms Amisha Singh, Thank you for bringing your concerns to our attention. We sincerely apologize for the cleanliness issues, poor behavior, and the mosquito problem you faced during your stay. Your experience is important to us, and we understand your dissatisfaction. While we cannot guarantee a refund, we encourage you to speak with our management team directly to explore possible solutions. We appreciate your feedback and hope to improve our services.
Good Stay
Stayed at hotel eureka grand and was impressed by the well-lit and clean room. The dining facilities were excellent, with a good variety of affordable and delicious food. The staff at reception were warm and welcoming. Room service was quick. Highly recommend!
Room: Supper Deluxe Twin Bed
Hotel Eureka Grand has replied on Mon Sep 02 16:38:15 IST 2024
Dear Ms Juri Borah, thank you for your feedback regarding your stay at our Hotel. It truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our Hotel stay as it is what we strive for everyday.
Worst experience.
Terrible stay. Terrible room. Misleading pictures. Location is pathetic. Rooms were stinking. Washroom very bad condition also the commode was very dirty.
Room: Supper Deluxe Twin Bed
Hotel Eureka Grand has replied on Mon Sep 02 16:38:50 IST 2024
Dear Ms Nutan yadav , Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes
Caution
My experience of the property was awful. Just becz i booked a standard room online the hotel did-not provided me options in room. Inf-act the room i was allotted had tv connection but not working, ac not working, room was stinking along with toilet, commode was broken. When i complain and asked for a different room they we have one 1 option for people who opted for standard room and becoz i had already paid online i was forced to stay in the same room. I had booked a room for 3 people. They did-not give me a triple bed room. 1 more mattress was put in that small room which was very inconvenient. I won't suggest anyone to opt for this hotel without checking the rooms on your own. Worst experience till date in my stay at hotels.
Room: Standard Deluxe
Hotel Eureka Grand has replied on Thu Aug 22 17:58:38 IST 2024
Dear Mr swapnil singh, Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We're using your feedback to make some important changes
Poor Stay
familyLocation is good food is good amenities is poor service is very poor no welcome drink, not provided late check out charges money for early check in total experience is very poor
Room: Executive Room
Hotel Eureka Grand has replied on Thu Aug 22 17:59:13 IST 2024
Dear Mr Soumik Chakraborty, I'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to See our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.
Excellent Stay
Hygienic and good place to stay for business executive and as a couple also i will rate it 5 star because it's very good and has location and have smooth and very functioning kind of staff.
Room: Standard Deluxe
Hotel Eureka Grand has replied on Wed Aug 07 15:03:51 IST 2024
Dear Mr KUNAL UIKEY, We would like to thank you for sharing your experience regarding your stay with us! Thank you for your valuable ratings, We'll look forward to hosting you soon.Have a great day!
Poor Stay
Location, food, and services are good. But the condition of the rooms are not properly maintained, there were lipstick and other stains on walls and curtains.
Room: Standard Deluxe
Hotel Eureka Grand has replied on Wed Aug 07 15:05:29 IST 2024
Dear Ms Vopshi Sangma , Extremely Sorry for the Inconvenience faced by you during the stay. will personally make sure that your next visit will be smooth and delighted to request you to please give us a chance to serve you again.We appreciate your efforts to communicate your suggestions through writing a review. We will surely take your suggestions into consideration for better services in future and will seek to serve you again
Average Stay
Food amenities/ service very bad, getting only for nonveg food, i m pure vegetarian so eating out side
Room: Standard Deluxe
Hotel Eureka Grand has replied on Wed Aug 07 15:06:05 IST 2024
Dear Mr Patel Shreeji , We’re so sorry to hear about the long wait time that you experienced. Our goal is to provide fast and efficient service, but sometimes it takes longer than expected.We hope you give us another chance soon, so we can share a more positive experience.
Pathetic maintenance! only reception will look good but not the rooms
Room is too smelly. Seeing bed bugs. No proper maintenance. Walls are also very bad. We have wasted 20k for 3 days. Since we do not have an option to shift the hotel, we just adjusted to sleep. Seeing many bed bugs. I don’t recommend at all.
Room: Standard Deluxe
Hotel Eureka Grand has replied on Wed Aug 07 15:06:48 IST 2024
Dear Mr Girish Kumar S , I'm Extremely sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.I hope you visit again and give us a chance for improvement.We appreciate your efforts to communicate your suggestions through writing a review; however it seems you were not satisfied with some of our services. We will surely take your suggestions into consideration for better services in future and will seek to serve you again in a more comfortable environment.
Average Stay
Room was spacious. Staff also responsive and cooperative. Bed was spring mattress and had difficulty in sleep. Breakfast opened quite late and had to skip.
Room: Standard Deluxe
Hotel Eureka Grand has replied on Wed Aug 07 15:17:19 IST 2024
Dear Mr Anand Kumar S R, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.I hope you visit again and give us a chance for improvement.
G S Road
G S Road
Azara
In Mayang
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Guwahati
Tepesia
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Mayang
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G S Road
Ganakpara
Pan Bazar
Dharapur
Chandmari
Barbari Village
Uday Nagar
Borjhar
Beltola
Lalmati
Borjhar
Beltola
Boragaon
Fancy Bazaar
A T Road
Japorigog
Bormotoria
Rani Bagan
Guwahati
