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You are booking hotel for more than 30 days

Review Of Click Hotel Guwahati0123401234

Lal Ganesh, Guwahati | 2 km drive to ACA Stadium Guwahati

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    161 Ratings, 60 Reviews

    excellent
    28%
    very good
    34%
    average
    23%
    poor
    6%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 5
    • 4
    • 4
    • 1
    • 3
    • 4
    • 4

    Rating Categories

    • Location3.8
    • Cleanliness3.0
    • Food3.5
    • Value For Money3.7
    • Facilities3.6
    • Child Friendliness3.3
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    Reviews Summary

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    This property boasts a great location right opposite Hayat Hospital, making it convenient for guests. The staff is consistently noted for being helpful and polite, ensuring good service. Food receives mixed reviews; while some guests enjoyed it, others highlighted a need for more variety. However, several reviews mentioned issues with maintenance, such as non-functioning TVs and problems with the bathrooms. Overall, the property is clean, but there's room for improvement in amenities and breakfast options.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    vikram.

    Nice service given by the staffs of the hotel and beautiful ambience. . The price is very much reasonable

    Travel Month: Aug 2025

    Room: Executive Room

    Click Hotel Guwahati has replied on Wed Sep 10 14:31:09 IST 2025

    Dear Vikram Choudhury, Thank you for sharing your experience! We're thrilled to hear that you enjoyed the excellent service provided by our staff and the beautiful ambience of our hotel. We strive to offer a great value for our guests, and we're glad to know that you found the pricing reasonable. We hope to welcome you back again soon! Regards

    1.0

    Terrible Stay

    aren j.

    The wall of the hotel was so dirty n mould were coming out .thr bathroom water was brown .n the tape were rusted .service was ok but hygiene was zero n maintenance was nil

    Travel Month: Jul 2025

    Room: Executive Room

    4.0

    nice hotel

    meghna d.couple

    Good location. Great staff. Good food. Very cooperative. Doesn’t interfere your affairs. Though the hotel is a bit old and the walls aren’t in great condition yet the rooms are maintained well enough

    Travel Month: Jan 2025

    Room: Executive Room

    5.0

    Excellent Stay

    vijay g.family

    Rooms are good, location is easy to find as it is opposite Hayat hospital. The staff is nice and friendly. They get you what you want quickly. The hot water is there, and things are clean.

    Travel Month: Mar 2025

    Room: Executive Room

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    Click Hotel Guwahati has replied on Tue Apr 08 10:58:16 IST 2025

    Dear Vijay Gopalan, Thank you for taking the time to share your experience! We're delighted to hear that you found our rooms comfortable and our staff friendly and attentive. It's great to know that our convenient location and efficient service contributed to a pleasant stay. We appreciate your kind words and hope to welcome you back soon for another enjoyable visit. Regards

    3.0

    Average Stay

    mahima j.

    The room was small and the bathroom was not good.

    Travel Month: Mar 2025

    Room: Executive Room

    Click Hotel Guwahati has replied on Fri Apr 04 12:55:08 IST 2025

    Dear Mahima Jagannath, We're sorry to hear that you found the room small and the bathroom unsatisfactory. We appreciate your feedback and will take it into consideration to improve our accommodations. Thank you for bringing this to our attention. Regards

    4.0

    Good stay, carrying staf

    shivang k.family

    Property at good location, connectivity is good but property is little old, amenities are good but not excellent, television was not working and not restored by staff, service are excellent, overall value for money

    Travel Month: Mar 2025

    Room: Executive Room

    Click Hotel Guwahati has replied on Mon Mar 17 12:36:42 IST 2025

    Dear Shivang Kacha, Thank you for sharing your feedback with us. We're glad to hear that you found our property's location and connectivity favorable. We appreciate your compliments on our amenities and the excellent service provided by our staff. We regret the inconvenience with the television and will address this issue promptly. We value your patronage and hope to welcome you back for an improved experience in the future. Regards

    3.0

    It was not that goo

    sohana k.family

    The stay here is okay it's too costly and the whole night it was a very distrubing with the sound of music.

    Travel Month: Feb 2025

    Room: Executive Room

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    Click Hotel Guwahati has replied on Mon Mar 17 12:02:12 IST 2025

    Dear Sohana Khatoon, We apologize for the disturbance you experienced during your stay with us. We understand the importance of a peaceful and comfortable environment. Your feedback will be shared with our team to address the noise issue and improve the overall experience for our guests. Thank you for bringing this to our attention. Regards

    4.0

    Good Stay

    aditya m.loyalty-iconsolo

    The hotel staff were very polite and helpful. The location is quite convenient to nearby locations and connectivity is not an issue. Although the hotel needs to improve in a few areas of basic amenities like availability of dental kit for the guests or no butter being available at breakfast or the indian breads not available during dinner. Overall, for the range the hote comes in it's quite good.

    Travel Month: Dec 2024

    Room: Executive Room

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    1.0

    Terrible Stay

    punya k.

    Horrible stay. There was a wedding going on that disturbed the other guests lodged at the hotel and they did not inform about it while booking. Could not sleep till 4 am due to loud music the whole night and they also charged 700 rs extra for extra hours requested to sleep. The hotel management was least bothered. Will never recommend anyone this pathetic hotel. Plus no service given to other guests due to the wedding and there was no food available in the menu. Only what they served the wedding guests, we had to eat that.

    Travel Month: Dec 2024

    Room: Executive Room

    3.0

    Average Stay

    anup d.loyalty-icon

    Rooms are ok parking is good. Food is good. Just that breakfast did not have a buffet and the spread was very very small rest all is fine

    Travel Month: Nov 2024

    Room: Executive Room

    Click Hotel Guwahati has replied on Tue Nov 12 19:45:22 IST 2024

    Dear Anup Das, Thank you for sharing your experience with us! We're glad to hear that you found the parking and food to be good. We appreciate your feedback about the breakfast buffet, and we'll certainly take this into consideration as we continue to improve our services. We hope to welcome you back for an even better experience in the future! Regards, GM

    4.0

    Good Stay

    partha p.

    4

    Travel Month: Sep 2024

    Room: Executive Room

    Click Hotel Guwahati has replied on Wed Oct 02 17:14:06 IST 2024

    Dear Partha Protim Kausik, Thank you for your 4-star review! We're glad to hear that you had a positive experience with Suba Group of Hotels. If there's anything else we can do to make your next stay even better, feel free to let us know. We look forward to welcoming you back! Regards, General Manager

    4.0

    Good experience as business traveler

    sayantan c.loyalty-iconbusiness

    Good stay-location is good-breakfast option is also good. Food tastes good. Only food menu needs some additional items for daily travellers.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Executive Room

    1.0

    Terrible Stay

    mopnyei p.family

    Location is fine however food service was terrible. Room service very poor and there was no provision for cold water supply.

    Travel Month: Aug 2024

    Room: Executive Room

    4.0

    Click hotel review

    shyam s.business

    The hotel was very clean and had all the necessary amenities like water, sugar packet, tea and coffee packet etc. The restroom was also very neat and well managed with soap, shampoo, towel etc.

    Travel Month: Aug 2024

    Room: Executive Room

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    Click Hotel Guwahati has replied on Fri Aug 16 15:27:49 IST 2024

    Dear Shyam SB, Thank you for your positive review! We're glad to hear that you found our hotel clean and well-equipped with all the necessary amenities. Maintaining a neat and well-managed restroom is important to us, and we're pleased to know that it met your expectations. We hope to welcome you back for another enjoyable stay in the future! Regards

    4.0

    Good Stay

    shiv p.loyalty-icon

    Excellent.

    Travel Month: Aug 2024

    Room: Executive Room

    Click Hotel Guwahati has replied on Fri Aug 16 15:25:58 IST 2024

    Dear shiv pandey, We're thrilled to hear you had an excellent experience at Suba Group of Hotels! We greatly appreciate your feedback and hope to welcome you back again soon for another wonderful stay. Regards

    4.0

    Good Stay

    d.business

    Great place. Great restaurant. The service was good however i had to wait 30-45mins during checkout as the receptionist struggled to print out the invoices.

    Travel Month: Aug 2024

    Room: Executive Room

    3.0

    Disappointed with cleanliness

    jaydeep n.family

    Hotel's location is good but property is not maintained well. Cleanliness needs to be improved, dirty linens, bathroom stains, bathroom taps and basin taps leaking. Food at restaurant was good one day and average on the other. Service in restaurant is very slow. Front office staff were also very non chalant, not flexible with any request. Overall, very disappointed as it was marketed as a new property and hence expected a lot cleaner property.

    Travel Month: Aug 2024

    Room: Executive Room

    5.0

    Excellent Stay

    juheb m.family

    Our stay at the hotel was for 5 days and overall, it was satisfactory. The staff at both the hotel and restaurant were very responsive, which was greatly appreciated. However, one area for improvement is the maintenance of the air conditioning units. I would definitely recommend this establishment to others.

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Executive Room

    5.0

    Nice hotel

    joydeep d.loyalty-iconsolo

    Wonderful experience. Very nice hotel for stay. Staffs are very polite and well behaved. Everything is fine.

    Travel Month: Jul 2024

    Room: Executive Room

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    3.0

    Small room

    nupur n.loyalty-iconcouple

    The room was small. The washroom has few issues which got sorted after letting the staff know about it.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Executive Room

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