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Review Of Hotel Nakshatra0123401234

Bongaon, Guwahati | About a minute walk to Sri Sankaradeva Nethralaya

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    398 Ratings, 138 Reviews

    excellent
    29%
    very good
    37%
    average
    20%
    poor
    8%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 4
    • 5
    • 2
    • 2
    • 5
    • 5
    • 5
    • 1

    Rating Categories

    • Location4.1
    • Cleanliness3.8
    • Food3.6
    • Value For Money3.5
    • Facilities3.6
    • Child Friendliness3.4
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    Reviews Summary

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    The property boasts a great location in Guwahati, making it accessible and convenient for guests. Many appreciate the cleanliness and the well-maintained ambiance. Food quality receives mixed reviews, with some praising it while others find it lacking. However, reviews point towards issues with staff professionalism, slow room service, and safety concerns highlighted by some solo female travelers. The need for maintenance and better customer service are recurring themes in the feedback.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    kingshuk n.solo

    Very nice place. Coordial staff, clean rooms and good food as well

    Travel Month: Sep 2025

    Room: Corporate Room (Twin or King)

    4.0

    Good Stay

    tenzin n.couple

    hotel location, staff attitude n behavior is wonderful. rooms are well cleaned but notice that the cup for coffee in my room is very dirty. over all experience was great.

    Travel Month: Aug 2025

    Room: Corporate Room (Twin or King)

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    3.0

    Average Stay

    ingtasha n.family with 2 kids

    all is ok but the room service is poor. I opted for extra bed while booking but after repeated requests they brought at around 12 am, almost after 10 hrs. and and electric kettle was very dirty inside

    Travel Month: Aug 2025

    Room: Corporate Club

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    4.0

    nice stay at Nakshatra

    vinu p.solo

    had a very pleasant stay at Nakshatra Hotel in Beltola, Guwahati. The rooms were clean, spacious, and well-maintained with all modern facilities. The staff was very courteous and always ready to help, making the stay comfortable and hassle-free. The food at the restaurant was delicious with a good variety of options. Location-wise, it’s convenient and easily accessible. Overall, a great experience and I would highly recommend this hotel to anyone visiting Guwahati.

    Travel Month: Aug 2025

    Room: Corporate Room (Twin or King)

    1.0

    Terrible Stay

    ishank a.family

    Rude staff , non cooperative , food quality was worst and even cold the staff was not ready to give hot and fresh food instead they denied to give fresh food , the worst is there is no one to listen the complaint in the hotel not even the manger or general manger . This property is worst to stay

    Travel Month: Aug 2025

    Room: Corporate Room (Twin or King)

    4.0

    Good Stay

    rumi p.family with 1 kid

    Very good need and clean room. Hotel staff are very friendly service are very good 👍 foods are good

    Travel Month: Aug 2025

    Room: Corporate Room (Twin or King)

    5.0

    true value

    ashim d.family

    good location ,nice room , nice staff , nice food. good food nice room nice sister and dear behave is very good

    Travel Month: Aug 2025

    Room: Corporate Room (Twin or King)

    3.0

    Average Stay

    kynsaibor w.family

    Location was good staff was fantastic food was okay but the room was old and need upgrade especially bathroom

    Travel Month: Aug 2025

    Room: Corporate Room (Twin or King)

    5.0

    A wonderful stay in Guwahati

    nikhil.business

    The hotel offers good size rooms and good housekeeping. The restaurant is also good. It's location allows you to explore the local markets . Overall a very good comfortable stay.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Corporate Room (Twin or King)

    1.0

    Terrible Experience at Hotel Nakshatra – Rude Staff & False Promises

    newton s.family with 1 kid

    We stayed at Hotel Nakshatra, Guwahati on 3rd August, booked through MakeMyTrip with breakfast included. At check-in, we informed the hotel manager that we follow a Jain diet and requested no onion or garlic in our food. He assured us it would be taken care of. That night, we ordered Jain food for dinner, which was billed separately. The food was average, but acceptable. The issue arose the next morning during breakfast. When we went to the restaurant, the buffet was almost completely non-vegetarian, poorly maintained, and looked unhygienic. There was nothing suitable for vegetarians or Jain guests. We politely asked the buffet manager if Jain food could be arranged as discussed earlier. His response was shockingly rude and arrogant. He mockingly questioned what Jain food even means and began speaking in a local language, assuming we wouldn't understand. My brother-in-law, who knows Assamese, confronted him, and an argument followed. We left without eating. Before checking out, we paid our dinner bill. When asked to fill a feedback form, I refused and said I would post my feedback publicly. This experience was extremely disappointing. Hotel Nakshatra lacks professionalism, hygiene, and basic hospitality. Avoid.

    Travel Month: Aug 2025

    Room: Corporate Room (Twin or King)

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    4.0

    Good Stay

    debojyoti n.business

    Prime Location of the Hotel. Service is very good and fast with cordial staffs. The complimentary breakfast menu is short and request additional varieties. The rooms are clean. Recommend to take the city view rooms for enhanced experience.

    Travel Month: Jul 2025

    Room: Corporate Room (Twin or King)

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    3.0

    Average Stay

    arnab m.business

    Room was good but I stay over there for 4days and after 2nd day AC was not working from night and the hotel team provide me another room on the next day late afternoon. So I would suggest to do maintainence property so that guest will suffer in future in this summer season. Room was good but I stay over there for 4days and after 2nd day AC was not working from night and the hotel team provide me another room on the next day late afternoon. So I would suggest to do maintainence property so that guest will suffer in future in this summer season.

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Corporate Room (Twin or King)

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    4.0

    Good Stay

    chandan b.family with 1 kid

    Good location. Except bathroom all amenities are up to the mark. Room is clean and spacious. Enough space for car parkin Good location. Except bathroom all amenities are up to the mark. Room is clean and spacious. Enough space for car parking

    Travel Month: Jul 2025

    Room: Corporate Room (Twin or King)

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    5.0

    Excellent Stay

    shahid.

    First of all what I like most about this hotel is the staff behaviour.. they are very polite and also like to mention the food it’s very good . Rooms are spacious and comfortable

    Travel Month: Jul 2025

    Room: Corporate Room (Twin or King)

    3.0

    Average Stay

    niku.family

    everything is good but no hand wash in the bathroom and no extra towel which is very annoying they should care about this

    Travel Month: Jun 2025

    Room: Corporate Club

    4.0

    overall good experience

    achyut h.family with 1 kid

    Good ambience, friendly staff, overall good food options. They also have a bar with premium options as well as budget options

    Travel Month: Jun 2025

    Room: Corporate Room (Twin or King)

    5.0

    Good Stay for Official visit purposes

    moloy p.solo

    Nice stay and great staff. The Hotel was near the office area and situated in the market. The Hotel on the main road and having good connectivity.

    Travel Month: Apr 2025

    Room: Corporate Room (Twin or King)

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    Hotel Nakshatra has replied on Wed Jun 04 16:31:16 IST 2025

    Dear Mr. Moloy Paul, We truly appreciate your feedback! It’s great to know you enjoyed the amenities and had a comfortable and enjoyable stay. We can’t wait to have you with us again! Warm regards, Hotel Nakshatra Team

    1.0

    Terrible Stay

    samir.business

    The hotel staff had been misguided for an early check in. After confirmation of early check in also they had not allocated the room and were misguided to wait up to 5 hrs.

    Travel Month: Mar 2025

    Room: Corporate Room (Twin or King)

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    3.0

    Average Stay

    rahim a.

    Ok

    Travel Month: Jan 2025

    Room: Corporate Club

    5.0

    Excellent Stay

    liza b.loyalty-icon

    1. Please change it to 1. 1. I had an incredibly bad experience at this hotel. As a solo woman traveling to guwahati for a friend’s wedding, i was shocked by the lack of safety and professionalism. As soon as i plugged in my laptop, the adapter sparked, burst, and caught fire. Alarmed, i immediately called room service to report the fire, but they directed me to housekeeping. When i tried calling housekeeping, no one picked up. Desperate, i contacted reception, and after being transferred to another call, an electrician finally arrived. This was a serious fire hazard that could have led to a major incident, yet the response was unacceptably slow, and the staff seemed indifferent to my safety. To make matters worse, when i complained about the issue, the staff blamed me, claiming it was all my fault. I requested a different room, but they refused to guarantee one. As i left the room, one of the staff made a derogatory comment, calling me a “problematic woman. ” such unprofessional behavior is absolutely unacceptable. This hotel is unsafe, and the staff is rude and dismissive. No matter how reasonable the price may seem, do not stay here. Your safety and dignity are not worth the

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Corporate Premium Room

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